01/06/2026
We just had to share this beautiful feedback and take a moment to recognise our amazing Social Worker, Banele 🩵
Thank you for your incredible compassion, your partnership, and the heartfelt words you shared. The way you advocate for your whānau with such dignity and aroha is truly inspiring. 🩵✨
This week we received the most beautiful feedback from Banele from ACROSS Social Services 🩵
We have been supporting Banele and his clients for a while now, and this email definitely gave us goose bumps. Thank you for sharing your heartfelt thanks, Banele. We are incredibly grateful for the kind words from both yourself and your client.
Read below 👇
“Kia Ora Butterfly Compassion Community!! 😊
I hope you are all doing well!!
I wanted to send a huge, deeply heartfelt thank-you on behalf of the whānau! I honestly cannot overstate the impact your generosity has had on this family.
The package provided was absolutely incredible filled with beautiful linen, warm blankets, clothing, shoes, towels, and so many thoughtful essentials that truly made this whānau feel seen, cared for, and valued during an incredibly difficult season! The quality, care, and intentionality behind everything were so evident!
When I spoke with Nan after the package arrived, she became incredibly emotional, tears streaming down her face, describing how overwhelmed she felt by the kindness shown to her whānau! She shared how much dignity and relief this support brought them and how they simply could not believe the amount of care that had gone into preparing everything. For a family experiencing significant hardship, this was not “just a package” it was a tangible expression of compassion, hope, and community!
As someone who works closely alongside vulnerable whānau, I see firsthand the realities many families are navigating right now cold homes, financial stress, limited resources, and the emotional exhaustion that comes with trying to survive difficult circumstances. What your organisation provides goes far beyond material support! You restore dignity. You create hope. You remind people that they matter and that they are not alone.
The impact of practical support like this cannot be underestimated. Warm bedding, suitable clothing, towels, and household essentials directly contribute to wellbeing, health, stability, and emotional safety for whānau. In many cases, support such as this helps relieve immense stress and allows families to focus their energy on healing, parenting, and simply getting through challenging times.
I also wanted to acknowledge the aroha and mana that are so clearly embedded in the way your community serves others. The package was not only generous it felt thoughtful, respectful, and deeply human. That makes an enormous difference for families who may already feel whakamā about needing support.
Please know that the work you are doing is genuinely changing lives within our communities. The compassion your team and supporters show has ripple effects far beyond what can be measured. This whānau felt loved, uplifted, and genuinely cared for because of your kindness.
Thank you again for the incredible mahi you do every single day for whānau across our communities. You are making a real and meaningful difference, and it has been such a privilege to witness the impact of your generosity firsthand!
With immense gratitude and appreciation from myself and most importantly the whānau! 😊”
