Sharyland Water Supply Corporation

Sharyland Water Supply Corporation Sharyland Water Supply Corporation provides safe, affordable drinking water to the rural communities in and around Mission, McAllen, and Edinburg, Texas.

BOIL WATER NOTICE only for affected area (SEE ATTACHED MAP)EnglishSharyland Water Supply Corporation is notifying only t...
06/14/2026

BOIL WATER NOTICE only for affected area (SEE ATTACHED MAP)

English

Sharyland Water Supply Corporation is notifying only the members affected by this Boil Water Notice in the impacted area.

This notice applies only to water being used for drinking, cooking, brushing teeth, making ice, and other consumption purposes. Water used for bathing, washing clothes, cleaning, and other non-consumption purposes may continue to be used as normal.

We have sent notifications to affected members by phone and email. If you live in the affected area or know someone who does, please help us share this information.

If you live in the affected area and did not receive this notice, we encourage you to contact our office during normal business hours so we can update your contact information.

Again, this is only a BOIL WATER NOTICE for water used for consumption purposes in the affected area shown on the map below. All other Sharyland Water Supply Corporation members may continue to use their water as normal.

For additional information and updates, please visit our website.

Español

Sharyland Water Supply Corporation está notificando únicamente a los socios afectados por este Aviso de Hervir el Agua dentro del área impactada.

Este aviso aplica solamente al agua utilizada para beber, cocinar, cepillarse los dientes, hacer hielo y otros usos de consumo humano. El agua utilizada para bañarse, lavar ropa, limpiar y otros usos que no sean de consumo puede seguir utilizándose normalmente.

Hemos enviado notificaciones a los socios afectados por teléfono y correo electrónico. Si usted vive en el área afectada o conoce a alguien que viva allí, le pedimos que comparta esta información.

Si usted vive en el área afectada y no recibió esta notificación, le recomendamos comunicarse con nuestra oficina durante el horario laboral para actualizar su información de contacto.

Nuevamente, este es únicamente un AVISO DE HERVIR EL AGUA para el agua utilizada con fines de consumo humano dentro del área afectada que se muestra en el mapa a continuación. Todos los demás socios de Sharyland Water Supply Corporation pueden continuar utilizando su agua normalmente.

Para obtener más información y actualizaciones, visite nuestro sitio web.

The Management Team would like to take a moment to recognize Margil Garza for receiving the 2026 Esri Summer Hero Award....
06/09/2026

The Management Team would like to take a moment to recognize Margil Garza for receiving the 2026 Esri Summer Hero Award.

This achievement reflects Margil’s dedication, leadership, and commitment to excellence. His efforts, along with the hard work of his team, continue to make a positive impact across the organization.

Thank you, Margil, for all that you and your team do for the organization. We are proud of this well-deserved recognition and appreciate your continued contributions.

Congratulations on this outstanding accomplishment!



Water GIS Heroes | Industry Leaders in the Water Community

https://www.esri.com/en-us/industries/water-utilities/community/water-gis-heroes #2026

05/28/2026

Notice to Sharyland WSC Members

Please be advised that one of our water treatment plants will undergo scheduled maintenance on the following dates:

May 26th, 27th, and 29th

During this maintenance period, some customers may experience temporary water pressure fluctuations. At this time, we do not anticipate any service outages or major issues; however, we kindly ask all members to conserve water during these days to help maintain system stability and reliable service throughout the work being completed.

We appreciate your patience, cooperation, and understanding as we perform these important system improvements to better serve our community.

Thank you for your continued support.

– Sharyland Water Supply Corporation Management Team

05/28/2026

Notice to Members Regarding Service Shut Off and Disconnection

Members are advised that Sharyland Water Supply will begin shut off and disconnection of water service for past-due accounts, starting Monday, June 1st, 2026 through Thursday, June 4th, 2026.

Once service has been shut off, a $35 reconnection fee, in addition to the outstanding balance, is required to restore water service. An after-hours reconnection fee of $75 may apply for payments made and reconnections requested outside of normal business hours. (after 4:30pm)

Due to the expected high volume during this period, increased traffic is anticipated in our lobby, drive-through, and phone lines. To help minimize delays, please note the following:

If your service has been disconnected, please bring your bill when visiting our office.

If you pay online or by phone, you must call our office and provide your payment confirmation number so reconnection can be scheduled.

Reconnection Schedule

- Shut offs occur from 8:00 a.m. to 4:00 p.m.

- All Water Service Reconnection begins after 4:00 p.m.

Payments made in the lobby or online, with confirmation provided, will be reconnected after 4:00 p.m.

We appreciate your cooperation and encourage members to address outstanding balances promptly to avoid service interruption.

We understand this is a busy time and offer multiple payment options: In person at our lobby or drive-through (please expect long lines on the due date) By phone 1-844-611-4027 Through our Member Web Portal, available on our website https://wipp.edmundsgovtech.cloud/home?wippId=SWSC Thank you for your understanding.

Notice to Members Regarding Due Date and Late Fees 05-20-2026
05/19/2026

Notice to Members Regarding Due Date and Late Fees
05-20-2026

Boil Water Notice Rescinded April 24, 2026At this time, you may resume normal water use. The boil water notice was issue...
04/24/2026

Boil Water Notice Rescinded April 24, 2026

At this time, you may resume normal water use. The boil water notice was issued as a precautionary measure for our members while we awaited water quality test results. We have since received those results, and they confirm that the water is safe for consumption.

The notice has been officially rescinded, and no further action is required.

If you have any further questions, please feel free to contact us.

Boil Water Notice 4/22/2026Work in the area has been completed, and we are currently awaiting test results to confirm wh...
04/23/2026

Boil Water Notice 4/22/2026

Work in the area has been completed, and we are currently awaiting test results to confirm whether any contamination occurred. Once the results are received and confirm that no contamination is present, the notice will be lifted. We expect to receive the results by tomorrow, as efforts have been ongoing to expedite the process.

In the meantime, we ask our members to boil water for consumption as a precaution to ensure their safety. We will provide updates as soon as new information becomes available.

Boil Water Notice for Community Public Water Systems April 22, 2026As a precaution, we are asking all members to boil wa...
04/22/2026

Boil Water Notice for Community Public Water Systems April 22, 2026

As a precaution, we are asking all members to boil water intended for consumption. Although the issue was limited to a specific area, this measure is being taken to ensure the safety of all members until test results are received and the notice can be lifted. Updates will continue to be provided here.

At this time, water may still be used for activities such as showering and washing. The boil water advisory applies only to water used for consumption.

Work in the affected area has been completed, and we are currently awaiting test results to determine whether any contamination occurred. Once the results confirm that no contamination is present, the notice will be rescinded. We anticipate receiving the results by tomorrow, as efforts have been made to expedite the process.

In the meantime, we ask all members to continue boiling water for consumption as a precaution. Additional updates will be shared as soon as they become available.

Notice to all Members Regarding Due Date and Late Fees.
04/20/2026

Notice to all Members Regarding Due Date and Late Fees.

TWDB Approves $40.9 Million for Sharyland Water Supply Corporation to Address Emerging ContaminantsFOR IMMEDIATE RELEASE...
04/17/2026

TWDB Approves $40.9 Million for Sharyland Water Supply Corporation to Address Emerging Contaminants

FOR IMMEDIATE RELEASE:

April 17, 2026



Austin, TX – Yesterday, the Texas Water Development Board (TWDB) approved $40,900,000 in principal forgiveness funding from the Drinking Water State Revolving Fund Emerging Contaminants Program for the Sharyland Water Supply Corporation (Sharyland WSC) in Hidalgo County. The funding will support planning, design, and construction of improvements to the water treatment system that address emerging contaminants.



Sharyland WSC provides water services to a population of approximately 73,699 residents and approximately 19,574 water connections. Sharyland WSC’s system was found to have perfluoroalkyl and polyfluoroalkyl substance (PFAS), above the U.S. Environmental Protection Agency’s maximum contaminant levels. The project is intended to help reduce exposure to those contaminants and improve drinking water service for the communities Sharyland serves.



PFAS, often called “forever chemicals,” are a group of man-made chemicals that do not break down in the environment or the human body. Prolonged exposure has been linked to serious health risks, including certain cancers, immune system disruption, developmental issues in children, and thyroid problems.



The source of this funding comes from the Infrastructure Investment and Jobs Act of 2021 (IIJA), which was signed into law by President Biden. The IIJA appropriated funds for federal fiscal years 2022 through 2026 to reduce exposure to PFAS and other emerging contaminants. Sharyland WSC will not have to pay back the funding because it is being provided as 100 percent principal forgiveness, meaning the assistance does not have to be repaid. The project is expected to be completed in December 2028.



Senator Juan “Chuy” Hinojosa expressed his support, stating: “This $40.9 million investment means families in Hidalgo County served by Sharyland WSC will have access to safe, clean drinking water with significantly reduced levels of harmful PFAS contaminants. By modernizing Sharyland WSC's treatment system, this project will strengthen public health and support the region's long-term water needs.”

Address

321 S. Shary Boulevard
Alton, TX
78573

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+19565856081

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