19/08/2026
District Service Delivery & Public Complaint Resolution Meeting.
Regional Municipal Officer (RMO) Mardan Region, Mr. Asad Ullah Khan, chaired a meeting on 18-08-2026 regarding District Service Delivery, Ehsaas Baldiya, Citizen Portal, and Ikhtyar Awam. All TMO’s of Mardan Region actively participated in the meeting.
RMO Asad Ullah Khan issued clear instructions to all TMO’s to ensure prompt resolution of public complaints, improve service delivery, and clear all pending complaints and dashboards on the relevant platforms.
He emphasized effective monitoring, timely response, and efficient public service delivery to ensure maximum facilitation for citizens.
All TMO’s were directed to ensure regular follow-up and timely disposal of complaints within the prescribed timelines.