Health Quality & Safety Commission Te Tāhū Hauora

09/04/2026

We’re excited to see you at the webinar later this month!

You'll hear from DJ Adams about ways consumers can make their voices heard in the health system.

When people know how to share their voices and make an impact, great things happen.

If you missed out on registering for the webinar, you can join the waitlist and be the first to know when a spot opens up 1eb7b953-4010-40c7-8eaa-27cb6a527f67@701cefdf-35f4-4444-8638-55f0e12ab1c4" rel="ugc" target="_blank">https://events.teams.microsoft.com/event/1eb7b953-4010-40c7-8eaa-27cb6a527f67@701cefdf-35f4-4444-8638-55f0e12ab1c4

See you on April 22!

25/03/2026

How can consumer, whānau and community engagement affect health care for rural communities?

Hear from Moira Lomas as she shares how Matakana and Mōtītī Islands changed the way they accessed health care and improved their community’s health outcomes through the Tāpiri Mai project.

Find out more info and register for the April 22 webinar: https://www.hqsc.govt.nz/events/putting-the-code-into-practice/

23/03/2026

Our health system is stronger when consumers, whānau and communities are involved.

Join our upcoming free webinar to understand how consumer and whānau engagement can support an improved health system in New Zealand.

You’ll gain:
✔ An introduction to consumer and whānau engagement
✔ Practical insights for strengthening engagement
✔ Examples of community-led approaches in action
✔ Tools to support more responsive services

Please share with your networks!

➡️ Save your spot: https://www.hqsc.govt.nz/events/putting-the-code-into-practice/

04/03/2026

We’re refreshing our website to make it easier for you to find the information you need – and we’d love your help.

Your feedback will directly shape improvements to the website structure and navigation.

How to get involved:
• Take our tree test (5 mins)
• Complete a key-task survey (5 mins)
• Do a one-to-one interview

Find out more on our website: https://www.hqsc.govt.nz/about-us/improvements-to-our-website/

25/02/2026

📢 Join us for a free webinar this April!

We’ll provide a practical introduction to the Code of expectations for health entities’ engagement with consumers and whānau, unpacking:
➡️ what the Code is
➡️ why it matters for our health system
➡️ who it applies to
➡️ what good practice and engagement looks like.

If you're interested in strengthening consumer and whānau engagement in health, whether you know the Code well or are just getting to know it - we’d love you to join us!

There will be limited spaces so save the date to your calendar and stay tuned for more information.

11/02/2026

📢 Consumer opportunities available!

Are you interested in influencing the direction and delivery of our health system?

We support consumers, whānau and communities across the country to connect with agencies and groups in the health sector to share their voice and experience.

It's a valuable way to make sure patients and their families are involved in decision-making about our health system.

These consumer opportunities are currently available:

🔵EOI: Join the 'Path of making things right: Te ara whakatika' project.
🔵EOI: Take part in research on the role of lived experience partners in mental health.
🔵 EOI: Join the New Zealand Hip fracture registry.

➡️ Read more about these opportunities and apply: https://www.hqsc.govt.nz/consumer-hub/consumer-health-forum-aotearoa/consumer-opportunities/

07/01/2026

Not everyone who leaves hospital after a major trauma - such as brain, chest or spinal cord injuries, or amputations - receives the support they need to recover well.

This is especially true for Māori and Pacific peoples, who face more barriers to accessing rehabilitation and recovery services.

We’re looking for patients and whānau to take part in a new project – The path of making things right: Te ara whakatika.

It’s led by the Trauma National Clinical Network, in partnership with Health New Zealand | Te Whatu Ora, ACC and Health Quality & Safety Commission Te Tāhū Hauora.

We’re working with trauma services, rehabilitation providers, kaupapa Māori services, patients (tūroro), and whānau to co-design better support after injury.

As a patient or whānau member, your experience matters. Your voice will help make care more respectful, accessible and effective for others.

Applications close on 10 February 2026.

Visit our website to find out more: https://www.hqsc.govt.nz/consumer-hub/consumer-health-forum-aotearoa/consumer-opportunities/

19/11/2025

Pressure injuries (also known as pressure sores or bed sores) are serious but often preventable. They can have a major impact on a person’s health, quality of life and whānau or aiga wellbeing.

This year’s Worldwide STOP Pressure Injury Prevention Day (20 November) coincides with the start of a project being led by the Commission on community-acquired pressure injuries.

Māori and Pacific peoples aged 55 and over who are living and cared for at home are more at risk due to long-term health conditions, reduced mobility and barriers in access to timely care and support.

Our quality improvement project will focus on Māori and Pacific peoples living at home in Counties Manukau, Auckland, and use a co-design approach, working in partnership with consumers, whānau, aiga, carers, and healthcare workers to identify what’s not working and to design practical solutions together.

Visit our website to find out more: https://www.hqsc.govt.nz/our-work/improved-service-delivery/community-acquired-pressure-injuries/

New Zealand Wound Care Society

16/11/2025

Do you know the signs of sepsis in tamariki?

😷An existing infection
🤒High/low temperature
🥛Dehydration – fewer wet nappies or toilet trips, drinking less fluid
😴Lethargic/drowsy
😫They’re just not themselves – crying or irritable
❗A rash that doesn’t disappear with pressure or mottled skin
💗A parent’s instinct that something is wrong

Today is Aotearoa Patient Safety Day and we are focussed on the life threatening condition of sepsis in children.

Early recognition of these symptoms, and prompt treatment, are the best response.

Sepsis moves fast. Be faster.

Find out more about the day and check out the resources on paediatric sepsis: hqsc.govt.nz/APSD2025

12/11/2025

‘Sepsis moves fast. Be faster’.

On 17 November we mark Aotearoa Patient Safety Day. This year the focus is on paediatric sepsis.

Sepsis happens when your body’s response to infection injures its own tissues and organs.

It develops quickly in tamariki. That’s why it’s vital to move fast to test, diagnose, and treat sepsis.

Early intervention saves lives.

Find out more about the day: hqsc.govt.nz/APSD2025

04/11/2025

Whether you're a patient or a healthcare professional, we all have the power to help improve the safe use of medicines.

Be a and report suspected side effects to Medsafe/CARM here 👉 pophealth.my.site.com/carmreportnz.

29/10/2025

We can’t wait to see you tomorrow at Ō Mātou Reo: Our Voices 2025 at Tākina in Wellington!

To find out all you need to know for the day, including how to get there, the full programme and speaker bios, check out the event page: https://www.hqsc.govt.nz/events/welcome-to-o-matou-reo-our-voices-2025/

See you tomorrow!

All the information you need to enjoy the day.