08/06/2026
Walsall Council is committed to delivering high-quality services to our residents. Our Customer Experience Centre plays a vital role as the first point of contact for a wide range of council services.
We are recruiting to a Customer Service Advisor position within our Customer Experience Centre.
This is a frontline customer service role where you will support residents by providing advice, guidance, and signposting via multiple access channels. You will act as a first point of contact for housing-related enquiries, resolving issues wherever possible and delivering a professional, efficient, and consistent customer-focused service.
To find out more, and to apply, visit: https://ejti.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/WMBC/jobs/preview/1355