East Midlands Ambulance Service

East Midlands Ambulance Service East Midlands Ambulance Service provides emergency 999 and urgent services across the East Midlands.
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Rules of engagement on our page:

We recognise that social media has an important part to play in communicating and engaging with our patients, their families and the public, and for some this is their preferred method of communication. We acknowledge that everyone has a legal right to freedom of speech, in line with other UK laws such as the Communications Act, Computer Misuse Act, Defam

ation Act and the Contempt of Court Act. There will be times that patients, their families or the public are unhappy with their treatment or the actions of the organisation. Equally, from the hundreds of compliments received and the clinical outcomes achieved, we know that lives are being saved and what we do is valued by our communities. We encourage discussions and engagement on social media, offer the opportunity to leave reviews or make comments on our social media sites, and signpost to our formal complaints process via our Patient Advice and Liaison Service where necessary. However, we also have a duty of care to our members of staff. Therefore, we reserve the right to take action on social media posts, comments or messages that are:

- Abusive
- Harassing
- Threatening
- Racist, sexist, or homophobic including the use of language, swear words or words intended to cause fear or harm.
- Defamatory or libellous
- In contempt of court, break any other law, or incite others to break law(s)
- Spam
- Featuring inappropriate images or video

In the first instance, the Communications team will report and/or hide or delete the posts and, if necessary, will issue a warning to the author via direct message or email. If inappropriate or persistent contact from the author continues, the Communications team will contact the frequent caller and safeguarding team for advice and support, particularly if it is suspected that the individual has mental ill health. This may result in a tailored response being created to provide to the author. If, despite a warning being issued, the person continues to make inappropriate or persistent contact, the Communications team may take the decision to block the user from the corporate page. This decision must be taken by the assistant director of communications. If this decision is taken, a message explaining the reasons for this decision will be sent to the person via direct message or email. A message will also be circulated to all corporate tweeters alerting them to this action so that they are empowered to block the individual if they begin targeting other EMAS accounts. We may also report the issue to the police if it amounts to abuse, harassment, or if a criminal offence is suspected to have been committed. We also reserve the right to take legal action in the case of libellous or defamatory material.

Colleagues from across EMAS recently took part in the sold-out Rothley 10k in Leicestershire, raising funds for LOROS Ho...
17/06/2026

Colleagues from across EMAS recently took part in the sold-out Rothley 10k in Leicestershire, raising funds for LOROS Hospice.

Despite the threat of thunderstorms and downpours, the team aced the run, with entry fees and donations contributing to the tens of thousands raised for charity by the event. Great work, all!

New research study testing child friendly distraction kits.We are undertaking a small clinical trial to test a new way o...
15/06/2026

New research study testing child friendly distraction kits.

We are undertaking a small clinical trial to test a new way of managing pain for children and young people, funded by the National Institute for Health and Care Research.

The PANDA Feasibility Trial will see some of our paramedics randomly selected to undertake additional pain management learning, receive extra feedback on their clinical practice along with a small pocket guide, and receive a children’s distraction kit to use.

Read more: https://www.emas.nhs.uk/news/latest-news/new-research-study-testing-child-friendly-distraction-kits

❤️ A defib can only save a life if it’s ready ❤️This week is Check Your Defib Week Resuscitation Council UK.If you are a...
15/06/2026

❤️ A defib can only save a life if it’s ready ❤️

This week is Check Your Defib Week Resuscitation Council UK.

If you are a Defibrillator Guardian, ensure your defibrillator status is updated on The Circuit. It takes minutes and could save a life.

https://thecircuit.uk/

14/06/2026

Drug driving isn’t just a risk to you.

It puts other people on the road in danger — passengers, pedestrians, and other drivers.

Ambulance services see more 999 calls after major matches, including road traffic incidents.

By then, the consequences are real.

We are recruiting Qualified Paramedics to our team in Nottinghamshire.⏰ Applications close on 25 June 2026More informati...
12/06/2026

We are recruiting Qualified Paramedics to our team in Nottinghamshire.

⏰ Applications close on 25 June 2026

More information and a full job description is available on our website - www.emas.nhs.uk/vacancies

When Anne Sutton went to her allotment in East Leake, Nottinghamshire, on the afternoon of Wednesday 28 January 2026, it...
11/06/2026

When Anne Sutton went to her allotment in East Leake, Nottinghamshire, on the afternoon of Wednesday 28 January 2026, it was meant to be an ordinary day helping clear a plot for a new tenant.

Instead, the 61-year-old collapsed without warning and went into cardiac arrest.

Anne, a retired police officer who had spent more than 30 years helping others in emergencies, suddenly became the person needing help herself.

She said: “I was with my husband at the allotment and then I went lightheaded and collapsed.

“It’s hard to know when my next memory was, but I remember coming round in the back of the ambulance, hearing the sirens and seeing the blue lights.

“I felt calm and safe – like I was on my way to safety.

“Just saying thank you doesn’t seem enough. I survived because of what everyone did for me that day.”

As Anne collapsed, fellow allotment holder Stacey Wardle realised something was very wrong and called 999 while running to find help.

She said: “I called 999 while running to get the attention of others because I knew we needed all hands-on deck.

“It was very scary, but the call taker was really calm and kind, and that helped keep me calm too.”

James and Adele Lapworth (a nurse), who were nearby on their own plot, hurried over after Stacey raised the alarm.

Realising Anne was in cardiac arrest, they immediately began cardiopulmonary resuscitation (CPR).

James said: “When we got there, she was blue and not breathing normally. We couldn’t find a pulse, so Adele started CPR straight away.

“All that was keeping her alive was the chest compressions. We swapped over to keep it effective.

“In the moment, you just get on with it – but afterwards it really hits you.”

For Anne’s husband, Peter Sutton, the experience was overwhelming.

He said: “There’s a lot of confusion in that moment. You’re trying to understand what’s happening to the person you love while everything is unfolding around you.

“Then suddenly there were police, paramedics and other responders arriving, all working together in very difficult conditions.”

While Anne’s friends fought to keep her alive, East Midlands Ambulance Service (EMAS) coordinated a response to the remote allotment site.

Emergency Medical Advisor Kim Reed, who answered the 999 call, said:

“Those who were with her did a fantastic job, from giving an accurate description of where they were, to listening so well to the instructions I relayed over the phone.

“Bystander CPR really was vital in giving Anne the best possible chance before emergency help arrived.”

Based on the information provided, our control room dispatched a range of appropriate resources that Anne needed, including paramedics in solo response cars, an ambulance, a community first responder from Castle Donington Community First Responders, and support from Lincs & Notts Air Ambulance.

East Leake sits near the border of Nottinghamshire and Leicestershire, meaning available colleagues from both counties were sent as quickly as possible to bring together the right mix of clinical skills required.

Specialist Practitioner James Layton responded as part of the EMAS team. He identified the seriousness of the incident while monitoring incoming emergency calls from our clinical hub in Leicester and recognised that Anne might require his enhanced skills.

He said: “I spoke to the control room and put myself forward to attend, knowing my experience in managing cardiac arrests could help.”

When James arrived, he said the high-quality bystander CPR already being delivered had given Anne the best possible chance.

He added: “The CPR was that good it was effectively pumping her heart, and she even had a level of consciousness.

“We took over her care, supported her breathing and used a defibrillator to shock her heart into rhythm. We were able to get a strong pulse back – that’s when we knew she had a real chance.”

The team worked together at the scene to stabilise Anne before she was taken to hospital.

She has since had an implantable cardioverter defibrillator (ICD) fitted and is continuing her recovery.

Before her cardiac arrest, Anne says she was extremely active:

“I went for a run that morning, I went to the gym twice a week, I played netball, and I’ve done triathlons. Every single person has said they would never have expected this to happen to me.

“I’ve learned it’s not always about lifestyle. My life is different now, but I’m a very positive person and I’m focusing on the best way forward.”

For Peter, the impact of what happened has stayed with him.

He said: “For the first month, Anne wasn’t out of my sight very often. It was nerve-wracking at first, but we’re both slowly regaining confidence.

“It was really special to thank everyone in person at the reunion."

Anne is especially keen to recognise the people who carried out CPR before crews arrived.

She said: “They absolutely deserve recognition. They saved my life that day.”

For James Lapworth, hearing that Anne survived has meant everything.

He added: “She had the worst luck and the best luck on the same day – the best luck was that people were there who knew what to do.

“Our reward is that Anne is still alive.”

Anne’s incident has already led to changes within the local community, including a public access defibrillator being installed at the allotments and greater awareness of CPR training.

Anne, her husband Peter, and the life-saving bystanders were reunited with the ambulance colleagues who helped save her life at a special reunion on Thursday 11 June 2026.

11/06/2026

This is the moment a 999 call was made to East Midlands Ambulance Service (EMAS) when 61-year-old retired police officer Anne Sutton went into cardiac arrest.

When Anne went to her allotment in East Leake, Nottinghamshire, on the afternoon of Wednesday 28 January 2026, it was meant to be an ordinary day helping clear a plot for a new tenant.

Instead, she collapsed without warning and went into cardiac arrest. After a 30-year career in the police, Anne suddenly became the person needing urgent help herself.

While the 999 call was made, other people on the allotment hurried over and performed CPR. This was vital in giving Anne the best possible chance before emergency help arrived.

Anne, her family, and the life-saving bystanders will be reunited with ambulance colleagues who helped save her life at a special reunion later today.

Evelyn, aged 6, from Derbyshire, met some of our ambulance crews at a community day in Swadlincote. She learned how do C...
09/06/2026

Evelyn, aged 6, from Derbyshire, met some of our ambulance crews at a community day in Swadlincote. She learned how do CPR and sent us a picture of the beautiful colouring she did when she got home 💚🌈

Download your ambulance colouring sheet and Children's Activity Pack from our website 👉 www.emas.nhs.uk/kids

✨Latest vacancies✨ Join our teams saving lives in the East Midlands. All details are on our website - www.emas.nhs.uk/va...
08/06/2026

✨Latest vacancies✨ Join our teams saving lives in the East Midlands. All details are on our website - www.emas.nhs.uk/vacancies
⏰Closing 14/06
🔹Emergency Medical Advisor (999 Call Handler) - Notts
🔹EOC (Emergency Operations Centre) Clinical Education Developer
🔹EOC (Emergency Operations Centre) Clinical Commander
🔹Fleet Driver - Lincs
🔹NEPTS (Non-Emergency Patient Transport Service) Controller & Planner
⏰Closing 21/06
🔹Ambulance Support Team Member
🔹CFR (Community First Responder) Dispatch Coordinator - Notts
🔹Associate Divisional Clinical Leader - Northants
⏰Closing 22/06
🔹Deputy Director of Finance

In late 2024, Bolsover residents Paula Thompsett and her daughter Layla were involved in a serious road traffic collisio...
06/06/2026

In late 2024, Bolsover residents Paula Thompsett and her daughter Layla were involved in a serious road traffic collision that left Paula with life-threatening injuries.

On Saturday 30 May 2026, Paula marked her incredible journey with a ‘Staying Alive’ celebration, joined by the EMAS crew who helped save her life, reunited at last to see how far she’s come 💚

Alexa Williams, Ian Evans and Emma Jayne-Hill were thrilled to see Paula and Layla looking so well following the incident they all so vividly remember.

Paula said:

"I will be forever grateful to the crew on the day of the accident. Thank you for your skill, kindness and for everything you did on that day.

"As soon as I heard Alexa’s voice on Saturday, I remembered it from the day of the accident and she was so comforting.

"It was great to meet the team in much better circumstances and it meant a lot to me and my family to be able to thank them in person."

Address

Mellors Way/Nottingham Business Pk
Nottingham
NG86PY

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