Austin Energy

Austin Energy Austin Energy is the nation's 7th largest publicly owned electric utility. Customer service: 512-494-9400 / Report outages to 512-322-9100.

Check outages at outagemap.austinenergy.com We provide electric service within the City of Austin, Travis County, and a small portion of Williamson County. On the Web: www.austinenergy.com

Social media is monitored 8:00-5:00 M-F.

🏡 Austin Energy Green Building (AEGB) wants your input on proposed updates to its Single Family and Multifamily ratings....
05/28/2026

🏡 Austin Energy Green Building (AEGB) wants your input on proposed updates to its Single Family and Multifamily ratings.

These updates help promote excellence and innovation in building design by reflecting:
• Advancements in green building technologies
• Changes to building codes
• The City of Austin’s sustainability goals

➡️ You can review and give feedback on the rating updates. Public comments close June 1.

Visit the Speak Up Austin pages below to see a summary of changes, draft rating documents, key dates and more:

2026 Single Family Rating Updates
publicinput.com/y22254

2026 Multifamily Rating Updates
publicinput.com/a11571

Enroll your smart thermostat in Power Partner and start earning automatically. Get $75 up front and $30 annually for eac...
05/27/2026

Enroll your smart thermostat in Power Partner and start earning automatically.
Get $75 up front and $30 annually for each enrolled thermostat.
Need to buy a new smart thermostat? Earn an instant rebate of $50.

Learn more at AustinEnergy.com/PowerPartner

High winds, lightning and broken tree limbs can cause localized outages.Stay prepared with our tools:• Outage Map: outag...
05/27/2026

High winds, lightning and broken tree limbs can cause localized outages.

Stay prepared with our tools:
• Outage Map: outagemap.austinenergy.com
• Sign up for Text Outage Alerts: austinenergy.com/alerts
• Keep your phone charged
• Report outages to 512-322-9100

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Los fuertes vientos, los relámpagos y las ramas rotas de los árboles pueden causar apagones localizados.

Manténgase preparado con nuestras herramientas:
• Mapa de apagones: outagemap.austinenergy.com
• Regístrese para recibir alertas de cortes por mensaje de texto: austinenergy.com/alerts
• Mantenga su teléfono cargado
• Reportar apagones 512-322-9100

05/26/2026

A Flood Watch has been issued which includes the I-35 corridor, Hill Country and southern Edwards Plateau. Rain amounts generally from 1-3 inches with pockets up to 5 inches are expected which could quickly lead to flooding due to recent rainfall. There is potential for rapid, life-threatening flooding of rivers, creeks, and low-lying areas today into Wednesday morning. Have a way to receive warning information!

05/26/2026
🇺🇸 Today is Election Day! Polls are open 7AM – 7PM.📍 We're proud to serve as a Travis County voting site. Stop by Austin...
05/26/2026

🇺🇸 Today is Election Day! Polls are open 7AM – 7PM.

📍 We're proud to serve as a Travis County voting site. Stop by Austin Energy Headquarters at 4815 Mueller Blvd. and make your voice heard!

🗳️ Sample ballots, approved forms of ID and more information: votetravis.gov

05/23/2026

A Flood Watch remains in effect for portions of the Hill Country, I-35 Corridor, and Coastal Plains Friday evening through Monday evening. Life-threatening possible somewhere within the Flood Watch area. Rainfall amounts of 1 to 3 inches with isolated 6 inches are forecast for the watch period. Stay weather aware! Turn around, don't drown!

All City of Austin Utility Customer Service Centers will be closed Monday, May 25 in observance of Memorial Day. Custome...
05/22/2026

All City of Austin Utility Customer Service Centers will be closed Monday, May 25 in observance of Memorial Day.

Customers can make utility payments at coautilities.com or by calling 1-833-375-4919 for a Quick Payment.

Additional options: coautilities.com/go/paymentoptions

As we head into the weekend, a reminder that most City of Austin administrative offices + other municipal facilities will be closed Monday, May 25, in observance of .

👉 More info: bit.ly/4wLcUW4

🔌💰 Save energy and money during ENERGY STAR tax holiday ⚡️Mark your calendar for Memorial Day weekend, and the Texas Com...
05/22/2026

🔌💰 Save energy and money during ENERGY STAR tax holiday ⚡️

Mark your calendar for Memorial Day weekend, and the Texas Comptroller of Public Accounts annual ENERGY STAR® Sales Tax Holiday. This is a chance to potentially save hundreds of dollars on certain appliances with the ENERGY STAR sticker. The tax holiday runs from Saturday, May 23 through midnight Monday, May 25.

According to the Comptroller's website, qualifying products with the ENERGY STAR label include:
• Air conditioners (with a sales price of $6,000 or less)
• Refrigerators (with a sales price of $2,000 or less)
• Ceiling fans
• Incandescent and fluorescent light bulbs
• Clothes washers
• Dishwashers
• Dehumidifiers

For more information visit:
comptroller.texas.gov/taxes/publications/96-1331.php

Address

4815 Mueller Boulevard
Austin, TX
78723

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+15124949400

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