Melton Borough Council Housing Services

15/09/2026

🏠 DID YOU KNOW?

As a tenant, you’re responsible for looking after your home, and in some circumstances, you may be charged for repairs or work that isn’t caused by normal wear and tear.

💷 You may be recharged if:
🔨 Damage to your home, fixtures or fittings has been caused by you, someone in your household or a visitor
🛠️ Alterations or improvements have been made without getting permission first
🏡 Work carried out without permission needs to be removed or the property returned to its original condition

Thinking about making a change to your home? Check with us first.

Even if it seems like a small improvement, you may need permission before starting work.

Getting permission beforehand can save you from unexpected costs or having to put things back later.

💡 Remember: ask first, alter second!

10/09/2026

☕Cuppa & Chat is hitting the road!🛻

Following some great conversations at Asfordby Village Hall, we're taking our Cuppa & Chat session to Waltham on the Wolds.

Join us at Waltham village hall, Thursday 24 September, 4:30pm–6:00pm, for a cuppa, a biscuit, and a chat with the team.🍪

Everyone is welcome, and we'd love to hear what matters most to you.

If you're able to come along, please let us know by emailing [email protected].📩

09/09/2026

🏆 A proud moment for Melton Borough Council Housing Services!

Receiving the highest possible rating is a testament to the partnership between our residents, tenant representatives and colleagues. Together, we're continuing to improve services and make a positive difference for our communities.

Thank you for being part of the journey. 👏

We have been awarded the highest possible rating for our Housing and Landlord Services.

The achievement reflects the hard work of colleagues, councillors, tenant representatives and volunteers, whose feedback and involvement have helped shape improvements across our housing services. From strengthening tenant engagement and improving transparency, to enhancing anti-social behaviour case management and using better insight to support residents, we remain committed to continuous improvement.

A huge thank you to everyone involved in helping us achieve this important milestone and deliver the best possible outcomes for our tenants.

Read the full press release on our website at https://www.melton.gov.uk/your-council/news-and-awards/news/2026/housing-regulator-reassessment/

09/09/2026

⏳ Council tenants and leaseholders, don't miss your chance to have your say!

The consultation on the new Neighbourhood Management Policy is now open.

We're looking for feedback on our neighbourhoods to help shape services and shared spaces across the borough.

Take part today and help influence the future of your neighbourhood:
https://haveyoursay.melton.gov.uk/housing-and-community-services/neighbourhood-management-policy-consultation

07/09/2026

🚬 Stub it out, Dispose of it safely🔋

Did you know that incorrectly disposing of ci******es and vapes can cause serious fires?

A few simple steps can help keep our homes and communities safe:

🚬 Ci******es
• Make sure ci******es are completely extinguished before disposing of them
• Use a proper, stable ashtray on a fire-resistant surface
• Never throw cigarette ends on the ground or dispose of them while they’re still hot

💨 Vapes & e-ci******es
• Never put vapes or their batteries in your general waste or recycling bin
• Vapes contain lithium-ion batteries which can catch fire if damaged or crushed
• Take unwanted vapes and batteries to an appropriate electrical or battery recycling point instead

🔥 Small item, Big fire risk. Dispose of it safely.

For more fire safety advice, visit Leicestershire Fire and Rescue Service 👇https://leics-fire.gov.uk/smoking-and-e-ci******es

04/09/2026

Our Healthy Active Communities team still have some spaces left on their next Escape Pain course which starts on Monday 14th September 2026.

Check out the post below for more Information👇

We have some spaces left on our next Escape Pain course which starts on Monday 14th September 2026.

Sessions will take place on Mondays 1.15pm-2.15pm and Wednesdays 12.30pm-1.30pm.

Do you or someone you know have osteoarthritis in hips/knees or chronic hip/knee pain? This programme could be for you!

If you or someone you know are:
✅Are aged 45+
✅ Have had chronic hip/knee pain for 3+ months or have osteoarthritis
✅ Want a supervised, confidence building exercise programme
✅Are able to exercise independently
✅ Can commit to all 12 sessions

If this sounds like you, we’d love for you to join us!💪😀

📞Call Ally to find out more and register your interest: 07771 733 261

03/09/2026

📢 Council tenants and leaseholders we want to hear from you.

Help shape a new Neighbourhood Management Policy for council housing areas across the borough.

Share your views and help create neighbourhoods' people are proud to call home.

Complete the consultation on our website at:
https://haveyoursay.melton.gov.uk/housing-and-community-services/neighbourhood-management-policy-consultation

02/09/2026

🏠Estate Walk – Fairmead🏠

Our Housing Team will be visiting Fairmead estate on Wednesday 16th September.

This is a great opportunity to meet your Housing Team, raise any concerns about your neighbourhood, and chat with us about anything that’s important to you.

📍 Feel free to join us at any point along the route shown below, we’d love to see you!

Visit our website for more information about our Estate walks : https://www.melton.gov.uk/housing/council-tenants/tenant-engagement/estate-walks/

02/09/2026

Calling all tenants 📢

We’re inviting you to take part in our tenant satisfaction survey.

We want to understand how we are performing and gather your views so that we can make improvements to the services we deliver to you all.

Our partners, HWLincs, should be getting in touch with you to invite you to take part.

Read more on our website 👇

https://www.melton.gov.uk/housing/council-tenants/how-are-we-performing/tenant-satisfaction-measures/

28/08/2026

✨ Bradgate Flats Improvement Programme ✨

We're excited to announce that refurbishment works to the communal areas at Bradgate Flats are planned for this financial year.

As part of the programme, we'll be:

🎨 Refreshing communal areas with redecoration
🧹 Replacing worn carpets
🔨 Carrying out external repairs and improvements

Your feedback matters to us, and we’ll continue to work with tenants throughout the refurbishment to understand which improvements are considered to be a priority.