01/06/2026
π FREE Customer Service for Hospitality Level 2 Course π
Looking to start or grow your career in hospitality? This accredited course will help you develop the skills, knowledge and confidence needed to deliver outstanding customer service and prepare for opportunities within the industry.
β
Learn how to:
β’ Deliver excellent customer service
β’ Communicate confidently with customers
β’ Understand customer needs and expectations
β’ Work effectively as part of a team
β’ Handle complaints and customer feedback
β’ Demonstrate professional behaviour and presentation
β’ Understand food hygiene, health & safety, and safeguarding
β’ Prepare for hospitality career opportunities
π Gain an Accredited Certification:
Level 2 Understanding Excellence in Customer Service for Hospitality
π Location: Reach, Parklands Library, Speke, L24 0TY
βΌοΈMust be 19+ before 31st August 2025.
βΌοΈNOT employed
βΌοΈNOT in education
π° FREE to complete for learners who meet the eligibility criteria for funding.
π To book your place or find out more:
π§ [email protected]
π± 0151 294 4749