United Lincolnshire Hospitals NHS Trust - ULHT

United Lincolnshire Hospitals NHS Trust - ULHT Welcome to the official page for United Lincolnshire Hospitals NHS Trust (ULHT). You can also share your own experiences and feedback with others.

United Lincolnshire Hospitals NHS Trust is situated in the county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of over 720,000 people. United Lincolnshire Hospitals NHS Trust provides a wide range of healthcare services delivered by more than 7,500 highly trained staff and volunteers. Each year we receive £399 million to provide patient services

delivered to patients in Lincolnshire. We invest around £12 million each year in improving our clinical services by replacing and upgrading our medical equipment, modernising our estate and facilities and improving our information and technology infrastructure. These pages are to keep you informed about the latest news and updates taking place across the Trust. Please be aware that anything that you post on our page will be visible to everyone who accesses this page. We reserve the right to remove any posts or comments that are defamatory; abusive, obscene, threatening or bullying or offensive. Please do not post petitions, lobbying content or commercially driven topics as these will be removed. Any content deemed to fall into these categories may be deleted from the page. This site is moderated during office hours only by our communications team. We would advise you to refrain from posting sensitive or personal medical information on the page. If you are concerned about the privacy of your information please review your Facebook privacy settings. Medical help
Please do not post medical or health related queries on this page as we will not be able to respond to these. If you require medical advice or feel unwell speak to your GP, ring NHS 111 or visit your local walk-in clinic. For urgent medical attention contact 999 or attend your nearest Accident and Emergency department. How to make an FOI request
In order to comply with the Freedom of Information Act 2000 public sector organisations such as ours have to routinely publish information whenever possible. If you wish to make a request for information about the Trust under the Freedom of Information Act, all queries should be directed to:

Corporate Services Manager
United Lincolnshire Hospitals NHS Trust
Trust Headquarters
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 4AX
Email: [email protected]

How to contact the communications team

For media enquiries please contact the Communications team based at Lincoln County Hospital on (01522) 573986 or email [email protected]. Office hours are from 9am to 5pm, Monday to Friday. For information out of office hours phone Lincoln County Hospital switchboard on (01522) 512512 and ask to speak to the on-call director - if your call is urgent the media officer will be contacted on your behalf. Write to us at any time:

United Lincolnshire Hospitals NHS Trust
Communications Department
Robey House
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 4AX

How to contact the PALS team
The Patient Advice and Liaison Service (PALS) is a confidential, on-the-spot, advice and support service for patients, relatives and carers. PALS act independently when handling patient and family concerns, liaising with staff, managers, or relevant organisations, to negotiate immediate or prompt solutions. PALS will not investigate complaints but PALS will inform and support people who wish to use the NHS complaints procedure. Lincoln County Hospital
Located near Main Reception
Telephone 01522 707071

Pilgrim Hospital
Located in Main Reception
Telephone 01205 446243

Grantham and District Hospital
Located adjacent to Ward 6
Telephone 01476 464861

If you would like to contact PALS by email you can email [email protected]. How to raise a concern or complaint
Whilst we are always pleased to receive comments in appreciation of our services, we acknowledge that we do not always get it right. We treat complaints seriously and want to ensure that we learn from them, taking action to improve our services. If you wish to make a comment or complaint you can email [email protected] or complete the online complaint form. However, if you want to make written complaint, you can do this by writing to the Chief Executive:

United Lincolnshire Hospitals NHS Trust
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY

We’re often asked if Lincolnshire’s community diagnostic centres (CDCs) are part of our hospitals…and the answer is yes!...
05/09/2026

We’re often asked if Lincolnshire’s community diagnostic centres (CDCs) are part of our hospitals…and the answer is yes!

Services in Grantham, Lincoln and Skegness (and soon in Boston!) are run by the same amazing NHS clinical teams, using the same digital systems, as our hospitals. We also work in partnership with other local NHS Trusts and GP surgeries for some services and clinics.

You might be asked to attend your nearest CDC for tests, scans or clinics, rather than going to a hospital.

Our CDCs are designed to make it as easy as possible for people living in our communities to access services, with free car parking also available on each site!

We’re also using our CDCs to reduce travel to services where possible, such as in Skegness, where there is now CT and MRI scanners and NHS dental x-ray available in the town for the first time!

If you’re due to have an appointment at one of our CDCs soon, directions and photos of what they look like can be found on our website: https://www.ulh.nhs.uk/services/community-diagnostics-centres/

# Lincoln

This week's Feedback Friday goes to our Surgical Admission Lounge at Lincoln County Hospital. 💙"The staff went above and...
04/09/2026

This week's Feedback Friday goes to our Surgical Admission Lounge at Lincoln County Hospital. 💙

"The staff went above and beyond to ensure the patients needs were met. Nothing was too much for them. They were attentive and always greeted you with smiles on their faces."

To our Endoscopy Department at Lincoln County Hospital.🩷"Friendly service by everyone, putting me at ease, and on time. ...
03/09/2026

To our Endoscopy Department at Lincoln County Hospital.🩷

"Friendly service by everyone, putting me at ease, and on time. Generally a very good job, thank you."

Our people are at the heart of everything we do.Working well at LCHG is our plan to make our organisation a place where ...
01/09/2026

Our people are at the heart of everything we do.

Working well at LCHG is our plan to make our organisation a place where every colleague can thrive- from the moment they join, throughout their development and career with us.

By helping our people feel valued, supported, included and empowered, we can build stronger teams, improve staff experience and continue delivering safe, compassionate and high-quality care for our residents.

Join Well. Grow Well. Work Well. Belong Well. Stay Well.

For more information visit here: https://bit.ly/3UncczO

A huge thank you to each and every member of staff working across the NHS this bank holiday! 💙To the public, if you need...
31/08/2026

A huge thank you to each and every member of staff working across the NHS this bank holiday! 💙

To the public, if you need medical help today, use NHS 111 through the NHS App, by going online, or by calling 111.

For a serious or life-threatening emergency, call 999.

30/08/2026

🗓️With the August Bank Holiday coming up, it's important to be prepared. Here's what you need to know:

👩‍⚕️GP practices will largely be closed on Monday 31st August but the NHS is still here for you, if you need medical advice, please call 111 or visit 111 online. For life-threatening emergencies, ring 999.
💊Some community pharmacies will be open over the bank holiday, please check our website for bank holiday pharmacy opening hours.
🏥Our Urgent Treatment Centres are open 8am-8pm over the bank holiday and can treat you for a range of urgent care needs, without the long wait at A&E.
📲Urgent mental health support is available 24/7 through NHS 111 'choose option 2'.

For more information visit: lincolnshire.icb.nhs.uk/order-your-medication-in-time-for-the-bank-holiday-weekend

We’re launching Working Well at LCHG- our plan to help every colleague join, grow, belong and thrive.At the heart of the...
29/08/2026

We’re launching Working Well at LCHG- our plan to help every colleague join, grow, belong and thrive.

At the heart of the plan is a clear ambition: to develop, empower and retain great people by creating the conditions in which colleagues feel valued, supported, listened to and able to do their best work.

Our five pillars will guide this work across every stage of the colleague journey:
Join Well. Grow Well. Work Well. Belong Well. Stay Well.

Because when our people thrive, we are better able to deliver safe, compassionate and high-quality care for our patients and communities.

Bringing the plan to life will take all of us, through our everyday behaviours, leadership and commitment to The LCHG Way.

For more information visit here: https://bit.ly/3UncczO

Friends and Family Test: retrospective patient feedback We have restarted our collection of Friends and Family Test (FFT...
28/08/2026

Friends and Family Test: retrospective patient feedback

We have restarted our collection of Friends and Family Test (FFT) feedback from patients following a gap in provision during the migration to our new service provider, Civica.
To help us understand our patients’ experiences during this period and fill some of the gap in our data, we will be sending retrospective text messages to some patients who had a hospital or community service interaction between 1 January and 23 June 2026.

Patients may receive a text asking about their most recent experience of one or more of the following, where applicable:

A&E
Urgent Treatment Centre (UTC)
Community hospitals
Community services
Inpatient stay
Outpatient appointment
Day case visit

Patients will only be contacted once for each type of visit. The text will make clear which experience we are asking them about, and we will ask them to think about their most recent visit of that type.

We appreciate that, depending on how long ago the interaction took place, some patients may not remember their experience. There is no obligation to respond, and patients can simply choose not to provide feedback if they don’t wish to.

The feedback we receive will help us build a more complete picture of patient experience during the period when our usual FFT collection was unavailable.

Thank you to everyone for your understanding and support while we work to address this gap in our patient experience data.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Teaching Hospitals NHS Trust (ULTH) will...
28/08/2026

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Teaching Hospitals NHS Trust (ULTH) will be holding their Annual Public Meetings (APMs) on Monday 21 September 2026.

These will take place as a single meeting, held virtually via Microsoft Teams from 12.30pm-1.30pm, receiving the LCHS Annual Report and Accounts for 2025/26 first, followed immediately by receiving the ULTH Annual Report and Accounts 2025/26.

Everyone is welcome to find out more about the work of the two trusts, and our challenges and achievements during 2025/2026.

There will also be a chance to ask questions of the leadership of both Trusts- the Board of Lincolnshire Community and Hospitals NHS Group (LCHG)- about items on the agenda.

Visit our website to find out more.

Address

Trust Headquarters, Lincoln County Hospital, Greetwell Road
Lincoln
LN25QY

Website

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