New Forest Housing

19/03/2020

We are currently experiencing high volumes of calls and emails due to COVID – 19.

Tenants who are concerned about making their rent payments due to loss of earning because of illness or self-isolation are advised to check the DWP website https://www.gov.uk/government/news/coronavirus-support-for-employees-benefit-claimants-and-businesses

If you need advice on how to make a claim please contact Citizen’s Advice, or speak to a member of the Revenues & Benefits team or Rents team.

If you need to claim Universal Credit please apply on line at www.gov.uk/universal-credit/how-to-claim or call the helpline on 0800 328 6455.

To claim Statutory Sick Pay (SSP) you must inform your employer, if employees need to provide evidence to their employer that they need to stay at home due to coronavirus, they will be able to get it from the NHS 111 online instead of having to get a fit note from their doctor – this is currently under development and will be made available soon.

If you are claiming Housing Benefit and it has stopped or have a query you will need to speak to the Revenues & Benefits team on 01590 646121.

For current updates please check our website at www.newforest.gov.uk

We aim to respond to your email as soon as possible and thank you for your patience.

17/10/2019

NFDC are now holding weekly drop in sessions around the district to discuss any issues with your rent account.

The sessions are:-

Tuesday - Lymington Town Hall - 10.00 - 12.00
Wednesday - New Milton Town Hall - 10.00 - 12.00
Thursday - Totton Civic Offices - 10.00 - 12.00
Thursday - Ringwood Gateway - 13.00 - 15.00
Friday - The Grove, Hythe - 09.30 - 11.30

Remember there is no need to book a place just pop in.

We look forward to seeing you.

03/08/2017

As of 2nd October 2017 our applicants will no longer be able to submit interest in a property being advertsed on the Homesearch housing waiting list by text message. Instead, they will need to apply online using their Homesearch Application number or complete a 'property request form' and post it to the Housing Options Team or take it into a local Information Office. They must ensure that the property request form reaches the Housing Options Team by midnight Sunday after the property is advertised.

21/06/2017

Statement from Cllr Jill Cleary, portfolio holder for housing, re; Grenfell Tower fire www.newforest.gov.uk/grenfell

Statement from Cllr Jill Cleary, NFDC Portfolio Holder for Housing, regarding the Grenfell Tower fire:

09/05/2017

On your lunchbreak? Register to vote for the UK general election on your mobile in just a few mins: http://socsi.in/9tyoI

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11/04/2017

Had a change in your circumstances? It could affect your housing benefit/council tax reduction so please tell us asap http://bit.ly/2lAMgiP

15/03/2017

With spring around the corner have you thought about securing your sheds and bikes?

http://forestnet/article/3547/Security-items

24/01/2017

Follow our customer services team on twitter to hear latest updates on services you use https://twitter.com/nfdc_updates?lang=en-gb

19/01/2017

The Met office are warning of cold weather over the next few days in the south. Prolonged periods of cold weather can be dangerous, especially for the very young, very old or those with chronic diseases. For advice on keeping warm and well see http://www.nhs.uk/Livewell/winterhealth/Pages/Verycoldweather.aspx

19/01/2017

From 22 Feb, Universal Credit will start to be rolled out for all working age claimants in Bartley, Bramshaw, Brook, Cadnam, Calmore, Copythorne, Lyndhurst, Minstead, Ower, Totton, and Winsor. Read more https://goo.gl/0fXb1Q

13/01/2017

Good morning. Our refuse crews have started their rounds as usual and there is no service disruption reported for any of our services at this time.

https://goo.gl/aqqPTx

12/01/2017

The Met Office say there is some likelihood of snow / ice / rainfall in Hampshire. We are expecting our refuse teams to be out collecting as usual tomorrow so please put your recycling and rubbish out as normal. We will update you here if anything changes. Thank you