Potter Heigham First Responders

Potter Heigham First Responders A community first responder is a volunteer who is trained by the ambulance service to attend emergency calls in the area where they live or work.

East of England Ambulance Service volunteers who are trained and deployed to life threatening 999 calls on behalf of the Ambulance service as the first link in the chain of survival. Their aim is to reach a potential life threatening emergency in the first vital minutes before the ambulance crew arrives on scene. Community first responders are sent by ambulance control to life-threatening emergenc

ies such as cardiac arrests. They live or work in area where a group is set up and can get to an incident in just a few minutes while an ambulance resource is on its way. Their role is to help stabilise the patient and, in doing so, keep the patient alive until the arrival of the more highly skilled ambulance crew, who are trained to undertake further life saving techniques. Who can become a CFR? Anyone can become a community first responder but you must:
•Be physically fit
•Aged between 18 - 70
•Agree to a criminal record bureau check
•Have a sympathetic, caring nature
•Agree to undertake training


Each community first responder scheme is always looking to increase their team members, so, if you have spare time and would like to get involved, we would like to hear from you. The East of England Ambulance Service NHS Trust serves a population of more than 5.8 million in the east of England covering an area of 19,000 km2. This region is made up of the counties of Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk. The Trust was established on July 1, 2006 and provides not only emergency care, but associated patient transport and other services, including community health. Community First Responders are activated by the East of England Ambulance Service to attend emergency calls at the same time that an ambulance resource is dispatched, and often arrive first because they're so close to a call. Volunteers are trained in the use of oxygen therapy and an automated external defibrillator (AED) which allows them to give life-saving care until the ambulance arrives. The ambulance service provides free training and assessment, and start-up equipment, but groups are self-funded.

13/05/2026

🧠 Faster stroke treatment thanks to video technology

As part of Stroke Awareness Month, East of England Ambulance Service NHS Trust is celebrating the impact of video‑link stroke diagnosis, which has already helped more than 5,000 patients receive faster assessment and treatment.

Using handheld devices, ambulance crews can connect suspected stroke patients with hospital stroke specialists before they arrive. This means some patients can bypass A&E altogether and go straight to specialist stroke care – reducing delays and improving outcomes.

Across the region, arrival‑to‑imaging times have fallen dramatically, with some hospitals achieving scans within minutes of arrival. Faster treatment is linked to reduced mortality, less disability, shorter hospital stays and better recovery.

This innovative approach is now live at 12 of 15 stroke centres in the East of England and has recently been recognised at the NHS Excellence Awards.

Full story in the comments.

🚑Warm welcome to Julie🚑Wishing Julie huge congratulations on qualifying as a Community First Responder along with 12 oth...
02/05/2026

🚑Warm welcome to Julie🚑

Wishing Julie huge congratulations on qualifying as a Community First Responder along with 12 other volunteers from other areas this week, and we would like you to join us in welcoming her to the team💚

Our Responders complete intense training over 6 days finished by asessments and exams to be able to attend life threatening calls on behalf of East of England Ambulance Service NHS Trust for the communities where they live and work.

We appreciate our wonderful volunteers and are so thankful for all they do💚

A little quote from Julie on completion of her qualification...
"I'm really looking forward to being part of the Potter Heigham & Coastal Villages team and supporting my local community - being able to be a reassuring face in emergencies."

09/04/2026

The team in ambulance control try to assist paramedics Sam and Sophie, who are deep in woodland struggling to locate a patient they’ve been told has had a fit while out on a walk.

28/03/2026
16/03/2026

Cases of invasive meningococcal disease have been confirmed in Kent. Sadly, 2 people are known to have died. It's important to know the signs of symptoms of meningitis and septicaemia. Get more info from NHS.
🔗 nhs.uk/conditions/meningitis

💐Happiest Mother's day wishes to our wonderful CFRs Shelley, Jen, Victoria & Sherry We know your children and grandchild...
15/03/2026

💐Happiest Mother's day wishes to our wonderful CFRs Shelley, Jen, Victoria & Sherry

We know your children and grandchildren are so proud of you and support you to do this role ❤️

You are such an inspiration and we wanted to take this moment to say thank you from the communities you respond for too, as we know you give up precious time with your loved ones to be there for the people in those communities when they need you most💚

Hope you all have a wonderful day 🌸

06/03/2026

As we head into the weekend, a little reminder that we’re here if you need us.
Please only call 999 in a life-threatening emergency.

📞 If it’s urgent but not life-threatening — or you’re unsure what to do — NHS 111 can quickly guide you to the right local service.
🚑 Remember: Visit A&E or call 999 only when someone is seriously ill, injured, or their life is at risk.

Wishing everyone a safe and enjoyable weekend!

And a big thank you to Jack for this great photo 📸

27/02/2026

We are so fortunate to be a part of such a wonderful charity 💚 have a look at all the fabulous work they do and the huge amount of positive initiatives they fund and support aswell as CFRs! Huge thank you for all you do East of England Ambulance Service Charity 🥰

18/02/2026

Another cold one yesterday, with a few snow flurries popping up across the region ❄️
Thanks again to Nick for capturing this wintry moment!

As we continue to wait for the brisk weather to pass, a gentle reminder to:
• Wrap up warm with layers and heat the room you use most to around 18°C 🧤
• Check in on elderly neighbours, friends, relatives, and anyone with long‑term health conditions who may feel the cold more deeply 💙
• Keep an eye on local updates if conditions change 🌬️

Stay safe and cosy, everyone!

🚑How to help us find You! 🆘🚑Make sure your homes name or number is clearly visible, especially at night. One of the most...
11/02/2026

🚑How to help us find You! 🆘

🚑Make sure your homes name or number is clearly visible, especially at night. One of the most helpful actions to take when waiting for an ambulance is to have someone meet the crew at the doorstep, if possible and safe to do so.

Why This Matters & How to Help:

* Locating You Quickly: To ensure the fastest response, especially in dark or confusing locations.
If possible, someone should wait at the door or at the end of a driveway to guide paramedics directly to the patient.

* Signaling for Arrival: In addition to meeting them at the door, turning on house lights, opening curtains, or turning on car hazard lights can help crews find the location faster.

* Safety Preparations: It is advised to secure family pets away.

ℹ️ Other Key Information:

* Stay With the Patient: The person calling 999 should stay with the patient until the crew arrives and call back if the patient’s condition changes.

Help us by helping you!

Address

Potter Heigham

Website

https://www.justgiving.com/page/potter-and-coastal-villages-first-responders-1

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