United Lincolnshire Hospitals NHS Trust - ULHT

United Lincolnshire Hospitals NHS Trust - ULHT Welcome to the official page for United Lincolnshire Hospitals NHS Trust (ULHT). You can also share your own experiences and feedback with others.

United Lincolnshire Hospitals NHS Trust is situated in the county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of over 720,000 people. United Lincolnshire Hospitals NHS Trust provides a wide range of healthcare services delivered by more than 7,500 highly trained staff and volunteers. Each year we receive £399 million to provide patient services

delivered to patients in Lincolnshire. We invest around £12 million each year in improving our clinical services by replacing and upgrading our medical equipment, modernising our estate and facilities and improving our information and technology infrastructure. These pages are to keep you informed about the latest news and updates taking place across the Trust. Please be aware that anything that you post on our page will be visible to everyone who accesses this page. We reserve the right to remove any posts or comments that are defamatory; abusive, obscene, threatening or bullying or offensive. Please do not post petitions, lobbying content or commercially driven topics as these will be removed. Any content deemed to fall into these categories may be deleted from the page. This site is moderated during office hours only by our communications team. We would advise you to refrain from posting sensitive or personal medical information on the page. If you are concerned about the privacy of your information please review your Facebook privacy settings. Medical help
Please do not post medical or health related queries on this page as we will not be able to respond to these. If you require medical advice or feel unwell speak to your GP, ring NHS 111 or visit your local walk-in clinic. For urgent medical attention contact 999 or attend your nearest Accident and Emergency department. How to make an FOI request
In order to comply with the Freedom of Information Act 2000 public sector organisations such as ours have to routinely publish information whenever possible. If you wish to make a request for information about the Trust under the Freedom of Information Act, all queries should be directed to:

Corporate Services Manager
United Lincolnshire Hospitals NHS Trust
Trust Headquarters
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 4AX
Email: [email protected]

How to contact the communications team

For media enquiries please contact the Communications team based at Lincoln County Hospital on (01522) 573986 or email [email protected]. Office hours are from 9am to 5pm, Monday to Friday. For information out of office hours phone Lincoln County Hospital switchboard on (01522) 512512 and ask to speak to the on-call director - if your call is urgent the media officer will be contacted on your behalf. Write to us at any time:

United Lincolnshire Hospitals NHS Trust
Communications Department
Robey House
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 4AX

How to contact the PALS team
The Patient Advice and Liaison Service (PALS) is a confidential, on-the-spot, advice and support service for patients, relatives and carers. PALS act independently when handling patient and family concerns, liaising with staff, managers, or relevant organisations, to negotiate immediate or prompt solutions. PALS will not investigate complaints but PALS will inform and support people who wish to use the NHS complaints procedure. Lincoln County Hospital
Located near Main Reception
Telephone 01522 707071

Pilgrim Hospital
Located in Main Reception
Telephone 01205 446243

Grantham and District Hospital
Located adjacent to Ward 6
Telephone 01476 464861

If you would like to contact PALS by email you can email [email protected]. How to raise a concern or complaint
Whilst we are always pleased to receive comments in appreciation of our services, we acknowledge that we do not always get it right. We treat complaints seriously and want to ensure that we learn from them, taking action to improve our services. If you wish to make a comment or complaint you can email [email protected] or complete the online complaint form. However, if you want to make written complaint, you can do this by writing to the Chief Executive:

United Lincolnshire Hospitals NHS Trust
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY

The resident doctors' strike that was due to start on Monday has now been called off.Please continue to attend any appoi...
14/06/2026

The resident doctors' strike that was due to start on Monday has now been called off.

Please continue to attend any appointments as planned and access NHS services as normal if you need them.

Anita Adu Mensah spent several days working with the Neonatal Unit teams at Lincoln County Hospital and Pilgrim Hospital...
13/06/2026

Anita Adu Mensah spent several days working with the Neonatal Unit teams at Lincoln County Hospital and Pilgrim Hospital in Boston.

Anita has a degree in neonatal nursing and is passionate about the care she is able to provide to families in the maternity unit at The King’s Village Hospital in rural north Ghana. The hospital is part-supported by the Ghanaian government and by The King’s Village which is a UK charity. At the moment the unit doesn’t have many facilities to provide specialist care for babies who are born prematurely or need extra help.

The visit was arranged as the service provided on the unit at Pilgrim hospital mirrors the service the Ghanaian government would like to be provided in Ghana.

Hospital Chaplain Reverend Alison Gibbs helped to arrange the visit. She said: “It was really exciting to be able to meet Anita and play a small part in helping her to create a special care unit that serves 150,000 people. They do not have access to any other healthcare than what is provided at the hospital. I honestly believe we have gained as much from meeting Anita and as she has learned from us.”

Neonatal Unit Sister Helen Fletcher welcomed Anita to Lincoln County Hospital at the end of May. She said: “It was an amazing experience to be able to welcome Anita to our department.

“She fitted right in and we learned a lot from her about her experiences, as well as being able to share our knowledge about how we care for our smallest patients and their families. Anita was only with us for a few days, but she made friends within our team and it was a real privilege to work alongside her. She has left a lasting impression and we wish her well. We cannot wait to hear about what she achieves and the care that will be provided to families and babies in Ghana.”

One of the special babies Anita got to meet during her visit was Arabella Millhouse. Arabella’s mum, Louise, was being monitored at Lincoln County Hospital when she went into labour when she was just 24 weeks pregnant. The decision was made to transfer her to the Jessop Wing at Sheffield Teaching Hospital as they have specialist intensive care for babies who are born as early as Arabella.

Arabella was born on Thursday 12 March, three days after her mum’s birthday, weighing just 685g. This is the same weight as a refill bag of Quality Streets. Once Arabella was well enough the family were repatriated back to Lincoln County Hospital. With the support of the amazing neonatal teams and neonatal nurses like Anita, Arabella is doing really well and getting stronger and bigger each day.

Anita said: “I cannot thank everyone enough for the warm welcome I received. I learned so much. Everyone was so willing to share information and answer all of my questions. I have taken away so many ideas, not just about equipment, but also about the difference smaller initiatives and actions can make to families and their babies.

“I was overwhelmed by how friendly and welcoming everyone was. I have made so many new friends and I promise to keep in touch and let everyone know the differences they have helped to make for my patients in Ghana.”

This week's Feedback Friday goes to our Endoscopy Unit at Lincoln County Hospital. 💙"Just wanted to say that I was a lit...
12/06/2026

This week's Feedback Friday goes to our Endoscopy Unit at Lincoln County Hospital. 💙

"Just wanted to say that I was a little apprehensive before this procedure and although they could not complete the ERCP part of it, all the doctors, nurses and staff were fantastic with regards to explaining what was involved and making me feel relaxed and in very safe hands.

"They all displayed compassion and reassurance and It could not have gone any better. Many thanks and well done."

To  Branston Ward at Lincoln County Hospital, with a special mention to Miss Harper. 🩷"I recently had major surgery in L...
11/06/2026

To Branston Ward at Lincoln County Hospital, with a special mention to Miss Harper. 🩷

"I recently had major surgery in Lincoln County Hospital and feel the need to share my experience as a patient. To be exact, my surgery took place in the main building, after which I was transferred to Branston Ward. This building being part of the maternity block.

"From the beginning of my investigations to the final diagnosis of my condition all procedures were dealt with positively. Likewise, when finally my day for surgery arrived I had every confidence in Miss Harper and her medical team.

"After arriving onto Branston Ward I felt immediately re-assured with the confident skills of the nursing team. Both day and night I was cared for with a professional and friendly manner.

"Snacks and meals were enjoyable and were prepared and served efficiently. I am truly grateful to all involved and concerned. I now look forward to my continued recovery."

Ahead of England's friendly against Costa Rica tonight, take a look at the new   campaign in Lincolnshire to highlight t...
10/06/2026

Ahead of England's friendly against Costa Rica tonight, take a look at the new campaign in Lincolnshire to highlight the help available to those experiencing domestic abuse.

Evidence shows that domestic abuse incidents can increase during major international football tournaments.

If you feel scared, controlled, isolated, threatened or intimidated in your relationship, this is abuse.

As the World Cup approaches, we are launching a new campaign to highlight the vital help available for those experiencing domestic abuse, and to encourage those using harmful behaviours to seek help to change.

Evidence shows that domestic abuse incidents can increase during major international football tournaments, and we know it can be a time when people might feel more on edge. This campaign aims to help reach those people.

10,000 coasters will be distributed across Lincolnshire pubs, clubs and venues which will signpost to both the Lincolnshire Domestic Abuse Specialist Service (LDASS) and to Respect, the national charity supporting people who want to change harmful patterns in their relationships.

If you feel scared, controlled, isolated, threatened or intimidated in your relationship, this is abuse.

📞 Call Lincolnshire Police on 101 (999 in an emergency)
💻 Visit https://www.ldass.org.uk/
📞 Or call the National Domestic Abuse Helpline on 0808 2000 247 at any time.

Nominations are now open for our third Group Staff Awards, which are an opportunity for the people of Lincolnshire to re...
10/06/2026

Nominations are now open for our third Group Staff Awards, which are an opportunity for the people of Lincolnshire to recognise the hard work, dedication and care shown by community and hospital staff working across the county, and where they have demonstrated exceptional professionalism and care. 🌟

You can view the full criteria on our website and nominate your NHS stars via our short form: https://www.ulh.nhs.uk/jobs/reward-and-recognition/staff-awards/

Alternatively, you can submit a video nomination via email, telling us all about how your nominee has gone above and beyond.

Please note that the nominations for 2026 will close on Friday 24 July.

United Lincolnshire Hospitals Charity (ULH Charity) was founded in 1996 and has been supporting our staff to deliver out...
09/06/2026

United Lincolnshire Hospitals Charity (ULH Charity) was founded in 1996 and has been supporting our staff to deliver outstanding care to our patients, their families and carers at Lincolnshire Hospitals. Funding the extras which we know can’t be provided by the NHS alone.

With the support of local fundraisers, ULH Charity has recently funded:

💙 Life-saving equipment for our neonatal unit at Lincoln County Hospital
💙 Scalp cooling treatments to prevent hair loss for our cancer patients
💙 Head and neck cradles to help patients with head and throat cancers be more comfortable while having treatment
💙 A biopsy trolley at Grantham and District Hospital, helping patients diagnosed with prostate cancer get quicker treatments.

Visit their website to learn more about the difference they make: https://www.ulhcharity.org.uk/

You may receive a text from us about appointment availabilityWe are introducing a new text message service to help offer...
09/06/2026

You may receive a text from us about appointment availability
We are introducing a new text message service to help offer outpatient appointments when slots become available.

If you are waiting for an appointment, you may receive a message like the example below asking if you are available to attend at short notice. Simply reply YES if you would like to be considered.
✅ This is a genuine message from our teams
✅ It helps us fill appointments more quickly
✅ It may help you to be seen sooner

Please note: replying does not guarantee an appointment, but it lets us know you’re available.

Please be assured these messages are genuine. An example message is shown below.

Changes to hospital appointment queriesWe’re introducing a Patient Services Hub — a new system designed to make it easie...
08/06/2026

Changes to hospital appointment queries

We’re introducing a Patient Services Hub — a new system designed to make it easier for you to get the information you need about your hospital appointments.

You can now use automated options to have simple queries answered and actioned quickly and easily. To help save time, please have your NHS number ready when you call.
If you prefer, you will still be able to speak to a member of staff.

📱 Call us on 01522 573200

Please bear with us while we make these improvements. Thank you for your patience and support.

05/06/2026

This week, we are celebrating our incredible volunteers who give their time, compassion, and energy to support our NHS every single day.

Across Lincolnshire Community and Hospitals NHS Group, we have 379 volunteers supporting our services and giving their time. Thank you for everything you do for our patients, communities, and colleagues. 💙

Address

Trust Headquarters, Lincoln County Hospital, Greetwell Road
Lincoln
LN25QY

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