The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust The Royal Wolverhampton is one of the largest acute and community providers in the West Midlands

This Volunteers Week, (1-7 June) we're shining a light on our fabulous Volunteers! 🎉Here's Keith and Anna Chamberlain, V...
02/06/2026

This Volunteers Week, (1-7 June) we're shining a light on our fabulous Volunteers! 🎉

Here's Keith and Anna Chamberlain, Volunteers at Fairoak Ward, Cannock Chase Hospital.

Upon retirement, they were looking for something interesting to do in their spare time. Having volunteered for the Trust for just over three years, they had no idea how much pleasure it would give them, to help people in their time of need, and support ward staff.

Some of their tasks include ordering meals, preparing trays and utensils for mealtimes, and clearing up afterwards. They keep linen trollies supplied, serve drinks, replenish stocks, interact with patients, and clear dirty linen. Staff and patients have labelled them the “ward entertainment”.

They said: “We hope we help to put patients at ease in their time of need and give them a laugh if nothing else. Volunteering helps keep us fit and active. It makes us feel good and is extremely rewarding for the soul.

“It gives us more purpose and we’re so glad to be in a position where we can help others.”

Thank you Keith and Anna 👏⭐

A patient experience pioneer who heads up a team across two Black Country NHS Trusts is among ten new Deputy Lieutenants...
02/06/2026

A patient experience pioneer who heads up a team across two Black Country NHS Trusts is among ten new Deputy Lieutenants for the West Midlands announced today.

Garry Perry, Associate Director for Patient Experience at Walsall Healthcare and The Royal Wolverhampton NHS Trusts said he was “beyond proud” to have been appointed to the role which recognises those who have made a significant contribution to their local communities, national life, or both.

Read more here: https://ow.ly/GB3e50Z6Hz7

Our Long Service Awards event is about to begin! 🎉A wonderful opportunity to celebrate the commitment and dedication of ...
02/06/2026

Our Long Service Awards event is about to begin! 🎉

A wonderful opportunity to celebrate the commitment and dedication of our hardworking staff. 👏

Follow on our stories for more throughout the afternoon.

🎉We’re proud to celebrate National Volunteers Week!🎉A special Volunteers Week card will be available at the Beat, in the...
01/06/2026

🎉We’re proud to celebrate National Volunteers Week!🎉

A special Volunteers Week card will be available at the Beat, in the Heath and Lung Centre, New Cross Hospital this week (1-5 June), where staff, visitors and patients are invited to share messages of thanks for the volunteers who support and make a difference every day.

Andrew Rice, Head of Patient Voice, said: “Our volunteers are at the heart of so much that we do. Thank you for your commitment, kindness and support. We look forward to reading all of the messages.”

Join us as we celebrate Dietitians Week, recognising our dietetic colleagues and the impact they have every day. Our die...
01/06/2026

Join us as we celebrate Dietitians Week, recognising our dietetic colleagues and the
impact they have every day.

Our dietetic team of dietitians, support workers and students are highly skilled
professionals, but what truly defines them is how much they care.

The theme for Dietitians Week 2026 is more than just a job, reflecting a career that is a
true vocation - grounded in empathy, science and service.

Thank you for all you do to support our patients.

Congratulations to our Dermatology Clinical Nurse Specialist Team who won the Team of the Year Award at The Black Countr...
29/05/2026

Congratulations to our Dermatology Clinical Nurse Specialist Team who won the Team of the Year Award at The Black Country ICB Cancer Awards.

The awards celebrate individuals and teams across health, local authority and voluntary sector organisations who are helping to improve cancer outcomes for people.

And that’s a wrap! 👏 A huge thank‑you to the incredible team at Alfred Squire for giving us such a valuable insight into...
28/05/2026

And that’s a wrap! 👏 A huge thank‑you to the incredible team at Alfred Squire for giving us such a valuable insight into the service. It’s been clear throughout the day just how much dedication, passion, and pride every member of the team brings to delivering excellent patient care.

Seeing behind the scenes has highlighted the importance of every role and how strong teamwork truly shapes a positive patient experience.

Thank you for your hard work and commitment! 👏🏆

Maxine Rickhuss, Primary Care Network Service Delivery Manager, said: “The team here at Alfred Squire is very experience...
28/05/2026

Maxine Rickhuss, Primary Care Network Service Delivery Manager, said: “The team here at Alfred Squire is very experienced and work exceptionally hard. Each person is passionate about providing an excellent service for patients.

"Nothing is too much trouble and patients are at the heart of everything we do.” 🩵

For our last stop of the day, we have popped in to see Dr Stoves, GP and Practice Director. Here's what he told us: "I h...
28/05/2026

For our last stop of the day, we have popped in to see Dr Stoves, GP and Practice Director.

Here's what he told us: "I have worked at Alfred Squire Road Surgery, a practice of 8,300 patients, for over 30 years. Wednesfield is a close-knit community which takes pride in their ‘village’ and their surgery.

“I have been lucky to have worked with excellent colleagues and the team ethic that attracted me to the practice 30 years ago remains strong.

“I still enjoy the clinical aspect of primary care, involving a minimum of 30 face-to-face appointments per day.

“The days are never dull or repetitive and you can never anticipate what challenges you are going to face.

“The cornerstone of general practice is continuity of care, much valued by patients and clinicians alike.”

Thanks for sharing Dr Stoves!

We’re now moving on to meet the Primary Care Network Call Hub – this team takes all phone calls within the Primary Care ...
28/05/2026

We’re now moving on to meet the Primary Care Network Call Hub – this team takes all phone calls within the Primary Care Network. This includes anything from general queries, assisting patients with the triage form or booking appointments with the Nurses📞

Lisa Burke, Call Hub Manager said: “We are often the first point of contact for many patients and it’s rewarding to assist people as best as we can in order to meet their needs. The whole team is very dedicated.

“Patients are encouraged to use the online triage form if they are able to do so – this ensures the lines are free for vulnerable patients, elderly patients who may not be able to complete the triage form, or those with language barriers.”

The team keep appointments running smoothly. Thanks team!🏆

Address

New Cross Hospital, Heath Town
Wolverhampton
WV100QP

Telephone

+441902307999

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