Get our latest information by downloading the free Antenno app or signing up for our emails:
https://confirmsubscription.com/h/j/95392AA935B48F35 Masterton District Council Community Guidelines
Masterton District Council is active across several major social media platforms. We encourage interaction with our pages but reserve the right to remove posts or comments that breach our community guidel
ines or the platforms’ terms and conditions (see below). To ensure our social media platforms are used appropriately, we ask that people follow our community guidelines:
> Be respectful. Please be courteous and do not make comments that contain offensive, profane, defamatory, or threatening language or which are otherwise inappropriate in a public forum. These comments will be removed in accordance with the Harmful Digital Communications Act.
> Stay on topic. Please keep comments relevant to the topic or theme of the post. If you disagree with our view on something, that’s fine – but if you decide to make that point every time we post, your comments will be considered spam and will be hidden, and you may be banned from the page.
> Protect your own and others’ privacy. Don’t post comments containing personal, identifying, or confidential information such as account details or other personal information including address, telephone number, email, passwords, etc.
> Electioneering. Electioneering is strictly prohibited from any of our social media platforms. Any post - positive or negative - made by any individual relating in any way to their own or someone else's nomination, intention to run for Council or election campaign, will be removed immediately. Masterton District Council reserves the right to:
> determine what constitutes inappropriate content
> edit or entirely remove inappropriate content
> ban users from its social media communities. We may delete posts that contain:
> language or content that is harmful, defamatory, racist, sexist or discriminatory, insulting or offensive
> confidential information (including contact details and personal or health information)
> misinformation, disinformation or spam
> commercial activity, including advertising
> unapproved use of Masterton District Council’s brand
> off-topic comments or information irrelevant to the thread of conversation
> nudity, po*******hy or child abuse
> violence
> content that is illegal, gives instructions for illegal activity or advocates illegal activity. When active on our social media pages, you are expected to also comply with the terms of service for each platform:
LinkedIn User Agreement: https://www.linkedin.com/legal/user-agreement
LinkedIn Community Policies: https://www.linkedin.com/legal/professional-community-policies
YouTube Terms of Service: https://www.youtube.com/static?template=terms
Instagram Terms of Use: https://help.instagram.com/581066165581870
Facebook Terms and Policies: https://www.facebook.com/policies_center
*Monitoring*
Our social media accounts are monitored between 9am and 5pm on business days, and periodically in the evenings and on weekends and public holidays. We try to reply to questions within 24 business hours.
*Political neutrality*
Masterton District Council is politically neutral. We do not advocate for a particular political party and our social media channels will not be used to promote any party’s political messages or other content. We reserve the right to remove any comments that may compromise our obligation to maintain political neutrality.
*Endorsement*
Masterton District Council does not implicitly or explicitly endorse any individual or organisation by creating a social media connection, regardless of the terms used by social media providers. We may maintain social media connections with individuals and organisations that are critical and/or have opposing views. We do not hold any responsibility for the content of such profiles. We do not necessarily endorse a particular person or organisation when we follow, share, or ‘like’ content from them.
*Disclaimer*
The content of our social media channels is intended for informational purposes only. We will not accept any liability for loss or damage suffered by any person or body due to information provided on this site or linked sites. The information on our social media channels is provided on the basis that anyone accessing it takes responsibility for assessing the relevance and accuracy of its content.
*Contact us*
If you find content on one of our official pages which you feel breaches these guidelines, please let us know by emailing [email protected]