One Manchester

One Manchester We own and manage over 12,000 homes in central, South, and East Manchester. This account is monitored between 9am-5pm Monday to Friday.

For any enquiries, please contact 0330 355 1000.

Did you know you can access free employment and skills support? If you're a One Manchester customer looking for work or ...
19/03/2026

Did you know you can access free employment and skills support?

If you're a One Manchester customer looking for work or interesting in doing some training, our friendly team can help.

Our Employment and Skills Team can help you with:

📝 CV writing
🔎 Job searching
🏗️ Confidence building
📔 Finding training
💼 Interview preparation

Interested? Pop over to our website to find out more 👉 https://bit.ly/4bjip5V

🌙✨ Eid Mubarak to all our customers and everyone living in our communities As the month of Ramadan comes to a close, we’...
19/03/2026

🌙✨ Eid Mubarak to all our customers and everyone living in our communities

As the month of Ramadan comes to a close, we’re wishing our customers and colleagues a joyful Eid filled with peace, connection, and moments of togetherness.

Eid‑al‑Fitr is a time to reflect, give thanks, and celebrate the strength and generosity shown throughout Ramadan. Whether you’re gathering with loved ones, sharing delicious food, or giving back to your community, we hope your day is full of warmth and blessings.

Last week, a group of customers joined us for a feedback session focused on improving how we share information about our...
18/03/2026

Last week, a group of customers joined us for a feedback session focused on improving how we share information about our gas services.

They told us about:

✉️ Their experiences of receiving gas updates
📝 Ideas to make our messages clearer, simpler and more useful
🗣️ Feedback they’d like us to share with Ashley & McDonough representatives and our One Manchester team

Your voice genuinely helps shape how we work and improve our services.

If you’d like to share your thoughts and get involved, there are plenty of ways to take part – find an option that suits you here ➡️ https://bit.ly/4bLBvSi

Scammers are getting smarter, but so are we. If something doesn’t feel quite right online, take a moment to think before...
17/03/2026

Scammers are getting smarter, but so are we. If something doesn’t feel quite right online, take a moment to think before you click or share any personal information.

Here are a few simple tips from Money Helper to help you stay safe:

⭐ Pause before you click – scammers often create fake urgency to push you into acting quickly
⭐ Check who’s really contacting you by checking email addresses, phone numbers and links carefully
⭐ Never share personal or banking details if you weren’t expecting to be asked for them

Staying scam aware helps protect you, your home, and your peace of mind. Find out more about how you can stay safe online 🔗 https://bit.ly/3NtIjuz

Need to book a repair, pay your rent or get in touch with your Neighbourhood Officer?Our One Manchester customer portal ...
15/03/2026

Need to book a repair, pay your rent or get in touch with your Neighbourhood Officer?

Our One Manchester customer portal makes it easy to access our services online, whenever it suits you. You can manage your tenancy, report repairs and find the support you need – all in one place.

If you haven’t signed up yet, it only takes a few minutes to get started.

Register for our customer portal today 🔗 https://bit.ly/4s8CDVZ

Our next Future Focus event is just around the corner and this time, it's all about housing 🏠📆 Tuesday 17 March from 10....
14/03/2026

Our next Future Focus event is just around the corner and this time, it's all about housing 🏠

📆 Tuesday 17 March from 10.30am-12pm
📍 Gorton Hub, 27 Garratt Way (M18 8HE)

Pop down to:

⭐ Find out more about the housing industry first-hand from people working in the sector
⭐ Get advice and support from industry professionals
⭐ Connect with an employability mentor
⭐ Find out about skills you may need to land your next role

Interested? Find out more on our website 🔗 https://bit.ly/3Ny67NM

13/03/2026

We asked some of our engaged customers to tell us what Customer Voice at One Manchester meant to them – take a look out our video to find out what they said 📽️

To us, Customer Voice is key in everything we do. The more feedback we receive, the more changes we can make to our services in line with what our customers want and need ✔️

Keen to get involved? Head over to our website to find current feedback opportunities 🔗 https://bit.ly/4ll077w

Last week we teamed up with BUG Community Garden in Beswick to organise a colleague volunteer day – and what a day it wa...
12/03/2026

Last week we teamed up with BUG Community Garden in Beswick to organise a colleague volunteer day – and what a day it was 🧤

Colleagues from across the business spent the day planting Beswick's first food forest – its aim is to make a significant impact on food provision in the local area and supply food to Beswick families who need it 🌳

BUG Beswick Community Garden is a shared green space where local people can come together to grow fruit, vegetables, herbs and flowers. If you're keen to learn new skills, meet new people and pick what you help to grow, it could be the place for you.

You can pop down every Wednesday and Thursday to dig, plant and grow for free:
📍 Meet at the reception of The East Manchester Academy (60 Grey Mare Lane, M11 3DS)
🕑 Anytime from 10am–4pm

Find out more about BUG Community Garden 🔗 https://bit.ly/3P4L2ej

Find out more about social value at One Manchester and how we're giving back to our communities 🔗 https://bit.ly/4cG8mcf

11/03/2026

So, what is rightsizing and what could it mean for you? 🤔

Check out the video below to hear from our Head of Neighbourhoods about how we can support you to move to a home that better suits your needs 🏠

Rightsizing can offer you:

⭐ Free home removal – we'll arrange and cover the cost of your move
⭐ Personal support from a dedicated Rightsizing Officer who will guide you every step of the way
⭐ A £2,500 cash payment once you've moved

Interested? Looking for more information? Fill in our referral form using our website – a friendly Rightsizing Officer from Manchester City Council will be in touch to discuss what the right option could be for you 🔗 https://bit.ly/4sywulv

09/03/2026

Want to get more confident using your phone, tablet or laptop? 💻

Pop down to one of our free drop-in sessions designed to help you build your digital skills in a relaxed and friendly setting ✔️

📆 Every Thursday from 10am-12pm
📍 Gorton Hub, Garratt Way (M18 8HE)
📱 Bring your own device or borrow one of the devices provided

Find out more on our website 🔗 https://bit.ly/47qHLfB

This International Women's Day we're spotlighting Smart Works Greater Manchester 🤩Last year, we supported Smart Works to...
08/03/2026

This International Women's Day we're spotlighting Smart Works Greater Manchester 🤩

Last year, we supported Smart Works to deliver their coaching and clothing service to unemployed women across our city using our Community Fund. The work Smart Works does is crucial in helping women gain confidence and look for work, regardless of their circumstances. Check out some of their impact numbers:

⭐ 6,000+ women supported over the past 10 years
⭐ 64% of clients secured employment after visiting Smart Works Greater Manchester
⭐ 100% of clients felt more confident about interview success after their appointment

Interested? Find out more about how you can access the service using Smart Work Greater Manchester's website 🔗 https://bit.ly/3NcIKJo

07/03/2026

Ever thought about what rightsizing could offer you? Take a look below to find out why our scheme could be the right fit ⬇️

Rightsizing is about moving from a larger home into a smaller, more manageable one that better fits your needs. Many people choose to rightsize because they want:

🏠 A home that’s easier to maintain
👭 To live closer to family, friends, or support networks
💵 Lower household costs, including reduced bills and no bedroom tax

Interested?
💻 Find out more and fill in our referral form on our webpage: https://bit.ly/4snq74s
✉️ Email our Allocations team: [email protected]
🏠 Get in touch with your Neighbourhood Officer: https://bit.ly/4rT0EAa
📞 Call us on 0330 355 1000

Address

Manchester

Opening Hours

Monday 8am - 5:30pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8am - 5:30pm
Friday 8am - 5:30pm

Telephone

+443303551000

Website

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