South Essex Homes

South Essex Homes Welcome to the official South Essex Homes Facebook Page Please be aware this page is not manned 24/7.

Please contact the Freephone number on 0800 833 160 for all urgent and repair related enquiries, the Police on 101 to report crime and other concerns that do not require an emergency response and 999 when it’s an emergency. You can conveniently report non-urgent repairs through our website.

⏰ It's Testing Tuesday!It is recommended to test your fire alarm every month, as a working fire alarm can save lives.👉 T...
08/09/2026

⏰ It's Testing Tuesday!

It is recommended to test your fire alarm every month, as a working fire alarm can save lives.

👉 To test yours, all you need to do is hold down the test button on the detector until it sounds. The alarm should be loud and heard throughout the home.

⚠️If you live in one of our Sheltered Housing schemes, you can rest assured that your fire alarm system is tested on a weekly basis and you do not need to do this yourself.

If you have any concerns call us on 0800 833 160 or email [email protected] and our Fire Safety Manager will be happy to help

Have you recently had a change in your circumstances at home? A new baby? A partner has moved in or moved out? Or perhap...
02/09/2026

Have you recently had a change in your circumstances at home? A new baby? A partner has moved in or moved out? Or perhaps you’ve started using a new email address or phone number?

You will need to notify us of any change to your contact details or the people who live in your household so that we can keep our records updated and make sure that we are supporting all residents living in our homes appropriately.

👉You can do this by simply completing an online form on our website: https://southessexhomes.co.uk/update-your-details

👉OR sign up for our resident portal MySEH to check your details first!: https://southessexhomes.co.uk/

All complaints are registered, logged and investigated by our Corporate Complaints team, but do you know our timeframes ...
27/08/2026

All complaints are registered, logged and investigated by our Corporate Complaints team, but do you know our timeframes for responding to a complaint?

Find out this information and more on our dedicated complaints webpage here: https://southessexhomes.co.uk/complaints

26/08/2026

⚠️ Warning: Doorstep Scam Alert

We've been made aware of a report that an individual knocked on a resident's door claiming to be from the Council and asked for money to repair the road outside their home.

The individual did not provide identification, but the resident handed over cash.

Please remember:

✅ Always ask to see official identification
✅ Take time to check who someone is before letting them into your home
✅ If you're unsure, contact the organisation directly using a phone number you trust
✅ Never feel pressured to hand over money on the doorstep

Southend-on-Sea City Council will never ask residents to make payments on the doorstep for road repairs or council services.

Please share this message with friends, family, neighbours and anyone who may be vulnerable to this type of scam.

If you believe you have been targeted, contact Essex Police via 101, or 999 if a crime is in progress.

Essex Police

What a fantastic overview of the day! Thank you for the kind words Kursaal Confelicity - Lee Clark We were amazed by the...
25/08/2026

What a fantastic overview of the day! Thank you for the kind words Kursaal Confelicity - Lee Clark

We were amazed by the turnout at today's event, local residents did an amazing job after securing funding through the SEH Community Fund! 💚

We can't wait to see what's next 👀

In case you missed it, in the summer issue of Insight we covered the Neighbourhood and Community consumer standard, taki...
24/08/2026

In case you missed it, in the summer issue of Insight we covered the Neighbourhood and Community consumer standard, taking you through the requirements and what we are doing to meet them.

Topics include:

👉Anti-Social Behaviour
👉Domestic Abuse
👉Hate Incidents
👉Taking Action

You can find a digital copy of Insight on our website, go straight to page 20 for the latest performance updates! https://southessexhomes.co.uk/insight-summer-2026

In our latest issue of Insight we are pleased to announce the winners of our Building Safety Competition, sponsored by B...
19/08/2026

In our latest issue of Insight we are pleased to announce the winners of our Building Safety Competition, sponsored by Blake Fire & Security Systems 🔥

Congratulations to Lola, Marlo, and Zaeem for winning the poster competition with their strong and emotive creations. And congratulations to Lacey, who won the hazard spotting competition by correctly spotting EVERY hazard!

🌟 Find out more about how the winners were celebrated here: https://southessexhomes.co.uk/latest-news/building-safety-competition-winners-celebrated-2399

Behind some smiles, there’s silence. Behind some laughter, there’s fear. Domestic abuse isn’t always physicalHere’s what...
17/08/2026

Behind some smiles, there’s silence.
Behind some laughter, there’s fear.
Domestic abuse isn’t always physical

Here’s what it can look like:
➡️Gaslighting – Making someone doubt their memory
➡️Monitoring – obsessively checking phones or whereabouts
➡️Verbal abuse – constant criticism or humiliation
➡️Financial control – limiting access to money or work
➡️Threats – using fear to control decisions
➡️Two faces – kind in public, controlling in private

You never know what’s happening behind closed doors.

If you or someone you know needs help, reach out. You are not alone. Call the domestic abuse helpline Essex Compass on 0330 333 7 444 (8.00am to 8.00pm weekdays, 8.00am to 1.00pm weekends) for help and support or visit essexcompass.org.uk

At South Essex Homes we want you, our residents, to be able to give us feedback on our services so we can improve how we...
13/08/2026

At South Essex Homes we want you, our residents, to be able to give us feedback on our services so we can improve how we do things.

🏘️💭 We know that residents prefer to do this in a variety of ways so we offer a range of methods to tell us what you think, everyone should be able to find something that fits in with them and their lifestyle!

From Mystery Shopping, to filling out online surveys, find out more about how you can have your say here: https://southessexhomes.co.uk/have-your-say

13/08/2026

With temperatures peaking today, make sure you take sensible precautions to stay safe:

- keep hydrated
- avoid the sun during the hottest part of the day (11am-3pm)
- wear sunscreen, a hat and light clothes
- check in on older or vulnerable friends, relatives and neighbours

Address

Civic Centre, Victoria Avenue
Southend-on-Sea
SS26FY

Opening Hours

Monday 8:45am - 5pm
Tuesday 8:45am - 5pm
Wednesday 8:45am - 5pm
Thursday 8:45am - 5pm
Friday 8:45am - 5pm

Telephone

+44800833160

Website

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