Athens Utilities Board

Athens Utilities Board Athens Utilities Board is a not-for-profit organization, owned by Athens since 1939. AUB takes pride in safety, satisfaction, and service! We are Your Neighbor.

Your Utility. The Athens Utilities Board is a not-for-profit organization, owned by the city of Athens since 1939. AUB's four field divisions include Power, Natural Gas, Water, and Wastewater. The Accounting Division, the Communications Department, and Human Resources Department support the field divisions. AUB takes pride in three goals as an organization: Safety, Satisfaction, and Service (contr

ibuting in a positive way to the community). From dedicated employees to a strong customer service base, the Athens Utilities Board is Your Neighbor.

🚰 **AUB Annual Water System Flushing Underway This Week** 🚰Athens Utilities Board Water Division crews will be flushing ...
06/02/2026

🚰 **AUB Annual Water System Flushing Underway This Week** 🚰

Athens Utilities Board Water Division crews will be flushing water lines and fire hydrants throughout the city this week during regular daytime hours (8:00 a.m. – 5:00 p.m.), weather permitting.

This important preventive maintenance helps ensure clean, sediment-free water and reliable service year-round.

**What customers may experience:**
💧 Periods of low water pressure as crews work through different areas.
💧 Slightly cloudy water during and shortly after flushing. This is normal and should clear up with time.

We appreciate your patience as our Water Division works to maintain the quality and reliability of your water system. If you have questions, please contact AUB at 423-745-4501.

Update 6:00 p.m. All outages are restored with the exception of one small outage on Guthrie Road. Thanks for your patien...
05/30/2026

Update 6:00 p.m.

All outages are restored with the exception of one small outage on Guthrie Road. Thanks for your patience today.

⚠️ Power Outage Notice ⚠️

We are currently experiencing a power outage in the Clearwater Rd. / Mount Verd Rd. area due to a tree that has fallen across power lines and is blocking the roadway.

Our crews are on site and assessing the situation. Before repairs can begin, we are waiting for Public Works to arrive and assist with clearing the tree from the road.

We appreciate your patience and understanding as we work safely and as quickly as possible to restore service. We will provide updates as more information becomes available.

Thank you for your patience. Stay clear of any downed trees, power lines, or utility equipment in the area. 🚧🌳⚡

Update 8:30 a.m.All power is restored to the area. ⚠️ POWER OUTAGE REPORTED ⚠️AUB crews are currently responding to a p...
05/28/2026

Update 8:30 a.m.

All power is restored to the area.

⚠️ POWER OUTAGE REPORTED ⚠️

AUB crews are currently responding to a power outage affecting the Hiwassee Builders Supply area, including portions of Chilhowee St, Georgia Ave, Oak St, and surrounding areas.

Crews are en route now to determine the cause of the outage and make necessary repairs as quickly and safely as possible.

We appreciate your patience and understanding while work is underway. Updates will be provided as information becomes available.

Athens Utilities Board will be closed on Monday, May 25, 2026, in observance of Memorial Day. Regular business hours wil...
05/22/2026

Athens Utilities Board will be closed on Monday, May 25, 2026, in observance of Memorial Day. Regular business hours will resume on Tuesday, May 26.

As we pause to honor and remember the brave men and women who gave their lives in service to our country, we encourage our community to take a moment to reflect on the sacrifices that have protected our freedoms.

While offices will be closed for the holiday, crews from each division will remain on call to respond to emergencies and service issues.

To report a power outage or utility emergency, please call 423-745-3131.

Athens Utilities Board wishes everyone a safe and meaningful Memorial Day holiday.

Update 4:42 a.m.Power is restored to the area. Thanks for your patience this morning. ⚠️ OUTAGE UPDATE – ENGLEWOOD AREA ...
05/21/2026

Update 4:42 a.m.

Power is restored to the area. Thanks for your patience this morning.

⚠️ OUTAGE UPDATE – ENGLEWOOD AREA ⚠️

A large power outage is currently affecting approximately 1,300 customers in the Englewood area. Crews have located downed wires near the Dollar General off Hwy 411 and are on site beginning necessary repairs.

We know outages are frustrating, and we appreciate your patience and understanding while our crews work to safely restore power as quickly as possible. Please avoid the area if possible and use caution around any downed lines.

Thank you for your continued support as our teams work through the repairs.

Update 5:05 p.mAll customers service should be restored. Sorry for the inconvenience today. ⚠️ Fiber Internet Service Al...
05/12/2026

Update 5:05 p.m

All customers service should be restored. Sorry for the inconvenience today.

⚠️ Fiber Internet Service Alert – Englewood Area ⚠️

Customers in the Englewood area may currently be experiencing issues with our fiber internet service. Our Fiber Team is actively working to determine the cause and make the necessary repairs as quickly as possible.

We appreciate your patience and understanding while crews work to restore service. Updates will be provided as more information becomes available.

Update 12:20 p.m.Water is restored to the area. Please remember some customers may experience cloudy water (which is tin...
05/12/2026

Update 12:20 p.m.
Water is restored to the area. Please remember some customers may experience cloudy water (which is tiny air bubbles entrained in the water) and also might hear air in the lines when they turn their water on or flush the toilet. Running water for a couple of minutes should clear any issues.

⚠️ WATER OUTAGE NOTICE ⚠️

A contractor working in the area has caused a water main break on Co Rd 220. Customers on Co Rd 220, as well as surrounding areas including Co Rd 188 and Co Rd 219, may experience low to no water pressure while repairs are being made.

Our crews are enroute to the area now and will work to make repairs as quickly and safely as possible. We appreciate your patience and understanding while work is underway.

We will provide updates as more information becomes available.

In our little corner of Athens, we know the heart of a community is its mothers.To the moms at Athens Utilities Board, t...
05/10/2026

In our little corner of Athens, we know the heart of a community is its mothers.

To the moms at Athens Utilities Board, to the moms across our community, and to the wives and mothers who hold things together at home while our crews work long hours during outages—we see you.

While lights, water or gas is being restored, you’re keeping the porch light on.
While trucks are on the road, you’re keeping supper warm.
While storms may roll through, your steady love keeps families grounded.

The work of serving a community doesn’t belong only to the ones in the utility trucks. It also belongs to the moms who comfort tired kids, carry on with bedtime routines, and keep home feeling like home until everyone makes it back through the door.

This Mother’s Day, Athens Utilities Board thanks every mother in our community for the quiet strength, sacrifice, and love that keep Athens shining.

Happy Mother’s Day.

Update 9:28 a.m. All power is restored. The cause of the outage was a squirrel. We’re aware of a power outage affecting ...
05/03/2026

Update 9:28 a.m. All power is restored. The cause of the outage was a squirrel.

We’re aware of a power outage affecting customers in the areas of Oak St, Chilhowee St, Georgia Ave, Ohio St, and one customer on Railroad Ave. Crews are currently en route and have not yet confirmed the cause of the outage.

We’ll share updates as soon as more information becomes available. Thank you for your patience while our crews work to safely restore service.

We’re currently responding to a power outage in the Niota area after an 18-wheeler brought down power lines on County Ro...
04/22/2026

We’re currently responding to a power outage in the Niota area after an 18-wheeler brought down power lines on County Road 267. The incident caused a recloser to open, interrupting service to approximately 67 customers.

Affected areas include:
• County Road 334
• County Road 269
• County Road 268
• County Road 267

Our crews are headed that way, and will work to safely restore power as quickly as possible. We appreciate your patience and will share updates as they become available.

Address

100 New Englewood Road
Athens, TN
37303

Opening Hours

Monday 7:30am - 5pm
Tuesday 7:30am - 5pm
Wednesday 7:30am - 5pm
Thursday 7:30am - 5pm
Friday 7:30am - 4pm

Telephone

+14237454501

Website

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