18/05/2026
In a major technology driven initiative aimed at curbing the spread of harmful online content, the Hyderabad City Police has launched โSOCEYE โ Social Media Observation and Cyber Intelligenceโ, an advanced AI based application designed for intelligent social media surveillance of cyber trouble mongers, trending online issues that might disrupt public order, analysis, and investigation.
The initiative reflects the Hyderabad City Policeโs continued commitment towards adopting cutting edge technologies and leveraging Artificial Intelligence in policing and public safety.
Conventionally, monitoring multiple social media platforms, tracking habitual cyber trouble mongers, and identifying harmful narratives required extensive manpower and continuous manual scrutiny. SOCEYE now enables intelligent automated surveillance, real time analysis, and investigative support through a unified AI driven platform, significantly reducing the enormous manual effort involved in round the clock social media monitoring.
In its pilot phase itself, SOCEYE showed exceptional success by identifying 85 hateful and communally sensitive content pertaining to the Puranapul X Road incident earlier this year and 126 posts across multiple handles pertaining to the Gudimalkapur issue. Timely content takedown steps were initiated ensuring continuity of peace and harmony and identification of trouble mongers.
๐๐ฒ๐ ๐๐ฒ๐ฎ๐๐๐ฟ๐ฒ๐ ๐ผ๐ณ ๐ฆ๐ข๐๐๐ฌ๐ -
๐ญ. ๐๐ป๐๐ฒ๐ด๐ฟ๐ฎ๐๐ฒ๐ฑ ๐๐ป๐๐ฒ๐น๐น๐ถ๐ด๐ฒ๐ป๐ ๐๐ฎ๐๐ต๐ฏ๐ผ๐ฎ๐ฟ๐ฑ -
SOCEYE features a comprehensive intelligent dashboard that integrates data from multiple disparate sources to provide real time situational awareness. Inputs from Dial-100, internal intelligence alerts, ongoing city events, and other operational feeds, enabling officers to obtain a consolidated operational picture at a single glance.
๐ฎ. ๐๐๐๐ผ๐บ๐ฎ๐๐ฒ๐ฑ ๐๐น๐ฒ๐ฟ๐๐ -
Continuously and automatically monitors social media trouble mongers, including communal handles. Top priority has been accorded to keep tab on Narcotics,issues pertaining to women safety. AI models identify CSAM, Cyber bullying, stalking and alerts automatically. An underlying AI model intelligently categorises content into High, Medium, and Low risk categories based on the nature and sensitivity of the posts.
The system further facilitates escalation of objectionable or harmful content to the concerned social media platforms for necessary action, while maintaining comprehensive records and tracking of all such requests.
A notable feature of this module is the sharing network analysis capability, which identifies accounts and followers actively amplifying or repeatedly sharing sensitive content. This has greatly reduced manual monitoring efforts which otherwise required several hours of continuous scrutiny by dedicated teams.
๐ฏ. ๐๐ฟ๐ถ๐ฒ๐๐ฎ๐ป๐ฐ๐ฒ ๐ ๐ผ๐ป๐ถ๐๐ผ๐ฟ๐ถ๐ป๐ด ๐ฎ๐ป๐ฑ ๐ง๐ฟ๐ฎ๐ฐ๐ธ๐ถ๐ป๐ด -
SOCEYE also provides an improved mechanism for handling grievances reported by the public through official Hyderabad City Police social media handles.
The AI model categorises complaints, assigns unique tracking numbers, enables end to end status monitoring from receipt to disposal, and supports analytical assessment of recurring issues and frequently reported locations. This enhances responsiveness, accountability, and data driven policing.
๐ฐ. ๐๐๐ฒ๐ป๐ ๐๐ฎ๐๐ฒ๐ฑ ๐ฆ๐ผ๐ฐ๐ถ๐ฎ๐น ๐ ๐ฒ๐ฑ๐ถ๐ฎ ๐ ๐ผ๐ป๐ถ๐๐ผ๐ฟ๐ถ๐ป๐ด -
Given the large number of protests, public gatherings, religious processions, and events handled in the city on a daily basis, SOCEYE enables automatic event based monitoring.
The application automatically creates monitoring frameworks based on event specific keywords and continuously tracks related social media activity in real time. The system assists in early identification of potential threats or developments that may disrupt Law & Order, thereby improving preventive policing capabilities while significantly reducing manual workload.
๐ฑ. ๐๐ฑ๐๐ฎ๐ป๐ฐ๐ฒ๐ฑ ๐๐ป๐๐ฒ๐๐๐ถ๐ด๐ฎ๐๐ถ๐ผ๐ป ๐ฎ๐ป๐ฑ ๐๐ป๐ฎ๐น๐๐๐ถ๐ฐ๐ฎ๐น ๐ง๐ผ๐ผ๐น๐ -
The platform includes multiple inbuilt analytical and investigative utilities, along with a repository of SOCMINT and OSINT tools to support cybercrime investigations, social media related cases, and conventional investigations involving digital or cyber elements.
๐ฒ. ๐๐ถ๐ด๐ต ๐ฆ๐ฝ๐ฒ๐ฒ๐ฑ ๐๐น๐ผ๐ฏ๐ฎ๐น ๐ฆ๐ฒ๐ฎ๐ฟ๐ฐ๐ต ๐๐ฎ๐ฝ๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ -
SOCEYE also features a powerful global search engine capable of instantly searching public profiles and aggregating all publicly available posts related to specific keywords in real time. This enables officers to quickly obtain a comprehensive understanding of emerging narratives and developments.
