The Trusted Companion Midlothian

15/09/2026

Ok, I admit to using chat gpt for this post (please don't judge)....but the words and the gratitude are all mine 🤗 It's hard to get Jessica in during the day for a photo shoot due to her family commitments (being an awesome mammy)
But I mean it when I say, this lass has it all.
The feedback again is just lovely, whenever I ask "how did you get on with Jessica?" It's always that same look of adoration ❤️

09/09/2026

📢 Kimberley appreciation post 🎉

Kim, as she prefers to be called 🤭 has been with us for a good few months and has her regulars between Penicuik and Loanhead.
You know you've got a good one when people phone after one or two visits to ask for more time. She makes people feel relaxed and takes time to get to know them. She has a calmness and gentle approach to supporting people and really brings that balance to the The Trusted Companion Midlothian
We are very happy to have her with us on the journey, and hope she sticks around for a long time to come ⭐
(She's shy, so Elliot helped her relax for a photo ..... he is definitely no shy 🤨)

09/09/2026

Before, during and after 👏🏻
Our lovely wee space out the back for the office has been a tad neglected. Luckily we have green fingered Elliot on hand to help tidy up. The sun came out so we managed to enjoy the space for a whole 2 mins before the wasps got wind of us - how dare we relax?!?

06/09/2026

Imagine being told by a family that the reason they went with you as a provider was because you asked about their loved one as a person before asking about times, schedules, location, tasks.

This was the feedback I got from the daughter of an amazing lady we have been asked to provide some support for.

Whilst I'm delighted, it's a wee bit sad to think these are the priority questions being asked when families are navigating their options 😔

We are on the list of providers for Midlothian, and when the family had to decide......they based their decision (an extremely daunting one at that) on how we approached the first conversation (which is undoubtedly the hardest)

What is mum like as a person?
How does she like to spend her day?
What's important to her?
How would she like to be supported?

That's the most obvious starting point for us 🩵

31/08/2026

1 year of The Trusted Companion 🩵

Countless conversations about care and support 📢

Over 30 families supported 🤗 and friendships made.

Many lessons learned 👩🏻‍🎓

*An office and base.
*A Care Inspectorate registration.
*Hubby on board 🫣 Ross Brown

And the best, most overwhelming part of it all......an INCREDIBLE team of caring supportive people delivering every day 🩵

25/08/2026

We have some lovely reviews on homecare.co.uk 🩵

Read 4 reviews of The Trusted Companion Midlothian Ltd. View 1 photos of The Trusted Companion Midlothian Ltd Penicuik. View prices, types of services provided, admission restrictions and facilities for The Trusted Companion Midlothian Ltd Midlothian EH26 9BG.

19/08/2026

🎉 Lesley appreciation post 🎉

Lesley joined us a while back but became a full time fully fledged Trusted Companion just a couple of weeks ago.
She has a knack for putting people at ease, especially when they feel a bit reluctant to accept extra support in their homes.

It's a skill that few master so easily, but alongside the rest of the team we seem to be welcomed in with open arms. It won't always be easy - but the team we have are committed to making care and companionship feel familiar, unrushed and respectfully good fun 🥰

12/08/2026

We had Calum Kerr our local MSP in for a chat, what a genuine and all round decent person to have represent Penicuik.
We talked for an hour about the pitfalls in this industry and how we are trying to bring care back into a positive light.
We all agreed that care has become very corporate, and I think/hope we demonstrated how we are looking to influence a culture shift.
Everything I have experienced as a care worker/manager over the years, I am trying to offset. Trying get care back to being compassionate, trusted, relationship focused and actually a service that people invite in to their homes with a confident smile.

The takeaway from today was that he now knows who we are and what we are about, and I am so grateful for his time. He did say there are points they will raise in parliament. Even small changes could have a huge impact on so many peoples experience of care. No 15 minute visits being the norm at the forefront 🩵
Fair pay, upskilling workers and recognising carers for the work they do 💪🏻 dead proud of our team for making it all possible, and grateful for their trust!!!

06/08/2026

It's good to see people talking about our sector once again, but like so many conversations, they seems to be overcomplicating what good care actually looks like.
It really isn't that complicated.
At The Trusted Companion Midlothian 🩵

We say no 15-minute visits.
We offer flexibility in the care we offer, too often we have met people who have been turned away as there care packages are not substantial enough 🤯
We really do value our carers and companions, I hope I never lose sight of how important it is to keep these absolute diamonds invested in care delivery.
We have built the service around people's needs, not financial gain.

We've been putting these principles into practice since the day I started this venture LESS than a year ago 😬

Put simply this is how we believe care should be delivered.
It all relies on holistic, relationship-based support.
It means looking after not just the person receiving care, but their family too. When unpaid carers are supported and well, everyone has more time for the things that keep families together.

Please like and share our page, I hope to at least inspire other care companies to reset, re evaluate their core values, realise what a privilege it is being invited into people's home and lives, and get people trusting care services again 🩵🙌🏻🥰