30/07/2020
Hello everyone. Following our last update, we have some news. We have finally received the full refund from Marriott today. We will be messaging you individually requesting your bank details and processing the refunds ASAP.
Again, we apologise for the delay but it was an unprecedented event and out of our control. We have tried our best to remain as transparent as possible, with our last announcement detailing that it would take at least 90 days for the hotel to refund us. Though we have the funds now, we might take a while to process the refunds as this is being done individually. We hope to finalise payments within 2 weeks at most.
Thank you so much again for all your patience and support, and have a great summer.