14/06/2026
As community needs evolve, social service agencies (SSAs) must strengthen how they operate to stay effective and sustainable.
Hafiz, a 40-Under-40 2025 participant, shares why organisational transformation is key to building agencies that remain accountable, transparent, and resilient. From governance and resource management to service delivery, SSAs need to continuously adapt so they can better support those who need them most.
Through the Transformation Sustainability Scheme (TSS), NCSS drives capability building across the sector by helping SSAs strengthen areas such as strategy, people practices, volunteer management, and digitalisation to build resilience, improve operations, and contribute to a strong and future-ready social service sector.
Explore how TSS can support your agencyβs transformation at: https://www.ncss.gov.sg/grants/organisation-development/transformation-sustainability-scheme/