https://www.blaby.gov.uk/strategies-and-plans/digital-customer-service-and-communications/social-media-policy/ This account is monitored Monday-Thursday, 8:45am-5:15pm and Friday, 8:45am-4:45pm. Any questions, queries or comments left outside this time or on public holidays will be dealt with during operating hours. https://www.blaby.gov.uk/contact-us/contact-the-council/
Rules of engagement:
We
welcome feedback and ideas and will try to join the conversation where possible. We may not be able to reply individually to all the messages we receive via this site, but where a response is required, we will reply as soon as possible. We read messages and ensure that any emerging themes or helpful suggestions are passed to the relevant people. We welcome respectful and lawful engagement on our social media platforms. Interactions should be fair, non-discriminatory and free from false or misleading information. Comments that display abusive or disrespectful conduct towards community members or representatives of Blaby District Council may be hidden, removed, or result in the user being blocked, banned or reported. Our social media pages are intended for community interaction, not for self-promotion, marketing, political and cultural commentary or propaganda. Posts that do not align with these guidelines will be removed. Repeated misuse may result in account blocking. We cannot engage on issues of party politics and during pre-election period we monitor and delete political posts. We will remove comments if they are deemed to be offensive or abusive. https://www.blaby.gov.uk/strategies-and-plans/digital-customer-service-and-communications/social-media-policy/
About Blaby District Council services:
Our statutory services include, planning, benefits, waste and recycling, and licensing. However, we believe that we have a responsibility to deliver much more than this in improving the quality of life for people in the District; therefore we also work with partners to provide services such as community safety projects, cultural and leisure services. We have a role in influencing others whether it be local partners or at county, regional or national level around such issues as education, health and climate change. We also help communities to work together and to improve the local area through their own actions such as Community Forums or voluntary work.
