Financial Services and Pensions Ombudsman - FSPO

12/10/2026

Did you know the Financial Services and Pensions Ombudsman is part of the Ombudsman Association (OA) which has 33 Ombudsman members across the UK, Ireland, the British Crown Dependencies, and the British Overseas Territories.
See which of its members may be able to help with your situation. Make sure to select the location to narrow your search.

www.ombudsmanassociation.org/find-ombudsman

11/10/2026

An tseachtain seo, cheiliúramar obair na n-oifigí Ombudsman—an pobal a chosaint, cuntasacht a neartú, agus seirbhísí níos fearr a bhrú chun cinn.

Cad is Ombudsman ann?

Amharc ar ár ngearrfhíseán chun a fháil amach cén tOmbudsman lenar cheart duit teagmháil a dhéanamh má tá gearán agat.

www.fspo.ie/events/ombudsday/default.asp?lang=ga

11/10/2026

When Matt's car broke down on the motorway late at night, his insurance company's breakdown assistance didn't help him. The insurance company then denied his claim to cover the private towing service he was forced to use.

Read the full case study and other case studies in our 2025 Overview of Complaints.

fspo.ie/documents/Overview-of-Complaints-2025.pdf =53

www.fspo.ie/events/ombudsday

10/10/2026

Tá seacht nOifig Ombudsman ann in Éirinn. An bhfuil gach ceann ar eolas agat? Amharc ar ár ngearrfhíseán chun a fhoghlaim cé na hOifigí atá ann agus conas is féidir leo cabhrú leat.

10/10/2026

Joe believed he had found a legitimate currency trading website but ended up falling victim to a scam and lost nearly €40,000.

Read the full case study and other case studies in our 2025 Overview of Complaints.

fspo.ie/documents/Overview-of-Complaints-2025.pdf =59

www.fspo.ie/events/ombudsday

09/10/2026

Ba é an 8 Deireadh Fómhair Lá na nOmbudsman, tráth a cheiliúramar obair na n-oifigí Ombudsman—an pobal a chosaint, cuntasacht a neartú, agus seirbhísí níos fearr a bhrú chun cinn.

Amharc ar ár ngearrfhíseán chun a fháil amach cén tOmbudsman ba cheart duit a úsáid má tá gearán agat.

09/10/2026

October 8 was Ombuds Day, where we celebrated Ombudsman offices—protecting the public, strengthening accountability and driving better services.

Watch our short video to find out which Ombudsman you should use if you have a complaint.

08/10/2026

Sinéad suffered a life changing illness and tried to claim mortgage protection on her insurance policy. Feeling like nobody was taking her claim seriously, Sinéad turned to the FSPO to make a complaint.

Know where you can turn to if you have a problem you can't resolve.

Read the full case study and other case studies in our 2025 Overview of Complaints.

fspo.ie/documents/Overview-of-Complaints-2025.pdf =43

08/10/2026

Have you ever had a problem you couldn't resolve? That's where an Ombudsman comes in. This year, to celebrate OmbudsDay, we've come together with 5 of the Ombudsmen in Ireland to tell you what each Ombudsman does to make sure people are heard and treated fairly.

06/10/2026

Congratulations Alan Casey! We hope your trip to Brussels is both engaging and inspirational in equal measure! We're delighted to be able to support this valuable citizenship and democracy initiative.

Congratulations to our week 3 winner:

Alan Casey - Cic Summerhill Co. Sligo

Prize Sponsored By:
Financial Services and Pensions Ombudsman - FSPO

www.graduate.ie
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The Graduate.ie programme is sponsored by:
European Parliament
Tipperary County Council
Southern Regional Assembly
Leitrim County Council
Mayo County Council
Louth County Council
Fingal County Council
Health and Safety Authority
Roscommon County Council
Department of Climate, Energy and the Environment
Northern & Western Regional Assembly
Communicating Europe
Cavan County Council
Eastern and Midland Regional Assembly
Department of Public Expenditure Infrastructure Public Service Reform and Digitalisation
Fáilte Ireland
Financial Services and Pensions Ombudsman - FSPO
CCPC