Incommunities Housing Association

Incommunities Housing Association Housing Association

Working to provide great homes in great neighbourhoods, we manage more than 22,000 homes across Yorkshire and are proud to collaborate with our customers, communities, and local partners to achieve this. Get in touch:
Email: [email protected]
Resident enquiries: 0330 175 9540 8am- 6pm (emergency repairs service available 24/7)

Business enquiries: 01274 254000
Media enquiries: [email protected]

Have you had your say on your neighbourhood yet?We're out and about for the rest of the month, either knocking on doors ...
08/06/2026

Have you had your say on your neighbourhood yet?

We're out and about for the rest of the month, either knocking on doors or in community centres, libraries, sports centres and youth centres so you can chat to us.

To find out more and when we will be in your area have a look at our website:
https://www.incommunities.co.uk/neighbourhood-plans

Don't forget that every customer who completes the survey will be entered into a prize draw where they could win a £30 voucher. There's one voucher per neighbourhood area available to win 🤩

04/06/2026

We ask customers for feedback on our services 💬

Have a look at the below to see what customers said and what action we took.

Do you want to provide your feedback on our services?
Head to our website to find out how you can have your say. The link is at the top, right hand side of the page 👇
https://yourvoice.incommunities.co/you-said-we-listened

03/06/2026

Cath, our Customer Experience Committee Chair, talks about the importance of the Customer Experience Committee (CEC).

The CEC are the eyes and ears of our customers at the board level.

They meet regularly throughout the year to ensure customers are always the top priority. They review strategies, speak to customers and check in on how we're performing.

https://www.incommunities.co.uk/customer-experience-committee

03/06/2026

Fly Tipping Fact!

In 2025 we took 585 tonnes of waste to the tip.

That's like throwing away nearly 8,000 washing machines

To report fly tipping to us, head to our website:
https://www.incommunities.co.uk/fly-tipping

02/06/2026

The Bradford Hub is closed today!

It will reopen on Wednesday 3rd June.

If you need any support, please call us on 0330 175 9540

01/06/2026

Look out for us in your neighbourhood during June as we carry out the Estate Walkabouts 🥾

We'd love as many customers to join us on the walkabouts so that we can work together to improve where you live.

You can find out when the walkabout is happening in your area, on our website:

https://www.incommunities.co.uk/estate-walkabouts

Your safety at home is our top priority. 🏠 Please remain vigilant against scammers and fraudulent visitors. All Incommun...
29/05/2026

Your safety at home is our top priority. 🏠

Please remain vigilant against scammers and fraudulent visitors.

All Incommunities staff and authorised contractors carry official ID cards and will show them when visiting.

If you are unsure about someone at your door, you can verify their identity by calling us on 0330 175 9540.

28/05/2026

Meet Vanessa, who is a Customer Experience Committee Member.

The Customer Experience Committee (CEC) are the eyes and ears of our customers at the Board level.

They meet regularly throughout the year to ensure customers are always the top priority. They review strategies, speak to customers and check in on how we're performing.

https://www.incommunities.co.uk/customer-experience-committee

27/05/2026

We ask customers for feedback on our services 💬

Have a look at the below to see what customers said and what action we took.

Do you want to provide your feedback on our services? Head to our website to find out how you can have your say. The link is at the top, right hand side of the page 👇

Our phone lines are very busy right now, and we are working hard to speak to everyone as quickly as possible. ☎️ We are ...
27/05/2026

Our phone lines are very busy right now, and we are working hard to speak to everyone as quickly as possible. ☎️

We are sorry for any inconvenience caused.

Address

Incommunities Ltd, The Quays, Victoria Street, The Quays
Shipley
BD177BN

Opening Hours

Monday 8:45am - 4:30pm
Tuesday 8:45am - 4:30pm
Wednesday 8:45am - 4:30pm
Thursday 8:45am - 4:30pm
Friday 8:30am - 4:30pm

Website

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