CnES Consumer & Environmental Services

CnES Consumer & Environmental Services Consumer & Environmental Services at Comhairle nan Eilean Siar

Consumer and Environmental Services includes Environmental Health, Trading Standards and Animal Welfare. The team deal with a wide range of regulatory and advisory functions under the broad headings of Licensing and Registration, Environmental Health, Animal Health and Welfare, and Trading Standards and Advice.

Latest update from Scottish Water at 19:25, Tuesday 8 SeptemberFull details in comments section below ⬇️
08/09/2026

Latest update from Scottish Water at 19:25, Tuesday 8 September

Full details in comments section below ⬇️

Latest update (1800) from Scottish Water regarding the interruption to water supply in the West side of Lewis, HS2More i...
08/09/2026

Latest update (1800) from Scottish Water regarding the interruption to water supply in the West side of Lewis, HS2

More information in the comments section below ⬇️

Scottish Water issued a further update at 16:00 for customers in HS2 areas on the West side of the Isle of Lewis, who ma...
08/09/2026

Scottish Water issued a further update at 16:00 for customers in HS2 areas on the West side of the Isle of Lewis, who may experience an interruption to their water supply this afternoon

More information in the link in the comments section below ⬇️

For anyone in the West Side of Lewis who doesn't have water, please see the information from Scottish Water in their pos...
08/09/2026

For anyone in the West Side of Lewis who doesn't have water, please see the information from Scottish Water in their post.

Posted: Tuesday 8th September – 08:30hrs Next Update: Tuesday 8th September – 10:30hrs Customers in HS2 areas to the West side of the Isle of Lewis may experience an interruption to their water supply this morning. This is due to an issue which has been identified at the water treatment works in...

04/09/2026

⚠️Levels of Shellfish Toxin in Loch Roag: Miavaig are back to safe levels. ⚠️

The Comhairle's Environmental Health team has been notified that the raised levels of naturally occurring bivalve shellfish biotoxins at
Loch Roag: Miavaig have returned to safe levels.

The warnings against eating shellfish from this area has now been lifted.

Tesco is recalling Tesco Finest Caesar & Smoked Bacon Coleslaw, as some packs may contain Tesco Finest Four Cheese Potat...
04/09/2026

Tesco is recalling Tesco Finest Caesar & Smoked Bacon Coleslaw, as some packs may contain Tesco Finest Four Cheese Potato Salad. The incorrect product contains mustard which is not declared on the label.

Use by date of 04 September

Tesco recalls Tesco Finest Caesar & Smoked Bacon Coleslaw because of undeclared mustard.

Access the full alert: https://bit.ly/4cpAHm5

‼️ Product Recall ‼️Tesco recalls Tesco Finest Mozzarella Pearls & Pesto Orzo Salad (215g) because of possible contamina...
25/08/2026

‼️ Product Recall ‼️

Tesco recalls Tesco Finest Mozzarella Pearls & Pesto Orzo Salad (215g) because of possible contamination with E. coli (STEC).

Product use by: 25 August 2026, 26 August 2026, 27 August 2026

Symptoms caused by STEC organisms include severe diarrhoea with or without blood in the stool, abdominal pain, vomiting, dehydration and sometimes haemolytic uremic syndrome, (HUS), a serious condition that can lead to kidney failure and can be fatal.

More information about the recall in the comments section below ⬇️

🚨 SCAM SOCIAL MEDIA LISTINGS - CONSUMER ALERT 🚨CnES Trading Standards is warning islanders to be cautious of goods adver...
25/08/2026

🚨 SCAM SOCIAL MEDIA LISTINGS - CONSUMER ALERT 🚨

CnES Trading Standards is warning islanders to be cautious of goods advertised for sale on social media by potential scammers.

One of the most common scams reported locally involves the sale of "local" fire logs. Fraudsters often use attractive prices and limited availability to encourage quick purchases.

Before buying online, make sure you know who you are dealing with, particularly when an offer appears too good to be true.

✅ Check the seller's details carefully
✅ Research the seller before making a purchase
✅ Be wary of pressure to pay quickly
❌ Avoid making payments by bank transfer to someone you have never met

For information on protecting yourself from scams and how to report them, visit:

🔗 https://www.cne-siar.gov.uk/business/consumers-and-environment/trading-standards/scams

You may have seen recent news about an investigation into a Salmonella outbreak. This is linked to imported eggs used ma...
21/08/2026

You may have seen recent news about an investigation into a Salmonella outbreak. This is linked to imported eggs used mainly by food service businesses like restaurants and cafes, rather than eggs sold for home use.

If you're preparing eggs at home, our guidance has not changed. Eggs which are thoroughly cooked and handled hygienically remain safe to eat. If you handle eggs or egg packaging, wash and dry your hands thoroughly.

Some people are more vulnerable to Salmonella than others. This includes young children (under the age of 5), pregnant people, older adults (aged 65 years and over), and those with an underlying health condition (for example, cancer, diabetes, HIV, liver or kidney disease) or taking certain medications, such as immunosuppressants or proton pump inhibitors.

Thanks to improved safety controls in the UK egg industry, if you’re in one of these groups, you can safely eat raw or lightly cooked hen eggs, or foods containing them, if they carry the British Lion mark or are produced under the Laid in Britain assurance scheme.

When eating out, if you’re more vulnerable to Salmonella illness, make sure any eggs you eat are thoroughly cooked, as they may not be British Lion mark or Laid in Britain assured.

Find out more about Salmonella, including how to reduce the risk at home or when eating out in the link below ⬇️

🐾 Please Bag It and Bin It! 🐾Environmental Health has received reports of repeated dog fouling in the walled garden area...
20/08/2026

🐾 Please Bag It and Bin It! 🐾

Environmental Health has received reports of repeated dog fouling in the walled garden area at Goathill Crescent, Stornoway.

This area is regularly used by playgroup children and families. Dog fouling is not only unpleasant, but can also present a risk to public health, particularly for young children.

Dog owners have a legal responsibility to clean up after their pets. Failure to do so may result in enforcement action, including the issue of a Fixed Penalty Notice.

Please be considerate of residents and other users of this area by bagging and binning your dog's waste.

Thank you to the many responsible dog owners who already do the right thing and help keep our community clean and enjoyable for everyone.

Bag it. Bin it. Respect your community.

Address

Sandwick Road
Stornoway
HS12BW

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441851822694

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