Middlesbrough Trading Standards

Middlesbrough Trading Standards Middlesbrough Council Trading Standards deals with Fair Trading, Weights & Measures, Safety and Inte

Welcome to Middlesbrough Council Trading Standards page. We will update facebook regularly with information on current scams, product safety recalls and various other consumer issues. We would also be happy to receive information from people concerning any issues they feel are relevant to Trading Standards i.e. sale of illegal ci******es from the home, sale of counterfeit goods, money len

ding scams etc. CEASE & DESIST - If you have received a notification from this site about goods that you are selling please be aware that this is genuine and will be taken into consideration if further action is required.

Civil Aviation Authority - Consumer Travel Advice - Summer 2026 You may have seen reports about possible disruption to...
03/06/2026

Civil Aviation Authority - Consumer Travel Advice - Summer 2026

You may have seen reports about possible disruption to flights this summer.

As the summer travel season approaches, airlines, government and industry partners are working closely to support smooth journeys. While there is a risk of some disruption as a result of the situation in the Middle East, travellers in the UK are well protected by some of the strongest passenger rights in the world, offering reassurance if disruption does occur.

The information below brings together everything you need to know about your rights, should your travel plans be affected. More detail can also be found on the CAA website: https://www.caa.co.uk/air-passengers

On this page you will find advice on Cancellations | Delays | Entitlement to fixed sum compensation | Guidance on fuel surcharges.

Postcode lottery scamsFraudsters are impersonating the People’s Postcode Lottery.Reports claim scammers are contacting p...
03/06/2026

Postcode lottery scams
Fraudsters are impersonating the People’s Postcode Lottery.

Reports claim scammers are contacting people via phone calls and fake social media accounts to promote sham version's of the Lottery.

Which? has previously reported on scam emails and letters impersonating the organisation.

You can only win the People’s Postcode Lottery if you sign up, after which you're entered into prize draws every month. The official website is www.postcodelottery.co.uk

You can report scam accounts on social media by selecting the three dots in the top right corner and pressing 'Report.'

Scam calls can be reported by texting the word ‘call’ followed by the phone number to 7726 on an iPhone. If you have an Android phone, text the word ‘call’ to 7726. You’ll then receive a message asking you for the scam number.

Product Recall: XO Poppy Magsafe Compatible Power Bank sold by TK Maxx This product has been recalled as presents a risk...
01/06/2026

Product Recall: XO Poppy Magsafe Compatible Power Bank sold by TK Maxx

This product has been recalled as presents a risk of fire.

Summary
Product: XO Poppy Magsafe Compatible Power Bank sold by TK Maxx

Hazard: The products present a risk of fire as the internal wiring is not securely attached.

Corrective action: The product has been recalled from end users by TJX UK (TK Maxx).

Product information
Type Electrical appliances and equipment – Chargers
Brand XO Poppy
Battery 5000 mAH
Affected models PYUKPBK5MT07; WGUKPBK5MRT1; WGUKPBK5MRT2; PYUKPBK5MBF2; PYUKPBK5MT01; PYUKPBK5MT04; PYUKPBK5MCQ3; PYUKPBK5MLI1

Sales Period Sold in TK Maxx & Homesense stores between December 2025 and May 2026

Country of Origin China

Product Description Powerbank available in various colours and patterns.

Hazard
The products present a risk of fire as the internal wiring is not securely attached. This could lead to wires loosening during use. Loose wiring may cause the product to short-circuit, overheat and catch fire.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Corrective action
The product has been recalled from end users by TJX UK (TK Maxx). Owners are advised to stop using the product immediately and return it to their nearest TK Maxx store for a refund or replacement.

For more information, please access the TK Maxx website at the following link: https://www.tkmaxx.com/uk/en/l/product-recall

*SCAM ALERT - BT Scam email*An email which claims to be from BT says you can claim a discount on a Wi-Fi booster.This li...
01/06/2026

*SCAM ALERT - BT Scam email*

An email which claims to be from BT says you can claim a discount on a Wi-Fi booster.

This link will take you to a phishing website which will steal your information as you enter it in.

Emails can be reported by forwarding them to [email protected] and websites to the National Cyber Security Centre.

*ALLERGY ALERT - Gü recalls Gü Double Sea Salted Caramel Frozen Dessert because of undeclared hazelnuts (nuts) and soya*...
29/05/2026

*ALLERGY ALERT - Gü recalls Gü Double Sea Salted Caramel Frozen Dessert because of undeclared hazelnuts (nuts) and soya*

Gü Double Sea Salted Caramel Frozen Dessert
Pack size: 2 x 85g
Lot number: 126135
Best before: 30 June 2027

Gü is recalling Gü Double Sea Salted Caramel Frozen Dessert because the product may contain hazelnuts (nuts) and soya lecithin (soya) which are not declared on the label.

If you have bought the above product and have an allergy to hazelnuts (nuts) and/or soya do not eat it. Instead return it to the store from where it was bought for a full refund. No receipt required. For more information, please contact [email protected]

*PRODUCT RECALL - Maxi-Cosi Family Fix Slide Pro Base*Brand: Maxi-Cosi Item reference: 8065057110 Products manufactured ...
29/05/2026

*PRODUCT RECALL - Maxi-Cosi Family Fix Slide Pro Base*

Brand: Maxi-Cosi
Item reference: 8065057110
Products manufactured between: 6 September 2025 – 24 March 2026

The product presents a risk of injuries because the indicator, which shows whether the seat is correctly fitted, may display ‘green’ even when the car seat is not fully attached to the base. As a result, a user may believe the seat is properly connected when it is not. This could cause the seat to move or detach, potentially injuring the occupant.

The product has been recalled from end users by Maxi Cosi.

Owners are advised to stop using the product immediately. To check if
your product is affected and for more information please visit: https://www.maxi-cosi.co.uk/c/check-your-product

📢 Scam Awareness Post – Online Sales 📢We have recently received a complaint relating to the sale of a bottle of perfume...
28/05/2026

📢 Scam Awareness Post – Online Sales 📢

We have recently received a complaint relating to the sale of a bottle of perfume which was sold via eBay. The buyer reported that the item arrived damaged and provided photographic evidence to support their claim.

Upon review by the seller, there are concerns that the images submitted may not accurately reflect the condition of the item and could potentially be AI-generated or otherwise manipulated.

We would like to remind both buyers and sellers to:

• Ensure that all evidence submitted in disputes is genuine and accurately represents the item

• Keep detailed records of listings, packaging, and postage

• Report any concerns of fraudulent or misleading behaviour to the relevant platform.

If you have experienced similar issues or require advice, then please contact Citizens Advice Consumer Service. You can also report the matter to Report Fraud the UK's national reporting centre for fraud.

💬 Consumer Advice & Support

For free, independent advice on your rights or help with a dispute, contact Citizens Advice:
🌐 https://www.citizensadvice.org.uk
📞 Consumer Helpline: 0808 223 1133

🚨Report Fraud

🌐https://www.reportfraud.police.uk/
📞 Telephone: 0300 123 2040
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0300 123 2050

*SCAM ALERT - DVLA impersonation email*A phishing email claiming to be from the DVLA tells you that some of the informat...
27/05/2026

*SCAM ALERT - DVLA impersonation email*

A phishing email claiming to be from the DVLA tells you that some of the information on your driving licence is out of date.

It also says that you could be fined up to £1000 if your licence isn't up to date and provides a link to follow to update your name, date of birth, full address and payment details.

This information will be gathered by scammers to scam you either immediately or in the future.

Emails like these can be reported by forwarding them to [email protected]

*FOOD RECALL - Morrisons Savers Cashews*Morrisons is recalling Savers Cashews 125g with the best before dates listed bel...
27/05/2026

*FOOD RECALL - Morrisons Savers Cashews*

Morrisons is recalling Savers Cashews 125g with the best before dates listed below because there is a risk that some packs may contain glass.

Pack size: 125g
Best before: 9 August 2026, 6 September 2026, 26 September 2026, 28 September 2026, 9 October 2026.

What you need to do?

If you have bought the above product do not consume it. Instead, return it to the nearest store for a full refund. No other products are affected by this issue.

Food Recall: Divilly Brothers No Added Nitrite Crumbed Ham - Sold through ALDI and Dunnes Stores The following notice ha...
22/05/2026

Food Recall: Divilly Brothers No Added Nitrite Crumbed Ham - Sold through ALDI and Dunnes Stores

The following notice has been issued by the Food Standards Agency.

Divilly's is recalling Divilly Brothers No Added Nitrite Crumbed Ham because it contains wheat (gluten), which is not mentioned on the label.

Product details
Divilly Brothers No Added Nitrite Crumbed Ham
Pack size: 90 g
Batch code: 20163983
Use by: 4 June 2026

Risk statement
This product contains wheat (gluten), making it a possible health risk for anyone with an allergy or intolerance to wheat or gluten, or with coeliac disease.

Action taken by the company
Divilly's is recalling the above product and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.

Our advice to consumers
If you have bought the above product, do not eat it. Instead, return it to where you bought it from for a full refund.

Address

Middlesbrough
TS12RH

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+448082231133

Website

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