Citizens Advice Isle of Wight

Citizens Advice Isle of Wight Citizens Advice IW aims to give free, confidential and impartial advice to Island residents.

Thank you for visiting the official Citizens Advice Isle of Wight page. This is where we share information about what we’re up to and spend time talking to and listening to our community. We encourage open conversation, and would love to hear your views and experiences. This page is managed by a member of staff who will endeavour to respond to any questions you have during office hours. P

lease review and adhere to our community rules below before posting your comments on this page. By posting, you have agreed:
• to be solely responsible for the content of all information you contribute, link to, or otherwise upload
• you have the right to post such content/material from the account or email address used
• that everything posted is truthful, accurate, not misleading and offered in good faith
• to use language that is appropriate, respectful and polite
• that marketing material or content with the purpose of selling products will not be posted
• that offensive behaviour, profanity, personal attacks, illegal statements, discrimination of any kind, and/or content attempting to impersonate someone else, will not be posted
• that use of trademarks or intellectual property belonging to another will not be used unless the owners’ prior permission has been granted to you. Any posts that contravene the above rules may be hidden, deleted or lead to a ban without notification. While we appreciate and encourage your feedback, questions or complaints relating to specific advice given should not be sent or posted on the page. Instead, please visit www.islehelp.org.uk/contact-us/ and complete a contact form, or call Adviceline on 0800 144 8848. We support the Facebook Statement of Rights and Responsibilities: https://www.facebook.com/legal/terms

14/08/2026

Our new walk-in service at Exchange House will be closed today and Monday. If you still need to get in contact with us please either call us on 01983 684684 or you can email us at [email protected]

12/08/2026

An amber Heat Health Alert is effect from 9am Tuesday 11 August until 9pm Friday 14 August 2026.

The Isle of Wight Council has activated the Severe Weather Protocol (SWEP) for rough sleepers.

Additional support in place for rough sleepers includes

welfare checks throughout the alert period
access to drinking water, sun cream and suitable clothing
signposting to cool spaces during daytime hours
if there is a specific risk to a person accommodation may be considered
If you are worried about someone sleeping rough during the hot weather, please report your concern through StreetLink so support can be offered.

Welcome to StreetLink. Make an alert if you've seen someone sleeping rough, or if you're sleeping rough and want to find out about local support services.

If you are thinking of donating to the Isle of Wight foodbank, these are their most needed items this month!
01/07/2026

If you are thinking of donating to the Isle of Wight foodbank, these are their most needed items this month!

23/06/2026

Due to the Red Severe heat alert warning, we are only doing telephone contacts tomorrow please can you put a message up as follows:

Due to the Red Severe Heat Health Warning in place across much of our region, for Wednesday, 24/06/2026, we are only conducting telephone-based appointments.
There will be no drop in appointments available. Normal services will return Thursday, 25/06/2026.

Please follow the recommended advice: Severe Hot Weather Health Advice

Here are the Isle of Wight foodbank most needed items for May!
01/05/2026

Here are the Isle of Wight foodbank most needed items for May!

Ever thought about donating to the Isle of Wight foodbank? Here are their most needed items for April!Food:PuddingsUHT M...
01/04/2026

Ever thought about donating to the Isle of Wight foodbank? Here are their most needed items for April!
Food:
Puddings
UHT Milk
Baked Beans
Tinned Fruit
Tinned Spaghetti
Jam / Spreads
-------------------------
Toiletries:
Shaving Foam / Gel
Toothbrushes
Male & Female Deodorant
Toothpaste

Address

Isle Help Advice Centre, High Street
Newport
PO301UD

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 3:30pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9:30am - 3:30pm

Telephone

+448001448848

Website

Alerts

Be the first to know and let us send you an email when Citizens Advice Isle of Wight posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share