Consumer Directed Action of New York

06/09/2025

There are four days left to save CDPA. We will continue to fight in Albany until they leave.

Please pick up the phone each day and tell your representatives to pass S.1189/A.2735.

Take Action Become a Member!

05/13/2025

"Since the state brought on Public Partnerships PPL to run CDPAP, it’s been nothing but chaos. Their technology fails. Their phones go unanswered. And now, caregivers across the state aren’t even being paid for their work. Some have already had to quit just to make sure they can cover rent and buy groceries, and many more are thinking about it."

Despite what Gov. Hochul says, the problems affecting the CDPAP transition are far more than "hiccups."

05/02/2025

Please take a moment to complete PPL Payday Survey #4.

PPL's fourth pay day is on May 1st. Caring Majority Rising, Consumer Directed Personal Assistance Association of New York State and NY Association on Independent Living are continuing to track who does and does not get paid. With your help, we will bring to light challenges personal assistants face....

04/30/2025

Today at noon!

Emyle Watkins will interview Public Partnerships PPL President Maria Perrin about the CDPAP transition on BTPM NPR.

https://www.facebook.com/reel/1189540212392609

04/29/2025

Now, former Public Partnerships PPL employees are speaking out, saying they were left untrained and unsupported — and that problems inside the company contributed to missed paychecks for caregivers across the state.

“We had to teach ourselves,” said one former PPL customer service representative, who requested anonymity. “It was self-learning — watching videos to figure out PPL’s system.

Former employees with Public Partnerships LLC felt the company was unprepared to take over payroll services for New York's home care program, CDPAP.

04/03/2025

Thank you Hon. Gustavo Rivera and to your colleagues and co-sponsors for speaking out and being a voice for the consumers and workers who lost access to their CDPAP services because of the rushed Public Partnerships PPL transition.

04/01/2025

Q&A on March 31 Temporary Restraining Order (TRO) in Engesser et al. v. McDonald Download as PDF Direct Link to TRO What did the Judge do? On March 31, Judge Block issued a Temporary Restraining Order (TRO) that prevents the Department of Health (DOH) from implementing key parts of the law regarding...

03/24/2025

A copy of PPL training materials shared with The Post states “timesheets will not need approval for now.” In the notes section of the same power point slide, PPL writes: “There is no approval for Timesheets. None. Zero.”

The Hochul administration softened its deadline for a pro-union overhaul of the state’s $9 billion home care system -– after a rollout so chaotic one insider called it “a s–t show.& #822…

03/19/2025

The transition takes effect April 1

03/11/2025

Even though his company is helping with the transition, Hovey, like everyone else interviewed for this article, isn’t optimistic the changeover will happen seamlessly. He predicts there will be a “major disruption” in payroll when the system switches over on April 1.

“There is no way in hell that this system is going to work and people are going to get their paychecks on time,” he said. “It’s just not going to happen.”

The state’s fast-approaching deadline to transition of the Consumer-Directed Personal Assistance Program has many stakeholders and lawmakers worried.

03/04/2025

“PPL is unqualified and incapable of doing the job,” Bryan O’Malley said in a statement. “This is a preventable disaster and we are renewing our call for Albany leaders to work with us to reform CDPAP the right way before PPL breaks it.”

The Department of Health has insisted it will be able to complete a full transition of over 240,000 people with one month to go.