28/07/2026
Today I had the pleasure of visiting the Probation Service in Swansea, which serves the communities of Swansea, Neath and Port Talbot.
I was warmly welcomed by Laura Dunn, Head of Probation Delivery Unit, and Joanne Stephens, Deputy Head, who provided an excellent presentation on the important role and responsibilities of the Probation Service. This included the different models of support they provide, their vital role in rehabilitation and reducing reoffending, and some of the challenges they face.
I was also given a guided tour of the offices and had the opportunity to meet staff from the various teams, gaining a greater understanding of the wide range of roles and responsibilities across the service.
A particular privilege was spending time with one of the people supported by the Probation Service and his probation practitioner, Kieran. The individual was keen to share his journey, the challenges he has faced and the positive steps he is taking to move forward with his life. It was clear that Kieran had developed a strong relationship built on trust, respect and encouragement, which was helping the individual work towards his goals.
I also met with a group of probation staff and found the discussion extremely valuable. Hearing first hand about the challenges they face, together with the actions and approaches they are taking to address them, provided a real insight into the dedication, professionalism and commitment required within the service. It was clear that staff are passionate about supporting individuals to make positive changes while helping to keep our communities safe.
The Probation Service plays a vital role within our criminal justice system. Much of its work takes place away from public attention, but its contribution to rehabilitation, reducing reoffending and supporting safer communities deserves recognition and thanks.
My sincere thanks to Laura, Joanne, Kieran and all the staff for their warm welcome and for sharing an insight into their important work.
As High Sheriff of West Glamorgan, it is a privilege to meet the dedicated professionals whose commitment, compassion and expertise make such a positive difference to individuals and communities across Swansea, Neath and Port Talbot.
Swansea CouncilNeath Port Talbot CouncilSouth Wales Police Swansea and Neath Port TalbotSouth Wales Police & Crime CommissionerProbation ServiceLord Mayor of the City & County of SwanseaMayor of Neath Port Talbot County BoroughLord-Lieutenant West Glamorgan