Templeton Municipal Light & Water Plant

09/10/2026

Important Information Regarding Billing and Payments

We have received questions and concerns from several customers regarding our new billing and payment systems, and we would like to clarify a few details to help avoid confusion.

If you have not selected the paperless option through Invoice Cloud, you will continue to receive a paper bill by mail, even if you make a payment using the electronic bill sent to you by email. Please note that the mailed bill may not reflect your payment, as bills are sent to the printer at the same time the email notifications are sent.

We understand and share your frustration with delays in the delivery of bills and payments through USPS. One way to avoid these delays is to utilize the customer portal, which allows you to receive and/or pay your bills electronically.

Payments may also be made directly at our office by cash or check.

If you have any questions or concerns regarding your bill or payment, please contact our staff directly. We are happy to assist you and provide accurate information regarding your account.

Thank you for your patience and understanding as we transition to our new billing and payment systems.

08/28/2026

TMLWP has transitioned to our new payment processing provider, Invoice Cloud!

All Electric customers can now access the payment portal, and the automated phone line to make payments 24/7.
To access both the payment portal and the IVR phone payments, please have your account number and the last name on the account ready.

The payment portal can be accessed at templetonlight.com
*When accessing the portal, please enter your account number exactly as shown on your bill (ex. XX-######), enter the last name ONLY on your account.

IVR Automated phone number: 1-877-277-3620

Once water bills are processed, they will be shown in the same customer portal.
Water Customers with Accounts Beginning with:
01-08: Bill Date 9/4/26
11-15: Bill Date 9/11/26

We appreciate your patience and understanding as our office staff works through this transition and adapts to the new system.
Thank you for your continued support.

https://www.invoicecloud.com/portal/(S(jvgowy4vflsrx4r5audjp342))/2/Site.aspx?G=e1e3039b-14f7-4626-921a-47aaa6226021

08/20/2026

NOTICE
Customers in the area of Route 2A may experience fluctuating pressure while the crew works on a water repair on Patriots Road.
This will affect water service for customers from Templeton Center to the intersection of Route 2A an 202 while the crew makes repairs.

We apologize for any inconvenience.
Please be advised our page is not regularly monitored

08/13/2026

UPDATE - Water has been restored to Pheasant Lane as of 3pm

NOTICE
We will be shutting the water off to Pheasant Lane to make emergency repairs.
This will affect water service for customers on Pheasant Lane while the crew makes repairs.
We apologize for any inconvenience.

Please be advised our page is not regularly monitored

08/10/2026

UPDATE - Water has been restored to Depot Road as of 1:30pm

NOTICE
We will be shutting the water off to Depot Road to make emergency repairs.
This will affect water service for customers on Depot Road while the crew makes repairs.
We apologize for any inconvenience.

Please be advised our page is not regularly monitored.

08/07/2026

Thank you Deer Creek Farm Bagels and Breads we hope you have a great vacation week full of sleeping in and sunshine 🛌 ☀️

08/07/2026

Attention Electric Customers:

Thank you for your patience as we transition to our new billing and payment system!

During this change, you may receive your August bill a little later than usual.

We appreciate your understanding and patience while we work to make this process as smooth as possible.

Thank you for your continued support!

07/31/2026

07/28/2026