Benzie County Central Dispatch

11/05/2025

11/04/2025

Last month we handled 1,170 total events, coordinating responses for:

🚓 Law Enforcement: 918
🚒 Fire/Rescue: 38
🚑 EMS: 214
🎃🍬 Our 911 team also had a fang-tastic time participating in not one, but TWO amazing Trunk or Treat events this month!

Behind every call is a caring team ready to respond — 24/7. Thank you for placing your trust in us when every moment counts. 💙

10/29/2025

We have been made aware that Charter/Spectrum is experiencing a network issue affecting Benzie County customers and the inability to call 911. They have not provided an ETA for repair. We will post updates when they provide us more information.

If you’re affected you can try our non-emergency phone number at 231-882-4487. Otherwise, you’ll have to use an alternative provider to call 911, such as a cellphone.

This is a Charter/Spectrum issue, not a Benzie County issue.

10/28/2025

Thank you.

Benzie County EMS Michigan State Police Benzie County Sheriff Almira Township Fire & EMS Department Benzonia Township Fire Department Frankfort Fire Department. Homestead Fire Department. Inland Fire Department.

Thank you.

And to our dispatch partners around the state and right next door.

*photo credit to level up 911 training*

10/27/2025

If you missed us at the Cherry Bowl Drive In or maybe you just want to visit us again, we'll be at Benzonia Fire Department for their Halloween event. We hope to see you there!!

Come on out and join us for our 4th annual Trunk or Treat at the Benzonia Township Fire Department sponsored by the Benzonia Township Volunteer Firefighter's Association. This year we will be hosting the event at our brand new station at 2717 Benzie Hwy, right across from the Consumers Energy Office! Come out and enjoy free hotdogs, chips and drinks and, of course, LOTS OF CANDY ! we can't wait to see you all here on the 31st!

If you or your organization would like to participate in the trunk or treat and hand out candy please message us here, email us at [email protected] or give us a call at (231)882-4411 ext 107.

10/22/2025

Check out Smart911 if you haven't already!

With a free safety profile you can add vital information like medical conditions, addresses, and emergency contacts that our 911 dispatchers will see ONLY if your registered phone dials 911. Your information is secure and only accessible during an active emergency.

10/11/2025

Let the fun begin! Come on out to the trunk or treat at Cherry Bowl Drive-In.

10/11/2025

We hope to see everyone there! We’ll have goodies and of course candy.

🎃✨ It’s our FINAL DAY of the 2025 season! ✨🎃

Join us today at the Cherry Bowl Drive-In for our annual Trunk or Treat — a spooky-sweet celebration to close out another amazing season! 💜

🚗 Gates open at 4:00 PM
🍭 Trunk or Treating: 4:15–6:00 PM
👻 Costume Parade: 6:45 PM
🎬 Movie at dusk: Hotel Transylvania (single feature)

There’s no admission cost — this event is our thank you to our wonderful guests for all the love and support this season. 🧡

The concession stand will be open with all your favorite snacks and dinners, so come for the candy and stay for the movie! 🍔🍿

Let’s make our last night of 2025 one to remember under the stars! 🌙💫

10/06/2025

Last month our dispatchers handled 1,239 total events, coordinating responses for:
🚓 Law Enforcement: 947
🚒 Fire/Rescue: 50
🚑 EMS: 242

Behind every call is a team of professionals ready to help — day or night. Thank you for trusting us when seconds count. 💙

10/01/2025

UPDATE 2:56pm: Verizon is reporting that the issue is resolved.

Verizon wireless is reporting an issue. This issue may affect your ability to dial 911 or our non-emergency number. If you are having an emergency and can not dial out, please use another phone as our local fire stations may not have any personnel there.

If we get a notification that Verizon is no longer experiencing their issues, we will update.

09/26/2025

We’ve been notified that Charter Communications is experiencing a nationwide outage with their customers possibly unable to place calls to 988 or 911. If you’re a Charter customer you may have to use a cell phone to reach us.

We normally don't receive an "all clear" notice, but if we do we'll update this post.

This is not a Benzie county issue, this is a Charter issue. Our systems are fully operational.