Cottsway

07/09/2026

Your feedback helps us improve. Every quarter, independent research company Acuity surveys a random selection of customers to gather their views on our services.

A big thank you to everyone who shared their feedback recently. You can read our latest Tenant Satisfaction Measures results at: https://orlo.uk/A4AEk

02/09/2026

It's starting to feel a bit chillier outside today! We know we're only just in September, but now is a good time to test your heat is working properly.
➡️ Check your boiler is starting up and your radiators start to heat
➡️ Look out for any error codes
📢 Contact us if you spot any issues.

Request a repair online: https://orlo.uk/3MSf7

Or you can call: 01993 890000

28/08/2026

Please note that our offices will be closed on Monday 31 August.

We hope you have a great Bank Holiday weekend. For emergency repairs or urgent issues during this time, please call our out-of-hours service on 01993 890000.

We will reopen as normal on Tuesday 1 September.

27/08/2026

We're hiring: Service Charge Assistant

Looking for your next opportunity? Join our Service Charge team and help deliver a great service to our tenants, leaseholders and shared owners.

We're looking for someone who is:
✅ Organised and detail-oriented
✅ Customer focused with great communication skills
✅ Experienced in service charges

Full training provided and a supportive team environment.

Find out more and apply now: https://orlo.uk/j6m9I

25/08/2026

Lost confidence after a change at work?

If you live in one of our homes, you could access six months of free coaching and mentoring.

✅ One-to-one support
✅ CV and skills advice
✅ Financial guidance

Find out more: https://orlo.uk/b42Md

07/08/2026

We've appointed two new Board Members. Welcome to Matt Hamilton and Mike Grist who have joined us as part of our ongoing strategic Board succession plan. Both Matt and Mike grew up in social housing, so what we do means a lot to them, and they bring with them a wealth of knowledge and expertise.

Matt has been recruited for his customer-focused experience, as part of our succession planning for our Customer Committee Chair, and Mike has been recruited for his development and placemaking experience.

You can find out more about them and our other Board Members on our website: https://orlo.uk/R7bzv

03/08/2026

FREE drone football camps for Cottsway children and teens over the next couple of weeks!

Oxford Innovative Education is bringing drone football to Charlbury Memorial Hall this August and, thanks to grant funding, if you live in a Cottsway home and your child is 8-16, you could get a free place worth £300!

💙 Inclusive and SEND-friendly
🚀 Learn new skills
🤝 Work as a team
🎮 Fly drones in a safe indoor arena

No experience needed.

To register your interest, please send your name, address, child's age and contact details to our Communities team: [email protected] or call 01993 890000.

Thank you to Travis Perkins Managed Services, who provide the supplies for our repairs and maintenance team, for their grant funding, which has helped make these free places possible.

03/08/2026

Are you looking for your first job, returning to work, or facing a change in your work situation?

Perhaps you're unsure about training opportunities or need help applying for benefits such as Universal Credit for the first time.

Support is available.

If you're aged 18 or over and live in one of our homes, you can access up to 18 hours of free coaching and mentoring to help you build confidence, develop your skills and plan your next steps.

👉 Find out more and apply at: https://orlo.uk/34QAI

03/08/2026

Applications for this work experience opportunity close this week!

If you know someone aged 16-18, living in a Cottsway home who may like to apply, then find out more at: www.cottsway.co.uk/growingambitions

Know a 16 to 18-year-old interested in law or business?

We have two FREE places on Blake Morgan LLP’s Growing Ambitions programme available for young people living in a Cottsway home.

The work experience takes place in Oxford from 17 to 21 August, with an icebreaker session on 13 August. We can also help with travel costs.

Participants will learn about careers in law and business, develop new skills, build confidence and meet professionals. Applications close soon - don’t miss out!

FInd out more and register NOW at: https://orlo.uk/FJBsO