City of Auburn Illinois

06/17/2026

Kennedy road has been reopened this evening after repairs to a water main. Although no Auburn water customers were affected a few Otter Lake Water Commission customers within the City are currently under a boil order.

06/17/2026

A backpack was found at the Auburn Township Park. Please stop into the Auburn Police Department and describe contents for pick up.

Questions, please call Auburn Police Department at 217-438-3351.

06/09/2026

In an effort to better serve our Community we’ve now added a new way to keep us informed of issues. Send an email to [email protected]

This is a Non-Emergency option only.

For Utility and Public Works EMERGENCIES continue to call 217-438-6151 (24hrs/day) or 911 if Police and Fire/Ems are required.

06/08/2026

Dear Auburn Citizens,

Serving this Community has been and remains a great honor. Every day I’m reminded that public service is a commitment to stewardship, to responsibility and to the generations who will someday inherit the work we do. Auburn’s Public Works Department stands on the shoulders of men and women who dedicated their careers to keeping our City safe, healthy and moving forward.

Our Department at any given time has hundreds of jobs, big and small that need to be completed to keep things running. Recently, the decision was made to embark on the most extensive upgrade of our Wastewater Treatment Plant since its original construction. A promise that our infrastructure will meet the demands of our Community well in the future. While simultaneously protecting our waterways, our environment and the public health of our residents. Our goal is always to leave things better than we find them!
This upgrade represents years of planning, engineering and collaboration. It reflects the City’s commitment to modernization of aging systems, as well as improving compliance with environmental standards of today and tomorrow. Most importantly, it ensures that future generations will not face the burden of deferred maintenance or outdated facilities.

As large as this project is, it’s only one of many daily tasks that keep our small city running. We understand that the pothole in the road, the flooding ditch out front and the tree limb hanging dangerously close to the road are equally important. The cost of everything continues to increase and our departments are not immune.

Despite these challenges, my personal goal is to remain committed to the people of Auburn and provide the highest-level public service my team and I can.

As we move through this historic wastewater project and our other daily tasks I will stay committed to communicating openly and frequently. Transparency is the cornerstone of Public Service, and you deserve nothing less.

It’s my privilege to serve in this position and I look forward to updating you on progress as it occurs.

Respectfully,
TJ Henson
Superintendent of Public Works

05/05/2026

The City of Auburn & Auburn Police Department now have window clings for "NO SOLICITING" that can be posted in your window.
"What does no soliciting mean. A No Soliciting sign can be used to demand – or request – that the people attempting to sell or solicit not disturb you, your home, or business by asking for anything in person."

04/28/2026

Public Notice: CHANGE IN PAYMENT METHODS (INCLUDING AUTO PAYMENTS)

Dear Valued Customers,

Effective March 31, 2026 FrontDesk was taken down moving to our new software/billing program.

****For April & May utility payments, online payments (INCLUDING auto payments that is set up to be taken out of your account automatically) is temporarily unavailable while we update our payment processing software.

We appreciate your patience and will notify you once online payments are available again.

During this time, no debit/credit card OR E-pay payments will be accepted until further notice. We will accept the following forms of payment: cash/checks/money order/cashier's check.
Payments can still be made through the following methods:
• By Mail (please allow 10 business days)
• In Person at the Office
• To drop off payment, please use secured drop box on west
side of building
If you have any questions or need assistance, please feel free to contact us at 217-438-6151.
Thank you for your patience and continued support.
Sincerely,
City of Auburn

04/27/2026

The sales associate, Courtney Werries, from Tru Green Lawn Care has registered and will be going door to door offering services to Auburn residents. They have passed background checks and fully registered with the City of Auburn. They can only go door to door from 9am until 6pm on April 28th, April 29th & April 30th only.

04/09/2026

04/09/2026

The Railroad Crossing on Jackson St will be closed tonight (April 9th) at 7pm and will reopen on or before Friday (April 10th) at 7 a.m. Union Pacific Railroad will be doing work at this time.
All traffic will be detoured during this time.

03/25/2026

To the Citizens of Auburn,
Your safety is our top priority at the Auburn Police Department. In reference to the incident that occurred at Subway last night your safety is not at risk and there was not a robbery.
Law Enforcement does not ask for money over the phone and please do not send any money to anyone over the phone. If you have any questions about fraud or deceptive practices, please contact the Auburn Police Department.