Bayport Tanzania

Bayport Tanzania Bayport Tanzania opened in 2006 and has become a leading credit provider in Tanzania, offering Baypo From a life of scarcity to abundance.

Bayport Financial Services Tanzania opened its doors in 2006 and has become a leading credit provider in Tanzania, offering Bayport products to government employees and employees of private companies approved by Bayport. The company continues to grow even further into rural Tanzania. We believe in having branches closer to where our customers live and serving them through local Bayport staff, give

s them easy access to responsible credit in a language they understand and by people they can trust. Through credit Bayport has been able to change the trajectory of individual’s lives. The ability to pay school fees or simply reaping the benefits of a small business venture that may have lagged behind because of lack of funding, Bayport has been an empowerment partner for many in mainland Tanzania — from Dar es Salaam to Songea, Mbeya to Mwanza and everywhere in between. Bayport Tanzania has a highly committed team who continue to build on the brand promise and position Bayport as a market leader through innovative credit solutions credit and affordable insurance insurance products.

Bayport tunawatakia kina mama wote Heri ya Siku ya Mama Duniani. “Tunathamini upendo, nguvu, na mchango wenu katika fam...
10/05/2026

Bayport tunawatakia kina mama wote Heri ya Siku ya Mama Duniani. “Tunathamini upendo, nguvu, na mchango wenu katika familia na jamii.”

Mei Mosi: Heri ya Sikukuu ya Wafanyakazi: Bayport inakushukuru kwa bidii yako, kujitolea kwako, na nguvu unazoonyesha ki...
01/05/2026

Mei Mosi: Heri ya Sikukuu ya Wafanyakazi: Bayport inakushukuru kwa bidii yako, kujitolea kwako, na nguvu unazoonyesha kila siku

Timu nzima ya Bayport Financial Services inakutakia heri ya Pasaka iliyojaa baraka na kicheko. Tunajivunia kuwa sehemu y...
05/04/2026

Timu nzima ya Bayport Financial Services inakutakia heri ya Pasaka iliyojaa baraka na kicheko. Tunajivunia kuwa sehemu ya safari yako na tunakuahidi kuendelea kutoa huduma bora zinazogusa maisha yako kila siku.
Heri ya Sikukuu! 🎈

Bayport Financial Services (T) LtdWE’RE HIRING | Head of Customer ExperienceBayport is looking for a strategic and custo...
29/12/2025

Bayport Financial Services (T) Ltd
WE’RE HIRING | Head of Customer Experience

Bayport is looking for a strategic and customer-focused Head of Customer Experience to design and lead a seamless, trusted, and customer-centric experience across all touchpoints.

This role is critical in driving customer satisfaction, loyalty, retention, and advocacy while embedding strong customer protection and service excellence across the organisation.

Key Responsibilities

🔹 Define and implement Bayport’s Customer Experience (CX) strategy aligned to the company vision
🔹 Own the end-to-end customer journey across call centre, training centres, and field channels
🔹 Drive service excellence, SLAs, and continuous improvement in service delivery
🔹 Lead customer insights, NPS analysis, complaints management, and root-cause resolution
🔹 Improve processes, digital journeys, and self-service adoption
🔹 Strengthen customer protection, governance, and regulatory compliance
🔹 Build and lead a high-performing, customer-centred culture
🔹 Drive customer financial education and responsible lending initiatives

Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, or related field
• Master’s degree or CX professional certifications (e.g. CCXP) is an added advantage
• Minimum 8 years’ experience in Customer Experience
• At least 4 years in a senior leadership role
• Strong knowledge of digital loan products, CRM, customer protection regulations, and analytics
• Proven leadership, communication, and stakeholder management skills

Department: Customer Services
Reports to: Chief Credit Officer (CCO)
Dotted Line: CEO

Apply by sending your CV to: [email protected]

Join Bayport and help shape exceptional customer experiences that transform lives.

29/12/2025

Tunawatakia wewe na familia yako Heri ya Krismasi na Mwaka Mpya wa Mafanikio

Bayport Financial Services (T) LtdWE’RE HIRING | Head of Digital LendingBayport Tanzania is looking for an experienced a...
29/12/2025

Bayport Financial Services (T) Ltd
WE’RE HIRING | Head of Digital Lending

Bayport Tanzania is looking for an experienced and strategic Head of Digital Lending to lead the end-to-end strategy, performance, and governance of our digital lending products, including NipeBoost.

This role is critical in driving sustainable portfolio growth, strong credit quality, operational efficiency, and responsible lending through data, technology, and customer-centric digital solutions.

Key Responsibilities

• Define and execute Bayport’s mobile lending strategy
• Lead the design, optimisation, and scaling of NipeBoost loans
• Drive digital loan portfolio growth while maintaining credit quality
• Oversee credit risk, data analytics, and portfolio performance
• Optimise collections strategies and customer lifecycle management
• Leverage digital platforms, CRM, and lending systems for scalability
• Promote responsible lending and customer financial wellness
• Ensure strong governance, reporting, and regulatory compliance
• Build and lead high-performing, accountable digital teams

Skills & Experience

• Strong understanding of digital lending and financial products
• Proven ability to manage and grow digital loan portfolios
• Excellent analytical, leadership, and communication skills
• Strategic thinker with strong ex*****on capability
• High integrity, ownership mindset, and results orientation

Qualifications

• Bachelor’s degree in Business, Finance, Commerce, Computer Science, or related field
• Master’s degree (MBA or equivalent) is an added advantage
• Minimum 8 years’ experience in financial services, banking, or fintech
• At least 5 years’ experience in digital/mobile lending
• 3–5 years in a leadership or management role

Apply by sending your CV to: [email protected]

Location: Dar es Salaam, Tanzania

Join Bayport and help shape the future of digital financial inclusion.

Tunakutakia wewe na familia yako Heri ya Sikukuu ya Uhuru.
09/12/2025

Tunakutakia wewe na familia yako Heri ya Sikukuu ya Uhuru.

WE’RE HIRING! – Nipe Boost Sales ManagerBayport Tanzania is looking for a motivated and experienced Nipe Boost Sales Man...
25/11/2025

WE’RE HIRING! – Nipe Boost Sales Manager
Bayport Tanzania is looking for a motivated and experienced Nipe Boost Sales Manager to lead our agent centers, drive sales, and deliver top-class customer service.

Reports to: Nipe Boost Zonal Manager

As a Sales Manager, you’ll lead a high-performing team, grow the Nipe Boost loan portfolio, ensure compliance, and represent Bayport in your community.

Key Responsibilities

🔹 Sales & Growth: Drive Nipe Boost sales, grow the customer base, and identify new market opportunities.
🔹 Operations: Oversee daily agent center operations and ensure compliance.
🔹 Customer Service: Maintain service excellence and resolve escalated issues.
🔹 Team Leadership: Mentor sales agents, conduct performance reviews, and provide training.
🔹 Risk & Compliance: Ensure credit policy adherence and safeguard company assets.
🔹 Reporting: Submit timely sales and portfolio reports and communicate HQ updates.
🔹 Strategy: Support marketing campaigns and provide insights for product improvement.

Qualifications
• Bachelor’s degree in Business, Marketing, Finance, or related field
• 3–5 years’ experience in sales or operations
• Background in financial services or digital lending (added advantage)
• Strong leadership, communication, and analytical skills
• Proven ability to meet sales targets
• High integrity and professionalism

Apply Now: Send your CV to [email protected]

Deadline: Friday 28th November 2025

Be part of a team that’s transforming lives through financial empowerment! 💙

Bayport Tanzania Is Hiring!We’re looking for NipeBoost Retention Call Center Agents to join our team!Key Duties:• Recrui...
25/11/2025

Bayport Tanzania Is Hiring!
We’re looking for NipeBoost Retention Call Center Agents to join our team!

Key Duties:
• Recruit & onboard NipeBoost customers
• Provide top-notch customer service
• Support sales campaigns & ensure retention
• Update CRM & meet targets

Requirements:
• Diploma/Bachelor’s in a business field
• 1–2 yrs customer service/call center experience
• Strong Kiswahili & English
• CRM skills & ability to handle high call volumes

📩 Apply now: [email protected]

⏰ Deadline: 28 Nov 2025

Address

Bayport House, 3rd Floor, Al Dua Towers, Plot 3/12, Regent Estate, New Bagamoyo Road
Daar Es Salaam

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 10:00 - 17:00

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