Our mission is to provide superior logistics solutions and other value-added services by leveraging technology, human capital, and our expansive network. We are committed to honouring our universal service and social obligations while offering an exceptional customer experience. We are guided by values that help to ensure sustainable growth, accountability and customer satisfaction. These include:
> Customer-focused – We strive to surpass the expectations of our clients
> Reliability – We guarantee delivery through the use of competent and trusted staff ( add in training and development)
> Efficiency – Leveraging technological advancements to improve service delivery
> Integrity – We operate in a manner that demonstrates trust, honesty, consistency and professionalism
> Quality – We take pride in providing high-value products and services to ensure customer satisfaction
> Teamwork – We are committed to a single vision
As a 349-year-old institution with a strong legacy, Jamaica Post continues to modernize its operations and expand its range of services to satisfy the demands of the logistics industry. We are committed to meeting the needs of our valued customers and exceeding their expectations. Jamaica Post offers premium local and international expedited mail services which include Zip Mail, Fast Track, EMS, and Klick 'N' Ship Express a shipping solution for online shoppers, business solutions and Advertising Mail. We also offer the sale of Philatelic and souvenir items, postage stamps, private letterbox subscriptions, bill payment services and more. Visit www.jamaicapost.gov.jm or email [email protected] for more information about our services.
