FR: www.facebook.com/CanadaauCambodge/
General enquiries: [email protected]
Consular enquiries: [email protected] FREQUENTLY ASKED QUESTIONS (FAQs)
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VISAS AND IMMIGRATION TO CANADA
Visas to Canada: The Embassy of Canada does not have a Visa and Immigration section. Please visit: https://www.canada.ca/en/services/immigration-citi
zenship.html or the Visa Application Centre in Phnom Penh: http://www.vfsglobal.ca/Canada/cambodia/ email [email protected]
Immigration to Canada or Permanent Resident card replacement: The Embassy of Canada does not have a Visa and Immigration section. For all information, please visit: https://www.canada.ca/en/services/immigration-citizenship.html
CONSULAR SERVICES FOR CANADIANS
Opening hours and appointments
The Consular section opening hours for notarial, citizenship, passport services and consular assistance are Tuesday to Thursday from 13:00 to 15:00, by appointment only. Please use this link: https://cts-ca.anzus.solutions/infoschedule?customer=embassyca&wf=appointments&action=schedule&locationId=PNPEN. Only appointments made through the electronic system will be honoured. Emergencies
In case of emergency, please contact the Embassy during normal business hours or the Emergency Operations Centre at: [email protected] https://travel.gc.ca/assistance/emergency-assistance.
+1 613 996 8885 (call collect where available)
Canadian Passports and Citizenship
The Consular section offers limited passport services (fee payment, certified copies of original documents, application form verification). Completed applications are sent to the Embassy of Canada in Bangkok, Thailand for processing. You may pick up your new passport at the Embassy in Phnom Penh. You can find out how to apply for a Canadian passport, check processing times for passport applications, find service locations, learn about new requirements, and see what to do if your passport is lost, stolen or damaged by visiting https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports.html . If you are a Canadian citizen who was born outside Canada, you might want to apply for a citizenship certificate. Information about how to apply, processing time, application forms and guidance can be found here: https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-citizenship.html. The mailing address of the Embassy of Canada in Bangkok, Thailand is:
Consular section
Embassy of Canada
15th Floor, Abdulrahim Place
990 Rama IV Road
Bangrak, Bangkok 10500
Thailand
Notarial services
The Consular section may perform the following services:
• Certify true copies of a Canadian government document
• Witness a signature of a Canadian national
• Authenticate the signature and seal of a government official. Further information on this service can be found at http://www.international.gc.ca/world-monde/study_work_travel-etude_travail_voyage/authentication-authentification/index.aspx?lang=eng
• Administer an oath/affidavit/affirmation and marking exhibit
• Issue a statement in lieu of certificate of non-impediment to marriage
We aim to return your documents in three working days. VISITING OR MOVING TO CAMBODIA
Visas for Cambodia: Please check with: www.embassyofcambodiadc.org/contact-us. Registration of Canadians visiting/living in Cambodia: Please look at the travel advice for Cambodia at www.travel.gc.ca and register online at https://travel.gc.ca/travelling/registration so that we may to notify you in case of an emergency abroad or a personal emergency at home. This service also enables you to receive important information before or during a natural disaster or civil unrest. OTHER FREQUENT INQUIRIES
Police Certificate/Criminal records
For a criminal record check during your time in Canada, please contact the Royal Canadian Mounted Police at http://www.rcmp-grc.gc.ca/, or your local/provincial police where you resided. Services in Canada
You can find information about social insurance, pensions, and other benefits by visiting http://www1.canada.ca/en/esdc/service-canada.html. For driver’s licenses, birth certificates, and provincial health insurance information, please contact your province of residence. Mail delivery
Due to liability issues, the Embassy is not in a position to accept any mail on behalf of Canadian citizens. We understand that reputable hotels can accept documents pending customers’ arrival, or please check with a courier company to see if you can collect mail at their office. STATUTORY HOLIDAYS 2026
The Embassy of Canada will be closed on the following dates:
Thursday, January 1 - New Year
Friday, April 3 - Good Friday
Monday, April 6 - Easter Monday
Tuesday, April 14 - Khmer New Year
Wednesday, April 15 - Khmer New Year
Tuesday, July 1 - Canada Day
Monday, October 12 - Pchum Ben
Tuesday, October 13 - Pchum Ben (in lieu of Saturday)
Monday, November 23 - Water Festival
Tuesday, November 24 - Water Festival
Friday, December 25 - Christmas Day
Monday, December 28 - Boxing Day (in lieu of Saturday)
