NBI Cagayan Valley Regional Office

13/04/2026

PRESS RELEASE: | NBI ASSURES PUBLIC: TEMPORARY DISRUPTION OF ONLINE SERVICES DUE TO SYSTEM TRANSITION

Pasay City , Philippines-- The National Bureau of Investigation (NBI) informs the public that its official website and several online services are currently experiencing temporary downtime due to an ongoing transition between internet service providers.

Earlier today, access to the NBI website (nbi.gov.ph), including the Online Clearance Application Portal and official email services, was disrupted.

According to the NBI Technology and Infrastructure Division (TIND), the interruption occurred during the agency’s migration to a new internet provider. In simple terms, the issue involves the system that directs users to the correct NBI servers online. During the transition, the connection from the previous provider was unexpectedly cut before the new system was fully activated, causing the services to go offline.

The affected services include:
• NBI Official Website
• Online Clearance Application Portal
• Internal and External Email Systems

At present, NBI technical teams are working continuously to restore full service. The agency is also closely coordinating with the Department of Information and Communications Technology (DICT) to ensure proper system configuration and prevent further disruptions.

NBI Director Atty. Melvin D. Matibag assured the public that the disruption is purely technical in nature and not the result of any security breach, emphasizing that the agency’s systems remain secure. He added that teams are working around the clock to restore all services as soon as possible and appealed for the public’s patience and understanding as the NBI completes the transition toward a more stable and improved digital infrastructure.

The NBI will provide updates as soon as services are fully restored.

For urgent concerns, the public is advised to coordinate with the nearest NBI office.

05/04/2026

📢📢PUBLIC ADVISORY 📢📢

Scheduled Power Interruption

Please be informed that there will be a scheduled power interruption by the National Grid Corporation of the Philippines (NGCP) on:
Date: April 7, 2026 (Tuesday)
Time: 6:00 AM to 6:00 PM

In line with this, all scheduled NBI Clearance applicants (Processing and Releasing) on the said date will be accommodated on April 8, 2026 (Wednesday).

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

01/04/2026

📢📢PUBLIC ADVISORY 📢📢

Scheduled Power Interruption

Please be informed that there will be a scheduled power interruption by the National Grid Corporation of the Philippines (NGCP) on:
Date: April 7, 2026 (Tuesday)
Time: 6:00 AM to 6:00 PM

In line with this, all scheduled NBI Clearance applicants (Processing and Releasing) on the said date will be accommodated on April 8, 2026 (Wednesday).

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.





source:
https://www.facebook.com/share/1EcHFBMCdk/

𝗡𝗚𝗖𝗣 𝗡𝗢𝗧𝗜𝗖𝗘 𝗢𝗙 𝗦𝗖𝗛𝗘𝗗𝗨𝗟𝗘𝗗 𝗣𝗢𝗪𝗘𝗥 𝗜𝗡𝗧𝗘𝗥𝗥𝗨𝗣𝗧𝗜𝗢𝗡

WHEN: April 07, 2026
Tuesday
6:00 am to 6:00 pm

WHERE:
SOLANA SUBSTATION
FEEDER 21
Part of Solana
Willys Ricemill - Maddarulug, KNC Lingu, Willy's Palay Buying Station Lingu

FEEDER 22
Portion of Piat (Warat)
Whole Area of Solana
San Antonio, Enrile
Whole Area Of Amulung West except Bayabat, Bacring, Nagsabaran, La Suerte, Nanuccauan, Masical, Catarauan

Feeder 23
Whole Area of Enrile except San Antonio

FEEDER 24
Part of Tuguegarao City
Willys Ricemill Cataggaman Pardo, RDIJ Construction, St. Paul Hospital of Tuguegarao, Perpetual Village - Phase 2, Jollibee Buntun, Chowking Buntun, BDO Buntun, Pobre Shell Gasoline Station Buntun (Terminal), Buntun Highway, Luna St. Ugac Sur, Maggay St. from cor Luna St. to cor. Saint Stephen St., until Kyrie Grant Technical Institute Inc. (End of Line)

PIAT SUBSTATION
FEEDER 41
Tuao West
Alabiao, Accusilian, Cagumitan, Bulagao, Poblacion I, Poblacion II, Alabug, Fugu, Mungo, Barancuag, Lallayug, Cato, Bagumbayan, Battung
Portion of Piat
Part of Sta. Barbara, Gumarueng, Macapil, Dugayung, Sicatna
Whole area of Rizal

FEEDER 42
Portion of Piat
Part of Sta. Barbara, Sto. Domingo, Villa Rey (San Gaspar)
Whole Area of Tuao East
Pata, Lakambini, Villa Laida, Dagupan, Palca, Angang, Malummin, Mambacag, Naruangan, Culong

FEEDER 43
Portion of Piat
Maguilling,Baung, Centro (Pob.1 & Pob 2), Aquib, Villa Reyno, Apayao, Minanga, Calaoagan
Whole area of Sto. Niño except Abariongan Ruar, Abariongan Uneg, Calassitan

CARIG SUBSTATION
FEEDER 51
PORTION OF TUGUEGARAO CITY
Carig Sur Highway, Pengue-Ruyu, Tuguegarao Airport Road, Mercedes Village - Leonarda, Shakey's Restaurant (End of Line)

FEEDER 52
PORTION OF TUGUEGARAO CITY
Cagayan Valley Medical Center (CVMC), Regional Government Center

FEEDER 53
CSU-Carig Campus except IT/Eng'g/Techno Department, CSU-Carig Remedios Homes, Load Starts at Carig Elementary School 'til part of Iguig (Brgy. Bayo, Sta. Teresa, Wonderland Subsdivision, Portion of Gammad)

CARITAN SUBSTATION
FEEDER 61
Part of Tuguegarao City
SPUP, San Jacinto Church, Mabini St. cor. Luna St., Gonzaga St. from cor. Taft St. to cor. Bassig St., Bacud St., Iringan St., Reyes St. cor. Bassig St., Maguddayao St., Malilin St., Magallanes St. from Luna St. to Legazpi St., Mabini St., Taft St. cor. Gomez St. to cor Bonifacio St., Del Rosario St. from cor. Gomez St. til back of AUB, Bonifacio St. from cor. Gomez St. to Luna St., Luna St. from Kyrie Grant Technical Institute Inc. to St. Peter Metropolitan Cathedral, Pagulayan St., Arao St., Maggay St., Maribbay St. cor. Arao St., Bassig St. from Arao St. to cor Reyes Ext. Ugac Norte, Whole Area of Cataggaman

FEEDER 62
SM Downtown Tuguegarao City
Divine Mercy Wellness Center, Tuguegarao City People's Emergency Hospital, Primark Mall, from Burgos St. cor. Luna St. 'til Burgos St. cor. Zamora St.

FEEDER 64
Part of Tuguegarao City
Start of Line Caritan Norte Elementary School, Whole Area of Caritan Hwy, Andrews St. & Reyno St. Caritan, Landbank Bagay Rd., Lighthouse Cooperative Bagay Rd., CNHS, Cagayan Sports Complex, CSU end of line, College Avenue, Legazpi St. from cor. Taft St. to cor. Burgos St., Washington St. from Taft St. to cor. Blumentrit St., Holy Infant Hospital, Gonzaga St. from cor. Taft. St. to Vargas College, MOVA, Blumentritt St. from cor. Gomez St. to cor. Washington St.,

FEEDER 71
Robinsons Mall Tuguegarao City

FEEDER 72
Whole area of San Gabriel Village (Except City homes & Maya Extension), Along Bagay Road Nursery San Gabriel Village down to San Jose Village,Pattaui St. Pallua Rd. til Meynard's Resort, City Homes & Maya Extension San Gabriel (end of line)

Feeder 73
Part of Tuguegarao City
Load Starts from Diversion Rd. Caritan Hwy, Florida Bus Terminal, Diversion Road Balzain,Caronan St., Caritan Norte, Brickstone Mall, Victory Liner, San Roque St. beside Petron Leonarda, Tuguegarao City Memorial Park, Sunshine Village til Cabalsa St. & Strawberry St., Whole area of Don Domingo Public Market, Whole Area of Brgy. Tanza, part of Caggay 'til National Highway cor. Bartolome St., (end of line)

FEEDER 74
Part of Tuguegarao City
Load Starts from Diversion Rd. Caritan Hwy, Campos St. Caritan, BPI College Avenue, Liban st., Balzain East, Along Balzain Road (Centro 11 & 12) til MCDO Tanza, Unitop Mall Balzain, EastWest Bank Rizal St. (end of line)
Part of Caritan Sur - Campos St., College Avenue cor. Rizal St.

FEEDER 75
SM City Tuguegarao and Delta St. Caritan Norte

FEEDER 76
Part of Tuguegarao City
Linao East, Linao Norte, Linao West, Annafunan East, Annafunan West, Atulayan Norte, Atulayan Sur, Portion of Caritan Norte, Bagay, Pallua Norte, Pallua Sur, Along Provincial Rd. Buntun (end of line)

All works maybe finished ahead of time and power maybe restored earlier than scheduled, so please consider our lines energized.

Thank you for your understanding and cooperation.

31/03/2026

📢PUBLIC ADVISORY‼️

In view of the issuance of Memorandum Circular No. 116, s. 2026 from the Office of the President of the Philippines, please be informed of the following work arrangement at NBI Regional Office II on
April 1, 2026 (Wednesday):

• 8:00 AM – 12:00 PM – Skeletal Workforce for Clearance Processing
• 12:00 PM onwards – Suspension of Work

The NBI CAVRO Clearance Section will remain open on a skeletal workforce basis from 8:00 AM to 12:00 PM to accommodate clients with scheduled transactions.

Regular office operations will resume on Monday, April 6, 2026.

13/03/2026

📢 PUBLIC ADVISORY‼️

NBI Clearance Processing and Releasing

Please be informed that Malacañang has declared March 20, 2026, as a Regular Holiday nationwide in observance of Eid’l Fitr.
In view thereof, all scheduled NBI Clearance applicants (Processing and Releasing) on March 20, 2026 will be accommodated on March 19, 2026 or March 23, 2026.

All concerned applicants are advised to adjust their schedule accordingly.

Thank you.

𝐏𝐑𝐎𝐂𝐋𝐀𝐌𝐀𝐓𝐈𝐎𝐍 𝐍𝐎. 𝟏𝟏𝟖𝟗, 𝐬. 𝟐𝟎𝟐𝟔

Declaring Friday, 20 March 2026, a Regular Holiday Throughout the Country in Observance of Eid’l Fitr (Feast of Ramadhan)

Visit the Official Gazette website: https://www.officialgazette.gov.ph/s4HFv5

19/12/2025

READ | Work in all government offices is suspended on 29 December 2025 (Monday) and 2 January 2026 (Friday) to allow government employees time to celebrate the New Year and to travel safely.

Agencies providing basic, vital, and health services shall remain operational. The suspension of work in private companies and offices shall be subject to the discretion of their respective management.

All affected NBI Clearance applicants will be accommodated on the next working day.

Merry Christmas and Happy Holidays!

Source: PCO

03/12/2025

PUBLIC ADVISORY!

Please be informed that the NBI Cagayan Valley Regional Office will be conducting its 2025 Year-End activity on December 17, 2025 (Wednesday). In line with this activity, office operations will be shortened until 3:00 PM only.

Furthermore, please be advised that by virtue of Presidential Proclamation No. 1092, December 18, 2025 (Thursday), is declared a Special (Non-Working) Day in the City of Tuguegarao in celebration of its 26th Charter Anniversary.

All affected NBI Clearance applicants will be accommodated on the NEXT WORKING DAY.

We encourage everyone to plan their transactions accordingly.

NOTE:
December 17, 2025-until 3:00 PM only
December 18, 2025-Special Non-Working Day

Thank you for your understanding and cooperation.

27/11/2025

This is to inform the public that the REGULAR OFFICE OPERATIONS have resumed today, NOVEMBER 27, 2025.

Thank you for your understanding.

26/11/2025

PUBLIC ADVISORY❗️

The public is hereby informed that the LGU Tuguegarao City has declared a WORK SUSPENSION IN ALL GOVERNMENT OFFICES today, November 26, 2027, effective at 2:00 PM. This declaration is made in consideration of the rising water level of the Cagayan River brought about by continuous heavy rainfall, and as part of precautionary measures against potential flooding.

ALL AFFECTED NBI CLEARANCE APPLICANTS WILL BE ACCOMMODATED ON THE NEXT WORKING DAY.

We kindly ask for your understanding and cooperation regarding this abrupt announcement issued by the LGU Tuguegarao City. Everyone is advised to stay safe and remain vigilant.

Thank you!

𝗪𝗮𝗹𝗮𝗻𝗴 𝗽𝗮𝘀𝗼𝗸 𝗮𝗹𝗲𝗿𝘁! November 26, 2025

Walang pasok sa lahat ng government offices, maliban sa ating mga frontliners at mga ahensyang may kinalaman sa disaster response at essential services.

Ito ay in consideration ng pagtaas ng tubig sa Cagayan at Pinacanauan River, sa walang tigil na malakas na pag-ulan, at bilang paghahanda sa anumang banta ng pagbaha.

𝗣𝗶𝗻𝗮𝗽𝗮𝘂𝗯𝗮𝘆𝗮 𝗻𝗮𝗺𝗮𝗻 𝗽𝗼 𝗻𝗮𝗺𝗶𝗻 𝘀𝗮 𝗽𝗮𝗺𝘂𝗻𝘂𝗮𝗻 𝗻𝗴 𝗺𝗴𝗮 𝗽𝗿𝗶𝗯𝗮𝗱𝗼𝗻𝗴 𝘀𝗲𝗸𝘁𝗼𝗿 𝗮𝗻𝗴 𝗱𝗲𝘀𝗶𝘀𝘆𝗼𝗻 𝗵𝗶𝗻𝗴𝗴𝗶𝗹 𝘀𝗮 𝗸𝗮𝗻𝘀𝗲𝗹𝗮𝘀𝘆𝗼𝗻 𝗻𝗴 𝘁𝗿𝗮𝗯𝗮𝗵𝗼 𝘀𝗮 𝗸𝗮𝗻𝗶𝗹𝗮𝗻𝗴 𝘁𝗮𝗻𝗴𝗴𝗮𝗽𝗮𝗻. Gayunpaman, dapat bigyang konsiderasyon ang kapakanan at kaligtasan ng mga empleyado.

25/11/2025

The National Bureau of Investigation- Cagayan Valley Regional Office (NBI-CAVRO) joins the observance of the 18-Day Campaign to End Violence Against Women with its recurring theme, “𝗨𝗡𝗶𝗧𝗘𝗱 𝗳𝗼𝗿 𝗮 𝗩𝗔𝗪-𝗳𝗿𝗲𝗲 𝗣𝗵𝗶𝗹𝗶𝗽𝗽𝗶𝗻𝗲𝘀,” from November 25 to December 12, 2025.

The National Bureau of Investigation (NBI) joins the observance of the 18-Day Campaign to End Violence Against Women with its recurring theme, “𝗨𝗡𝗶𝗧𝗘𝗱 𝗳𝗼𝗿 𝗮 𝗩𝗔𝗪-𝗳𝗿𝗲𝗲 𝗣𝗵𝗶𝗹𝗶𝗽𝗽𝗶𝗻𝗲𝘀,” from November 25 to December 12, 2025.

12/11/2025

PUBLIC ADVISORY!

PASOK NA
NOVEMBER 13, 2025

After four (4) working days of suspension of work due to the NOVEMBER 7, 2025, SCHEDULED SYSTEM MAINTENANCE and the NOVEMBER 10-12, 2025, LGU TUGUEGARAO CITY DECLARATION because of Super Typhoon “UWAN,” which are circumstances beyond our control, please be informed that REGULAR WORK WILL RESUME TOMORROW, November 13, 2025 (Thursday).

We ask for the cooperation and understanding of all NBI Clearance applicants, as all affected applicants are expected to appear, and long queues are anticipated. Rest assured that our personnel will do their best to accommodate everyone efficiently and smoothly.

Thank you.

11/11/2025

Public Advisory!

The Local Government Unit (LGU) of Tuguegarao City has issued Executive Order No. 42, s. 2025, declaring the SUSPENSION OF WORK IN ALL GOVERNMENT OFFICES on November 12, 2025 (Wednesday) due to the effects of Super Typhoon “UWAN.”

We sincerely apologize for this unforeseen circumstance, which is beyond our control. Rest assured that all affected NBI Clearance applicants (Processing and Releasing) will be accommodated on the NEXT WORKING DAY once government operations resume.

We ask for everyone’s patience, understanding, and cooperation during this time. The safety and welfare of all are our highest priority.

Please stay safe, stay alert, and keep praying for the protection of our city and everyone affected by the effects of Super Typhoon “UWAN.” 🙏

Thank you.
NBI-CAVRO Clearance Section

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