Anglia Care Trust

Anglia Care Trust We are a charity providing services to vulnerable people in Suffolk, Norfolk and Essex. Advice, guidance and advocacy - helping people to be heard.

Founded in 1968, we support vulnerable people within the community providing housing services, domestic abuse services, drug and alcohol services, counseling and mediation, money and employment advice, to adults, children, and families. Our services can be categories as:
Community safety: working with male and female victims of domestic abuse and providing outreach, crisis and intensive support

along with advice and guidance on surrounding issues; alcohol recovery project
Housing services: helping vulnerable individuals to gain the necessary skills to maintain tenancies and live independently. We deliver housing services both on an independent basis and as part of a group of agencies working together and known as the SNAP Consortium. We provide money advice, employment advice; we run an Appropriate Adult scheme; we provide mentoring services and advocacy & Independent Visitor services and mediation services. We also part of the Ipswich Local Advice Partnership (ILAP), a partnership of 12 local agencies working together to improve the provision of advice for the people of Ipswich. We have 65 staff and around 100 volunteers - they are all amazing people, providing the best services and all of whom are dedicated to their work; our staff have taken part in many fundraising events to help provide extra services and we have created an Empowerment Fund to empower our service users to change their lives for the better. Grants are awarded for activities, training and support that’s proven to have a sustainable, long-term effect, and which can’t be gained elsewhere.

Our Community Connectors service is helping people feel less isolated and more connected to the communities around them....
11/06/2026

Our Community Connectors service is helping people feel less isolated and more connected to the communities around them.

Reflecting on the service’s journey, Jodie said:

“My favourite thing about Community Connectors is how much the service has developed from what it was during Covid, when we supported people through telephone calls while they were isolated at home, to what it is now. We’ve been able to expand into more face-to-face and community-based support and are achieving great outcomes for our service users.”

Community Connectors continues to make a real difference - and its impact keeps growing. If you would like to join the service as a volunteer, contact us on 01473 622888 or [email protected] to have a chat about what this support looks like.

Last week, we welcomed our partners Turning Point to talk about their Affected Others Service and the difference it's ma...
10/06/2026

Last week, we welcomed our partners Turning Point to talk about their Affected Others Service and the difference it's making for family members, carers and loved ones impacted by someone else's substance use.

They told us about the support available and how easy it is to access. Individuals can self-refer directly to the service. Importantly, there is no requirement for the person causing concern to be receiving support from Turning Point themselves – the service is available to anyone affected by someone else's substance use.

Thank you to Turning Point for sharing this valuable resource with our team.

If you need support, you can self-refer by calling 0300 123 0872. You'll speak directly with a member of their team, who can discuss your needs and explain the support options available to you.

Are you passionate about supporting vulnerable adults to live independently and achieve their goals? We're looking for d...
08/06/2026

Are you passionate about supporting vulnerable adults to live independently and achieve their goals? We're looking for dedicated and compassionate Housing Officers to join our incredible team at Anglia Care Trust.

You'll work alongside a supportive team, helping individuals overcome challenges, maintain their tenancies and build confidence.

Why join us? ..Be part of a values - driven organisation making a real impact in the local community ..Work with an experienced and supportive team ..Develop your skills through ongoing training and professional development ..Experience a rewarding career where no two days are the same

If you're empathetic, motivated and committed to helping people thrive, we'd love to hear from you.

www.angliacaretrust.org.uk/recruitment-1

Today is World Caring Day — a reminder that care is shown through action. For children in care, Independent Visiting pla...
07/06/2026

Today is World Caring Day — a reminder that care is shown through action.

For children in care, Independent Visiting plays a vital role. It gives them a trusted, independent adult who can listen, support and ensure they feel heard.

As Anglia Care Trust volunteer Sue Spinks says:

“I love volunteering as an Independent Visitor, it is very rewarding and creates space for honest conversations, helps children express their wishes and feelings freely and ensures someone is consistently focused on their voice, experiences and wellbeing. It’s not about replacing anyone - it’s about strengthening the support network around a child. Independent Visitors can help build confidence, reduce isolation and make sure children know they are being heard, especially when life feels uncertain or decisions are being made about their future.”

We are grateful to Sue and our team of volunteers that play a crucial part in delivering this service.

As Volunteers’ Week comes to a close, we want to celebrate another group of people who give their time voluntarily to su...
05/06/2026

As Volunteers’ Week comes to a close, we want to celebrate another group of people who give their time voluntarily to support the organisation – our Trustees.

Sara Stafford, both a Trustee and Independent Visitor for ACT, has said that “being on the Board of Trustees, having the opportunity to work with a dedicated team making a real difference in the community, is an honour."

We want to say a big thank you to all of our Trustees – we are so grateful for their continued dedication, guidance and leadership.

This week, our CEO, Jane, joined BBC Radio Suffolk to reflect on her 20 years of service with Anglia Care Trust. She sha...
04/06/2026

This week, our CEO, Jane, joined BBC Radio Suffolk to reflect on her 20 years of service with Anglia Care Trust. She shared highlights from her role, the changes and impact she's witnessed over the years and why she's still passionate about supporting people in the community.

Listen to the interview on BBC Sounds and fast-forward to 1:38:20 to hear Jane's conversation with Sarah Lilley:

https://www.bbc.co.uk/sounds/play/m002wrg9

Our Volunteers time, patience and compassion makes a real difference to the services we deliver. They support people who...
03/06/2026

Our Volunteers time, patience and compassion makes a real difference to the services we deliver. They support people who are often facing some of the most difficult and overwhelming moments in their lives and they do so with empathy, care and sensitivity. That is not something to be taken for granted.

They play such an important role for us that we want them to feel part of the team. Last week, our Money Advice Team hosted a team meeting and invited their incredible volunteers in to share in the latest updates. It was a valuable opportunity to connect, stay informed and continue strengthening the support they offer as a team. These sessions are an important reminder of just how central volunteers are to the work we do.

Mike, our Money Advice Co-ordinator said, “We are continually impressed by the way our volunteers go the extra mile for people in distress - they listen without judgement and help guide them through complex and often daunting situations providing a safe environment for people to share their situation and work through their problems.”

As National Volunteer Week begins, we would like to take this opportunity to say a huge thank you to all of our wonderfu...
01/06/2026

As National Volunteer Week begins, we would like to take this opportunity to say a huge thank you to all of our wonderful volunteers! In the past year, our volunteers have given over 30,000 hours of their time to support services across ACT which is the equivalent of 15 fulltime members of staff!

Our Volunteer Development Manager, Lisa, has said “We have over 250 roles filled by incredible volunteers and we wouldn’t be able to do the amazing work we do without them – we are so grateful for everything that they do”

If you would like to join our team of volunteers, have a look at our website https://www.angliacaretrust.org.uk/volunteering or contact us on 01473 622888

A huge thank you to the Suffolk Show for generously donating tickets for our service users to attend this year’s show. F...
29/05/2026

A huge thank you to the Suffolk Show for generously donating tickets for our service users to attend this year’s show.

For some of the people we support through our Service User Engagement Programme, the Suffolk Show is one of the biggest events they attend all year. With so much to see, hear and experience, it can feel overwhelming at times - which makes it even more rewarding to see our service users building confidence and enjoying this community event together.

We are grateful to the Suffolk Show for making this experience possible.

One of the things we pride ourselves on is providing opportunities for people to develop new skillsets and gain experien...
28/05/2026

One of the things we pride ourselves on is providing opportunities for people to develop new skillsets and gain experience of our different teams and services. Brian’s journey is a brilliant example of that.

Most recently working within our Drug and Alcohol Service, he has supported vulnerable people experiencing drug and alcohol misuse and the many challenges that can come with it. He came to ACT with lots of management experience and combining this with his work with vulnerable people, he has now begun an exciting new chapter as Operational Coordinator for our Appropriate Adult Service that brings all of his skills together.

The service supports young people and vulnerable adults who have been detained, with our Volunteers and Support Officers attending Police Investigation Centres across Norfolk and Suffolk to help ensure individuals understand their rights and are supported during what can often be a difficult and stressful experience.

Brian will be co-ordinating our amazing team of 120 Volunteers and 18 Support Officers and is looking forward to getting to know everyone. For Brian, strong communication, building relationships and recognising the efforts of staff and volunteers are key to helping any team provide the best possible service.

We’re excited to see him begin this next chapter — welcome to the Appropriate Adult team Brian!

Address

Unit 8 The Square, Martlesham Heath
Ipswich
IP53SL

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

01473 622888

Website

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