Benton County 911 - Cencom

03/17/2026

Celebrate smart and keep the shenanigans safe! Enjoy the luck of the day! 💚🍀🌈

We’re here 24/7 if you need us! 9️⃣1️⃣1️⃣ ☎️

02/27/2026

** Fatality Airplane Crash**

At 13:31 we received a call from Benton County 911 - Cencom for a plane crash in Beaver Lake. Marine 4571 with 3 firefighters were first on scene, located the aircraft, and coordinated efforts with the other marine units. BCSO Dive Team recovered the pilot, and marine units towed the plane to Monte Boat Ramp to recover the aircraft.

The scene was turned over to Benton County Sheriff's Office, FAA, and NTSB for investigation. A portion of the shore line at the Monte Boat Ramp is closed while the investigation is ongoing. Please avoid that area. For any questions contact Benton County Sheriff’s Office.

Departments- Hwy 94 East, Hickory Creek Fire Department, Rocky Branch Fire and Rescue, Benton County EMA, Arkansas Game and Fish Commission, Arkansas State Police, Pafford Medical Services, BCSO

40/29 News -- Fort Smith & Fayetteville, Arkansas 5NEWS KNWA & FOX24 - Northwest Arkansas & River Valley News Doug Warner Small Town Chief 40/29 Allison Wise Jo Ellison Weather and News Around The 4 States NWA Emergency Vehicles

02/08/2026

🏈 Super Bowl Sunday 🏈 Our team never benches! 😉🎧

Multiple teams, high-pressure decisions, nonstop communication? Sounds a lot like dispatch!

While teams battle it out on the field tonight, our dispatchers are ready for kickoff too — answering the call, keeping plays moving, and making sure help gets where it’s needed. 📞🚔🚑

Whether you’re cheering from the couch or working the consoles, we hope everyone enjoys the game safely and has a good night!

01/24/2026

The Benton County Fire Marshal has lifted the 24-hour burn ban.

01/22/2026

A major winter storm is expected this weekend. Please take a few minutes now to prepare and stay safe.

Before you travel:
• Avoid unnecessary travel if possible
• Slow down and increase following distance
• Bridges and overpasses freeze first
• Keep your gas tank at least half full
• Pack an emergency kit (blanket, water, flashlight, charger)

If you’re driving and start to slide:
• Do NOT slam on brakes
• Ease off the accelerator
• Steer gently in the direction of the skid

If you become stranded:
• Stay with your vehicle
• Turn on hazard lights
• Run your car intermittently for heat (ensure the exhaust pipe is clear)
• Call for help

When to call 911:
☎️ Life-threatening emergencies
☎️ Injury accidents
☎️ Medical emergencies
☎️ Situations where immediate help is needed

❗ For non emergency situations, please use the non emergency line when available. We have a busy call volume weekend ahead of us. This helps keep 911 lines open for true emergencies.

Our dispatchers, deputies, fire, and EMS will be working around the clock to keep our community safe. Thank you for doing your part by preparing ahead and driving cautiously.

Stay safe, stay warm, and look out for one another!

01/01/2026

Happy New Year! 🎉✨2️⃣0️⃣2️⃣6️⃣ 🎊🍾🪩

As 2025 came to a close, A-Shifts rang in the New Year right where we’re needed most.. With a little festive fun, some shared snacks, sparkling juice to toast the moment and lots of teamwork, we welcomed 2026 together. ✨🥂

From answered 911 calls to coordinated responses, the work never stops, even at midnight… Here’s to another year of answering the call, supporting our community, and making the most of every shift.

We wish you all a safe and healthy new year!

12/25/2025

Whether you’re opening presents, sharing a meal, or enjoying a quiet moment at home; please know our dispatchers are here, ready to answer the call if you need us. We’re proud to serve our community, even on holidays. Stay safe, hug your loved ones tight, and enjoy the magic of the season ❤️

From our dispatch family to yours, we wish you a safe and happy Christmas filled with warmth, love, and peace. ✨🎄

12/20/2025

Just when the kids thought the day couldn’t get any better… the GRINCH showed up and tried to steal all their presents! 😱 Luckily, these sharp kiddos caught him before he made his getaway… The Grinch made the kind (and smart) choice to apologize, return the gifts, and even sweeten the deal with some candy. 🍬😉

Centerton Police Department

12/20/2025

Shop With a Cop 2025 🎁🎄

We were honored to partner with the Centerton Police Department lfor this year’s Shop With a Cop event, and our hearts are still full.

Seeing the smiles, excitement, and pure joy on these kids faces as they shopped for gifts was something truly special. From picking out toys to sharing laughs in the aisles, it was a reminder of how impactful programs like this are for our community. The handwritten thank you notes, kind words, and small gestures from these kids meant more than they could ever know. 💌🍪

Programs like Shop With a Cop go far beyond gifts. They create trust, connection, and lasting memories while showing kids that law enforcement and public safety truly care. Being able to share this experience alongside our law enforcement partners is something we’re incredibly grateful for!

Thank you Centerton PD, all volunteers, and everyone who helped make this day unforgettable. This is community, compassion, and teamwork at its best!

12/13/2025

Our hearts are with the Gravette Fire Department and the entire fire service as they mourn the loss of Chief David Orr. Leadership like his leaves a lasting legacy. Sending prayers, strength, and love to his family, along with his red line family.

#2301

It is with profound sadness that we announce the passing of our beloved Chief David Orr. Funeral details will be passed along as they become available. Please keep his family and fire family in your prayers.

12/13/2025

What a great way to start our Saturday morning!
Our dispatchers were treated to a delicious breakfast thanks to Pea Ridge Fire Department! 🥞🥓

We are incredibly grateful for the continued support and appreciation shown to our dispatch team. Small gestures like this go a long way and mean more than you know, especially during early mornings and long shifts.

Thank you, Chief Bowen and Pea Ridge Fire Department, for thinking of us and helping fuel our day! 🚒📞💛

✨Reminder for the community! ✨
Pea Ridge Fire Department is hosting a Pancake Breakfast this morning at their fire station, open to the public from 7–11 AM! 🥞 Stop by for breakfast! You can even get a picture with Santa! 🎅