East Midlands Ambulance Service

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East Midlands Ambulance Service East Midlands Ambulance Service provides emergency 999 and urgent services across the East Midlands.
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Rules of engagement on our page:

We recognise that social media has an important part to play in communicating and engaging with our patients, their families and the public, and for some this is their preferred method of communication. We acknowledge that everyone has a legal right to freedom of speech, in line with other UK laws such as the Communications Act, Computer Misuse Act, Defamation Act and the Contempt of Court Act. There will be times that patients, their families or the public are unhappy with their treatment or the actions of the organisation. Equally, from the hundreds of compliments received and the clinical outcomes achieved, we know that lives are being saved and what we do is valued by our communities. We encourage discussions and engagement on social media, offer the opportunity to leave reviews or make comments on our social media sites, and signpost to our formal complaints process via our Patient Advice and Liaison Service where necessary. However, we also have a duty of care to our members of staff. Therefore, we reserve the right to take action on social media posts, comments or messages that are:

- Abusive
- Harassing
- Threatening
- Racist, sexist, or homophobic including the use of language, swear words or words intended to cause fear or harm.
- Defamatory or libellous
- In contempt of court, break any other law, or incite others to break law(s)
- Spam
- Featuring inappropriate images or video

In the first instance, the Communications team will report and/or hide or delete the posts and, if necessary, will issue a warning to the author via direct message or email. If inappropriate or persistent contact from the author continues, the Communications team will contact the frequent caller and safeguarding team for advice and support, particularly if it is suspected that the individual has mental ill health. This may result in a tailored response being created to provide to the author. If, despite a warning being issued, the person continues to make inappropriate or persistent contact, the Communications team may take the decision to block the user from the corporate page. This decision must be taken by the assistant director of communications. If this decision is taken, a message explaining the reasons for this decision will be sent to the person via direct message or email. A message will also be circulated to all corporate tweeters alerting them to this action so that they are empowered to block the individual if they begin targeting other EMAS accounts. We may also report the issue to the police if it amounts to abuse, harassment, or if a criminal offence is suspected to have been committed. We also reserve the right to take legal action in the case of libellous or defamatory material.

23/10/2026

Earlier this month, we asked for your help with a bid to create an outdoor wellbeing space at Gainsborough Ambulance Station.

We’re delighted to share that the project has been selected as one of the winners of the Blue Light Card Foundation Workplace Wellbeing Fund 2026, securing £2,000 to help bring the idea to life.

Gainsborough Station Manager, Myles David, who submitted the application said:

“This started as an opportunity to secure funding that could make a lasting difference for colleagues working at or visiting our station.

“We’re delighted our bid has been successful and grateful to everyone who took the time to vote.

“We can now start turning this idea into a reality and create something colleagues can enjoy for years to come.”

The funding will help transform an underused area of the grounds into a dedicated outdoor space where colleagues can take time out, enjoy some fresh air and support their wellbeing during the working day.

Thank you to everyone who voted and helped support the project 💚

In February 2025, EMAS colleagues were reunited with Jack Taylor after helping to save his life when he suffered a cardi...
23/10/2026

In February 2025, EMAS colleagues were reunited with Jack Taylor after helping to save his life when he suffered a cardiac arrest during a basketball game.

We're sharing this post from Resuscitation Council UK as part of Restart a Heart Month to help raise awareness of cardiac arrest and the importance of learning CPR.

Our message is simple: take a few minutes to learn CPR and familiarise yourself with how to use a defibrillator. You could save someone's life.

We've included links in the comments section below to Jack's reunion and free CPR and defibrillator training through out Community Trainer Programme.

Cardiac arrest can happen to anyone, anywhere and at any time. When someone suffers a cardiac arrest, every minute counts, and starting CPR can significantly improve a person's chances of survival while ambulance crews are on the way.

When you call 999 for someone in cardiac arrest, you'll be advised to start CPR. If someone else is with you and there's a public access defibrillator nearby, they may be asked to go and collect it while CPR continues.

If your organisation or community has a public access defibrillator, please make sure it is registered and kept up to date on The Circuit. This helps ambulance services identify the nearest available device during an emergency. We've also included information about The Circuit in the comments section below.

As Jack's experience shows, these simple steps could help save a life 💚

💚 Words of thanksA journey to hospital can be an anxious experience, especially when someone you love is unwell.This fee...
22/10/2026

💚 Words of thanks

A journey to hospital can be an anxious experience, especially when someone you love is unwell.

This feedback from Leicestershire recognises the patience, professionalism and kindness shown by one of our crews, helping to make a difficult situation a little easier.

Thank you to the colleagues involved for the care and support they provided every step of the way.

A Northamptonshire man who suffered a cardiac arrest at home has met with the East Midlands Ambulance Service crew who h...
21/10/2026

A Northamptonshire man who suffered a cardiac arrest at home has met with the East Midlands Ambulance Service crew who helped to save his life.

Martin Wishart, from Rothwell, was 55 when he suffered a cardiac arrest in January 2022, after experiencing chest pains and a racing heartbeat in the days beforehand.

At the time, Martin was working as a scaffolder and living with atrial fibrillation (AF), a condition that causes an irregular and often abnormally fast heart rate.

He said:

"On the Friday before, I wasn't feeling well. I had chest pains and my heart was beating fast, but I carried on working."

Two days later, Martin went out for a meal with his then girlfriend, Shereen. Still feeling unwell, he decided to return home early ahead of work the following morning.

However, his chest pain and racing heartbeat continued.

Martin said:

"I called Shereen later and asked what the number was for non-emergency medical help because the chest pain was still there and my heart was beating fast, which was causing me to panic.

"That's the last thing I remember."

Martin had also called his friend Dan, who arrived within minutes and found him unresponsive and without a pulse.

Dan immediately called 999 and with guidance from the EMAS call handler, began Cardiopulmonary Resuscitation (CPR) while waiting for an ambulance to arrive.

Martin said: “Dan worked in one of the local pubs at the time and it felt like fate that he answered my call. If he hadn’t and tried to call me back later, I probably wouldn’t be here anymore.”

Sadly, Dan has since passed away, but Martin will forever be grateful to his friend for rushing to him and saving his life.

He said: “I didn’t even know that Dan knew how to do CPR! He was a man of incredible intelligence and skills, but the most important thing to me and my family is that he knew what to do when I collapsed.”

As Dan fought to save Martin’s life, the crew of Duty Commander Samuel Sears, Associate Divisional Clinical Leader James Macdonald, Specialist Practitioner Anna Leitch and Emergency Care Assistant Gareth Clark headed to the scene.

On arrival, crews instructed Dan to continue CPR while they while they prepared the equipment needed to treat Martin. As Martin’s cardiac arrest happened during the COVID-19 pandemic, the crew were also required to work while wearing enhanced protective equipment.

The crew continued Martin's treatment, performing prolonged CPR and delivering 12 shocks from a defibrillator. He later suffered another cardiac arrest and required further CPR before he was stable enough to be taken to hospital.

On arrival, Martin was placed into an induced coma as he experienced organ failure.

He was initially brought out of the coma on 20 January but was extremely confused and delirious, so he was sedated again for a further couple of days.

For his family, who were unable to be at his bedside because of the COVID restrictions in place at the time, it was an incredibly worrying period.

Martin said:

"My family were called for a meeting while I was in a coma. Because of the amount of time I hadn't been breathing, they didn't know whether I would have brain damage or even whether I would survive.

"It had a massive impact on my family. It was very scary for them, particularly because they couldn't see me in hospital or sit with me because of the COVID rules.

"Every time the phone rang, they worried it was going to be bad news."

Shereen said:

“All I could do was stand at the door and watch Martin lie in his bed. It was so upsetting to not be sat by his side, telling him he would get through this.”

The odds were stacked against Martin, however against them all, he continued to recover.

On 7 February, he had an implantable cardioverter defibrillator (ICD) fitted. The small device monitors the heart's rhythm and can deliver treatment if it detects a dangerous heart rhythm.

Martin was discharged home the following day, but there was a long way to go in his recovery.

He said:

"Shereen had to become not only my girlfriend but a full-time carer because I couldn't do anything for myself.

"I still had pain from the broken ribs caused by CPR and was very weak and unstable on my legs, which left me virtually bedbound.

"I couldn't drive or work for six months, but I was just grateful to be alive and back home."

Looking back, Martin admits his lifestyle at the time was also having a serious impact on his health.

"At the time I was a functioning alcoholic and addicted to co***ne, which wasn't a good thing as I suffer with AF.

“My cardiac arrest forced me to change my life drastically. I haven't touched co***ne since that night and I don't drink every night anymore.

"After everything that happened, I'm just grateful to still be here.

“I thought I was invincible, but things can change in an instant. I hope other people see my story who may be in the same position I was and decide that it is time for them to change their lives too.”

Since his cardiac arrest, Martin's ICD has activated once when his heart rate became dangerously high, delivering two shocks to restore his heart rhythm. He was taken to hospital afterwards for monitoring and blood tests.

Martin said:

"The ICD doesn't cause me any issues and enables me to carry on with a normal life. It gives me peace of mind that if my heart was ever to go into another cardiac arrest, the ICD is there.

"For me, there are far more pros than cons to having it fitted."

More than four years on, Martin remains enormously grateful to everyone who played a part in giving him that a second chance at life.

Martin said:

"I owe so many people my life. I would just like to say a massive thank you to the EMAS crew and hospital staff who helped save my life and also to the call handler who gave Dan help and guidance while he was waiting for the ambulance to arrive."

Lesley, Martin’s current partner said:

“I know it has been Martin’s wish for a long time to meet the crew and I am so pleased we have been able to make it happen. He turns 60 in November and we are going to have a big party to celebrate. The reason we can do that is because of the amazing people we have been lucky enough to meet from EMAS and Dan, who working together, saved Martin.”

Samuel Sears, Duty Commander said:

“It has been great to meet Martin after all this time and see how well he is doing. We knew it was touch and go when we initially attended him all that time ago, so to hear he has turned his life around is brilliant.”

Dan's willingness to act, call 999 and begin CPR meant lifesaving treatment had already started before ambulance crews arrived.

Learning CPR means you could be ready to act if somebody suffers a cardiac arrest at home, at work or in your community. Those first few minutes can make a crucial difference.

Visit the Community Trainer section of our website at www.emas.nhs.uk/your-service/community-response-team to book a free one-hour training session with our volunteers and learn lifesaving CPR and how to use an Automated External Defibrillator (AED).

Did you know that we offer communities a free 1-hour familiarisation session on CPR and defibrillators?Our team of Commu...
18/10/2026

Did you know that we offer communities a free 1-hour familiarisation session on CPR and defibrillators?

Our team of Community Trainers travel across the region teaching thousands of people each year how to save a life.

Interested in find out more? Visit www.emas.nhs.uk/your-service/community-response-team

One NHS. Lots of ways to get help.Not every health concern needs the same response.💊 Got a minor illness? Your local pha...
18/10/2026

One NHS. Lots of ways to get help.

Not every health concern needs the same response.

💊 Got a minor illness? Your local pharmacy may be able to help.

📱 Not sure what to do? NHS 111 can provide advice and point you in the right direction.

🏥 Need treatment for an illness or injury that isn't life-threatening, such as a sprain, a minor burn, a cut, or a suspected minor fracture? An urgent treatment centre may be able to help.

Taking a moment to choose the service that best fits your needs can help you get the advice, treatment and support you're looking for.

🚑 Always call 999 in a medical emergency. For example, when someone is unconscious, not breathing, experiencing a cardiac arrest or stroke.

If you need medical advice but it's not an emergency, NHS 111 can help.Whether you're unsure if symptoms can be managed ...
17/10/2026

If you need medical advice but it's not an emergency, NHS 111 can help.

Whether you're unsure if symptoms can be managed at home, need advice on the best place to get care, or are concerned about a health problem that can't wait, NHS 111 can help guide you to the right service.

✅ Advice when you need it
✅ Help finding the right service
✅ Available 24 hours a day

Visit NHS 111 online or call 111.

🎧 Your CPR playlist for World Restart A Heart Day starts here…Love Story ✅Just Dance✅Pocketful of Sunshine✅Espresso✅But ...
17/10/2026

🎧 Your CPR playlist for World Restart A Heart Day starts here…

Love Story ✅
Just Dance✅
Pocketful of Sunshine✅
Espresso✅

But what do all these Modern Bangers have in common and how do they link to Cardiopulmonary Resuscitation? Their beat can help you remember the pace needed for CPR: 100–120 chest compressions per minute. ❤️

🎵 Which song would help you keep the beat?

⚠️ Our service is currently experiencing exceptionally high demand and colleagues are working tirelessly to care for pat...
16/10/2026

⚠️ Our service is currently experiencing exceptionally high demand and colleagues are working tirelessly to care for patients across the region. Before calling 999, please consider whether one of the following services may be more appropriate:

💊 Your local pharmacy for advice, minor illnesses and many common conditions.

📱 NHS 111 online or by phone if you need urgent medical advice and are unsure where to go.

👨‍⚕️ Your GP practice for routine or ongoing healthcare needs.

🏥 Urgent treatment centres and minor injury units for illnesses and injuries that require prompt attention but are not life-threatening.

This helps keep our emergency ambulances available for people who are reported to be in a life-threatening condition. For example, when someone is unconscious, not breathing, experiencing a cardiac arrest or stroke.

For World Restart a Heart Day, GoodSAM has launched Responder Rush, a free pixel-art game you can play in your browser. ...
16/10/2026

For World Restart a Heart Day, GoodSAM has launched Responder Rush, a free pixel-art game you can play in your browser. You play Sam, a GoodSAM responder: accept the alert, get there safely, grab the nearest defibrillator and give CPR in time with the beat until the ambulance crew arrives.

Each call takes two or three minutes, and there's a new challenge every day. It's a game, not a CPR course, but it's a fun way to get the rhythm in your head.

Play free: www.goodsamapp.org/rush

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