18/05/2026
A Heartfelt Message to NABD Members and Supporters
The past few months have tested the NABD in ways we never expected. Many of you will have noticed delays in replies and moderation, and I want to speak to you openly about why this has happened, and why your patience means more to us now than ever.
Last year, our website, shop, and membership system began to fail in ways we simply couldn’t patch up anymore. What started as small glitches quickly grew into serious technical problems, and a forensic review confirmed what we feared: the systems we relied on were no longer fit for purpose.
We rolled up our sleeves and got to work. A professional IT company rebuilt the entire website from the ground up, while we created all-new content and researched a safer, more modern membership system.
The new website is now live, and the new membership portal is already proving easier, clearer, and far more welcoming for new and existing members alike.
But behind the scenes, the truth is this: the old system left us with a backlog stretching back to July 2025. We are now painstakingly transferring every member, one by one, to ensure accuracy and security. It’s slow, but it’s necessary, and it’s being done with care.
Then came another blow. After more than 20 years of support, our landlord has had no choice but to sell the building that houses our HQ. The place that has been the heart of the NABD for two decades is now under threat, and this has added a heavy emotional and practical weight to everything we’re already dealing with.
All of this has happened while several committee members, people who have given years of their lives to this charity, are facing serious health issues, surgeries, and long periods of treatment. And yet, even from hospital beds and recovery rooms, they are still doing what they can.
I want to remind everyone that we are all unpaid volunteers. We give every spare hour we have because we believe in what the NABD stands for: independence, dignity, and the freedom to ride.
So please know this: nobody is being ignored, and nobody is being forgotten. We are simply stretched to our limits while trying to protect the very foundations of the organisation.
To help reduce delays in the NABD Facebook Group, Andy Arnott has kindly stepped in to support moderation.
If you’re waiting for information, there’s a good chance it’s already on the new website, checking there first can help us keep moving forward.
Thank you for your patience, your understanding, and your belief in what we do. Your support is the reason the NABD has survived every challenge thrown at it for 35 years, and it’s the reason we’ll get through this one too.
Rick Hulse
NABD Chairman