Merthyr Tydfil Housing Association

Merthyr Tydfil Housing Association Merthyr Tydfil Housing Association provides homes exclusively for people wishing to live in Merthyr Tydfil.

Please note that this page is not intended for you to report maintenance or housing issues. If you have any problems please contact us on 01685 352800. We do welcome constructive criticism and complaints and we will do our best to address these concerns promptly. Please note that our office opening hours are 9.30am to 4.30pm and we may not be able to give you an answer straight away.

12/06/2026

Join us for our Energy Roadshows at the following venues and times:

📍Aberfan, Smyrna Chapel, Aberfan Rd, CF48 4QN
📆Tuesday 2nd June, 12pm-2pm
📆Thursday 4th June, 6pm-8pm

📍Town Centre - St David's Church Community Hall, CF47 0BA
📆Thursday 11th June 10am-12pm

📍Treharris, Treharris Boys & Girls Club, Forrest Rd, CF46 5HG
📆 Wednesday 17th June, 11am-2pm

📍Treharris, Community Centre, Perrot Street, CF46 5ET
📆 Thursday 18th June, 5pm-7pm

11/06/2026

📞 Did you know our phone lines are busiest between 9:30am and 10:30am, Monday to Friday?

If your call isn’t urgent, we kindly ask that you contact us outside of this time to avoid long wait times. 👍

You can also get in touch with us easily by email:
🔧 To report a repair: [email protected]
📬 For general enquiries: [email protected]

Thanks for helping us keep things running smoothly! 🙌

🏡✨ Need a hand with your tenancy? We’re here for you!Are you a Merthyr Housing tenant struggling with:💸 Rent arrears?🏠 H...
10/06/2026

🏡✨ Need a hand with your tenancy? We’re here for you!

Are you a Merthyr Housing tenant struggling with:
💸 Rent arrears?
🏠 Housing issues?
📉 Shortfalls in your income?

You're not alone — our Tenancy Sustainability Officer is here to help you stay on track and feel more secure at home. 💪

Here’s what we offer — totally free and confidential:
✅ Expert advice you can trust
✅ Help understanding your housing rights
✅ Support with rent and income issues
✅ Referrals to services that can offer more help

📞 Reach out today – we’re only a call, click or message away:
📱 01685 352 815
📧 [email protected]
📩 Or just DM us!

Let’s work together to keep your home secure and stress-free. ❤️

We know energy costs can be a worry. But you’re not alone — we’re here to help. If you’re concerned about your heating b...
09/06/2026

We know energy costs can be a worry. But you’re not alone — we’re here to help.

If you’re concerned about your heating bills or struggling with costs, reach out to us today. Friendly advice, support and practical help are just a message away.

Contact us now for help and support 01685 352 800

Keep Your Home & Loved Ones Safe from Fire 🔥Did you know that simple steps can make a huge difference in reducing fire r...
08/06/2026

Keep Your Home & Loved Ones Safe from Fire 🔥

Did you know that simple steps can make a huge difference in reducing fire risks at home? From planning your escape route 🏃‍♀️➡️🏠 to staying alert while cooking 🍳, small changes can save lives.

South Wales Fire and Rescue Service has put together clear, practical advice to help you keep your home safe. ✅

👉 Click here to explore their tips and make your home safer today: https://www.southwales-fire.gov.uk/your-safety-wellbeing/at-home/

Let’s work together to protect what matters most. ❤️

08/06/2026

📞 Did you know our phone lines are busiest between 9:30am and 10:30am, Monday to Friday?

If your call isn’t urgent, we kindly ask that you contact us outside of this time to avoid long wait times. 👍

You can also get in touch with us easily by email:
🔧 To report a repair: [email protected]
📬 For general enquiries: [email protected]

Thanks for helping us keep things running smoothly! 🙌

🎉 Have Your Say and Be Rewarded! 🎉At Merthyr Housing, your feedback matters to us. That’s why we’ve launched a monthly t...
06/06/2026

🎉 Have Your Say and Be Rewarded! 🎉

At Merthyr Housing, your feedback matters to us. That’s why we’ve launched a monthly tenant survey – giving you the chance to share your views and help shape our services.

💷 Complete a survey and you’ll be entered into a monthly prize draw to win one of FOUR £20 We Love Merthyr gift vouchers!

But wait… there’s more! 👀

🏆 If you complete more than half of our monthly surveys during this financial year, you’ll also be entered into our Grand Prize Draw, where one lucky tenant will win a £500 voucher of their choice!

📱 Taking part couldn’t be easier. You can complete the survey:
✅ Via the link sent by text message
✅ Using a paper copy available from our office
✅ Through our page

👀 Keep an eye out for each month’s survey and don’t miss your chance to win.

One of our April winners was Daniel for completing our survey on our recharges policy.

Our next survey will go live on the 15th of June

🚫 Merthyr Tydfil Housing Association stands firm: We will NOT tolerate anti-social behaviour or any form of discriminati...
05/06/2026

🚫 Merthyr Tydfil Housing Association stands firm: We will NOT tolerate anti-social behaviour or any form of discrimination — including hate crimes. 💪🏽✨

Did you know?
While national crime stats track five main types of hate crime, we recognise that abuse can also target people because of their age, gender, caste, or lifestyle. Everyone deserves to feel safe and respected in their home and community. ❤️

If you believe you’ve been a victim of hate crime or anti-social behaviour, please speak up and report it — help us keep Merthyr safe for everyone.

👉 Report here: https://www.report-it.org.uk/

You’re not alone. We’re here to support you. 🤝

Address

11-12 Lower High Street
Merthyr Tydfil
CF478EB

Opening Hours

Monday 9:30am - 4:30pm
Tuesday 9:30am - 4:30pm
Wednesday 9:30am - 4:30pm
Thursday 9:30am - 4:30pm
Friday 9:30am - 4:30pm

Website

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