Citizens Advice Isle of Wight

Citizens Advice Isle of Wight Citizens Advice IW aims to give free, confidential and impartial advice to Island residents.

Thank you for visiting the official Citizens Advice Isle of Wight page. This is where we share information about what we’re up to and spend time talking to and listening to our community. We encourage open conversation, and would love to hear your views and experiences. This page is managed by a member of staff who will endeavour to respond to any questions you have during office hours. P

lease review and adhere to our community rules below before posting your comments on this page. By posting, you have agreed:
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If you are thinking of donating to the Isle of Wight foodbank, these are their most needed items this month!
29/05/2026

If you are thinking of donating to the Isle of Wight foodbank, these are their most needed items this month!

Here are the Isle of Wight foodbank most needed items for May!
01/05/2026

Here are the Isle of Wight foodbank most needed items for May!

Ever thought about donating to the Isle of Wight foodbank? Here are their most needed items for April!Food:PuddingsUHT M...
01/04/2026

Ever thought about donating to the Isle of Wight foodbank? Here are their most needed items for April!
Food:
Puddings
UHT Milk
Baked Beans
Tinned Fruit
Tinned Spaghetti
Jam / Spreads
-------------------------
Toiletries:
Shaving Foam / Gel
Toothbrushes
Male & Female Deodorant
Toothpaste

27/02/2026

💚 **Thank You for Standing with Our Community** 💚

As we head into March, we’d like to say a heartfelt thank you to everyone who has donated this year. Your generosity is making a real and lasting impact for individuals and families across the Isle of Wight.

📣 **March’s Most Needed Items** 📣

This month, the Isle of Wight Foodbank is particularly in need of several essential items. Every single donation — no matter the size — helps us provide vital support to local people facing challenging times.

If you’re able to contribute, we would be incredibly grateful 💚

🛒 You can find your nearest drop-off location here:
https://isleofwight.foodbank.org.uk/give-help/donate-food/

📲 Heading to the shops? Download the free **BanktheFood** app to check in real time which items are most urgently needed:
https://www.bankthefood.com/download-the-app

Thank you for continuing to support our local community — we truly couldn’t do this without you 💚

23/02/2026

*Week 2: Tinned Spaghetti*

🍝 One tin. One small sacrifice. Big impact.
Skip a takeaway or give up fizzy drinks this Lent. �Use the money saved to donate tinned spaghetti - a reliable, family-friendly essential.

Six weeks. Small changes. Real help.

Read more:
https://isleofwight.foodbank.org.uk/.../give-a-little.../

20/02/2026

Important Parking Update – Newport Foodbank 🚧

Due to a water leak, clients will not be able to park at the Newport Foodbank at St. John’s Church car park on Wednesday 25th February and Friday 27th February.

If you’re visiting us on those days, please plan to use alternative parking on the surrounding roads, or Marks and Spencer, where there is 2 hours of free parking.

Thank you for your understanding, and we’re really sorry for any inconvenience this may cause. 💛

If you have any concerns, please speak to a member of the team when you arrive.

This Lent, give up one small thing to make a big difference, if you can donate just one of the items below! Your little ...
20/02/2026

This Lent, give up one small thing to make a big difference, if you can donate just one of the items below! Your little change could change a lot this lent. Dontate at your local Isle of Wight foodbank

03/02/2026

Please note that the EA have updated the Flood warning for Whitwell, Wroxall, Langbridge and Alverstone on the Eastern Yar, in summary:

• Flooding is continuing to affect the road and a small number of properties in Alverstone and Langbridge
• This will restrict access to Horringford, Golf links road, and will affect footpaths
• Garden flooding is expected to be continuing at Whitwell High Street
• On Tuesday (03/02/2026), another 30mm of rainfall is forecast - If as much rain falls as forecast, river levels will rise again on Tuesday
• The EA are monitoring rainfall and river levels and advise that residents activate any flood protection products they may have, including in Alverstone
The EA’s Flood Warning Duty Officer estimates approximately 4 properties may be at risk of flooding from this event.

If you are in any of the affected areas the following might be helpful:
You should:
• go to Check for flooding to see a map of the area and monitor up-to-date local flood information
• act on your personal flood plan if you have one
• follow the guidance in what to do before or during a flood

03/02/2026

The Environment Agency have updated the flood Alerts at the River Medina, Gurnard Luck and Lukely Brook, full details are shown below, but in summary the Environment Agency confirm that:

Gurnard Luck:
• Flooding is possible on 03 February 2026, as further rain is forecast (up to 20mm).
• Flooding could affect gardens or properties nearest to the river in Marsh Road.
• River levels are expected to rise again, as up to 20mm of rain is forecast today 03/02/2026.
• Rainfall is forecast to continue until 21:00 03/02/2026.
• River levels will increase at each high tide, as the incoming tide will prevent the river from flowing out to sea.
• Tide times are 03/02/2026 11:45 and 04/02/2026 00:15
• Avoid low lying roads near rivers, which may be flooded. Including Marsh Road, Gurnard

River Medina:
• Flooding is possible for: River Medina from Blackwater to Newport
• Flooding is possible on 03 February 2026, as further rain is forecast (up to 20mm).
• Flooding could affect land, gardens, and possibly roads at Blackwater, especially at Blackwater Hollow on the A3020 near the Mill Farm and at Sandy Lane.
• River levels are expected to rise again, due to the rainfall (20mm) forecast for today 03/02/2026. This may result in river becoming very high at St George’s Way, Shide.

Lukley Brook
• Flooding is possible for: Lukely Brook from Carisbrooke to Newport
• High river levels on Tuesday may lead to flooding.
• Flooding is possible on 03 February 2026, as further rain is forecast (up to 20mm).
• River levels are expected to rise again, due to the rain (20mm) forecast for today 03/02/2026.
• Flooding could affect property at the bottom of Castle Street.
• The Aquatics Centre at Vicarage Walk near Foxes Road may also flood.
• Water levels may be very high at Caesars Road and Old Westminster Lane, and the river could come out of bank flooding roads and parked cars.
• Rainfall is forecast to continue until 21:00 tonight, 03/02/2026, before clearing the area.

The environment agency is monitoring river levels and will ensure they are kept free of reported blockages.

02/02/2026

The Environment Agency has updated the Flood Warning in force for Whitwell, Wroxall, Landbridge and Alverstone on the Eastern Yar:

- The river level at Alverstone remains very high, but has started to slowly fall.
- Today (02/02/2026), flooding will continue to affect the road, a small number of properties in Alverstone and Langbridge, and will restrict access to Horringford, Golf Links Road, and footpaths.
- Garden flooding is expected at Whitwell High Street.
- More rain (up to 30mm) is forecast Tuesday (03/02/2026). The Eastern Yar is expected to rise again on Tuesday and could cause further property flooding.
- The Environment Agency is closely monitoring the situation and advise property owners / occupiers to remain prepared and to activate any flood protection products you may have. Including in Alverstone.

Address

Isle Help Advice Centre, High Street
Newport
PO301UD

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 3:30pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9:30am - 3:30pm

Telephone

+448001448848

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