Aurora911

Aurora911 answers emergency and non-emergency calls and dispatches police, fire, and medical resources in Aurora, Colorado. This page is not monitored 24/7.

To report an emergency, call 9-1-1. For non-emergencies, call 303.627.3100.

06/02/2026

Happy Pride Month! 🏳️‍🌈

At Aurora911, we are committed to creating a workplace where every member of our team feels included, respected, and valued. This job is tough, and our people are better when they can show up as themselves. Together, we’re stronger.

That extends to the work we do to serve this community. Everyone deserves to feel welcome in Aurora. Our mission is to get the right resources to the right place at the right time, for everyone, every time. We see you, and we’re here for you.

[Media description: Graphic with rainbow striped background. Text reads "For everyone, every time" with the Aurora911 logo.]

05/28/2026

Another big month of service anniversaries at Aurora911! Daniea, Paige, Jaime, Marlene, Grant, Sarah, Chanell, Sai, and Larry, your dedication to your team and the community doesn’t go unnoticed. Thank you for choosing us!

We’re also lucky to be celebrating another huge service milestone this year — Daniea has been with Aurora911 for 20 years!! D, we would not operate as smoothly as we do without you. Thank you for all you do in ensuring we can always answer the call for those in need.

[Image description: Graphic highlighting May years of service anniversaries. 20 years for Daniea. 10 years for Paige. 8 years for Jaime and Marlene. 6 years for Grant. 4 years for Sarah and Chanell. 3 years for Sai and Larry.]

05/25/2026

This Memorial Day, we pause to honor the men and women who made the ultimate sacrifice while protecting our freedom.

Thank you for your service. You are not forgotten.

[Media description: Graphic of flags near tombstones of veterans. Text reads “Honor & Remember”]

05/23/2026

Denver7 looked into how Aurora Clinical Navigation connects low-acuity 911 callers with virtual physicians, saving patients roughly 1,400 emergency room hours in its first three months.

05/21/2026

This one is special: we had the honor of presenting Susi with a Phoenix Award today. Earlier this year, Susi took a call for a patient who was unconscious and not breathing. CPR was already in progress, and Susi provided additional guidance and reinforcement. She was a steady, calm voice in a chaotic situation.

Phoenix Awards at Aurora911 are given to recognize a call-taker who plays a critical role in a patient recovering completely and neurologically intact after a cardiac arrest. This often means providing CPR instructions to the caller or other bystander.

This is a big deal — on average, individuals who suffer an out-of-hospital cardiac arrest have roughly a 10% chance of surviving and leaving the hospital neurologically intact. The earlier they receive CPR, the higher their chances of surviving.

Way to go, Susi! Thank you for making a difference. ❤

[Image description: Photo of Susi holding a Phoenix Award certificate in front of an Aurora Fire Rescue fire truck.]

05/20/2026

Happy EMS Week, Falck Rocky Mountain - Aurora, Colorado! Thank you for your dedication to providing lifesaving care to our community. 🚑

[Media description: Photo of Falck professionals showing an ambulance to members of Aurora911.]

05/18/2026

Earlier this year, Tarryn and Lindsey celebrated 15 years of service with the city and Aurora911!

In a career with long days and nights, missed holidays, tough calls, and emotional shifts, that’s no easy feat. Thank you, Tarryn and Lindsey! We’re forever grateful for your commitment to helping residents and visitors of Aurora.

[Image description: Photo of Aurora911’s Rosalie, Tarryn, Tina, and Lindsey smiling with Tarryn and Lindsey’s 15 years of service certificates.]

05/14/2026

During National Police Week, we pay tribute to the men and women of law enforcement who gave their lives in service of others, and we honor those who protect our communities every day.

We are proud to serve alongside the Aurora Police Department. Thank you for your commitment to Aurora.

[Media description: Photo of the Aurora Police Department Honor Guard.]

05/12/2026

🎊 Help us celebrate Victoria, our Gold Line Award winner for May! 🎊

Victoria starts every shift ready to support those around her. When she comes in, she will look at staffing and have a game plan for the day. She is always helping someone, whether it is a caller, an employee in the pod next to her, or someone asking a question. She is a leader to those around her and embodies our core values of integrity, respect, compassion, and teamwork.

During a recent critical incident, Victoria truly exhibited these values. She remained calm and worked closely with her teammates and on-the-ground responders. She remained steady during a highly stressful and difficult situation, demonstrating professionalism and empathy throughout the call.

This is just one of many examples highlighting her capabilities and how she shines at the moments that matter the most.

Well done, Victoria! We appreciate you and how you show up for everyone, every day.

[Media description: Photo of Aurora911 emergency communication specialist and May Gold Line Award winner Victoria working at her console.]

05/10/2026

Happy Mother’s Day!

To the moms, stepmoms, and guardians who work in public safety — thank you for being a hero at work and at home. 💐 🦸

[Media description: Photos of Aurora911 mothers with their children.]

Address

23911 E Arapahoe Road
Aurora, CO
80016

Website

https://www.auroragov.org/residents/public_safety/aurora911, https://www.auroragov.org/socialmediapolicy

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