Suffolk Trading Standards

05/06/2026

🚨 Doorstep trader alert!
Residents in Walton, Felixstowe were approached at the door today offering block paving and driveway work by a trader. They even called in a designated No Cold Calling Zone, with signage in the road which state cold calling is not permitted and may be a criminal offence.

Have you been approached? Do you have any details of the traders and the vehicle they are travelling in? Call us via Citizens Advice Consumer Service on 0808 223 1133.

‼️ Please share! They may still be in the area, or they could have moved on elsewhere in the County.

Our normal advice is to never agree to anything, including a home visit, when approached by a cold caller on the phone, at your door or via email. Do your research first, and find out if it is a product or service that you want or require.

While it might be tempting to agree to low prices being offered on the doorstep, think twice.
▪️ never agree to have any work done as a result of a cold call, and don't be pressurised into having the job done immediately
▪️ if you think work needs doing to your home, get quotes from 2 or 3 traders. Ask friends and family for recommendations of traders who have carried out work for them. You can also check Suffolk Trusted Trader for traders that have been vetted and approved by us (link in the comments ⤵️ )
▪️ ask for the full name & address from a trader before considering dealing with them, and never rely solely on a mobile phone number
▪️ ask for a written quotation detailing all the proposed work and a final price for the job BEFORE the work is started
▪️ only pay in full once the work is completed to your satisfaction and PLEASE don't pay cash

Report all doorstep callers to us via Citizens Advice Consumer Service on 0808 223 1133. If you feel threatened call 999.

If you would like to receive a FREE No Cold Calling sticker for your door, please email us with your address on [email protected].

05/06/2026

Ask Questions with Confidence - A trustworthy trader will welcome questions about their experience, references, and insurance.

Clear answers help you make an informed decision before work begins.

https://trustedtrader.team/SORT

05/06/2026

Waitrose & Partners are recalling Waitrose & Partners 4 Richly Fruited Hot Cross Buns because the product contains barley which is not declared on the label.

Pack size 4 x Richly Fruited Hot Cross Buns
Best before 06 June 2026

If you have bought the above product and have an allergy to barley do not eat it. Instead return it to the store from where it was bought for a full refund. No receipt required. For more information, please contact: Waitrose Customer Care 0800 188 884, option 4.

05/06/2026

05/06/2026

Food Alert "For Action": To: Food Businesses and Consumers who have purchased and sold frozen products supplied by Inarah’s Frozen Foods Ltd

All frozen products by Inarah’s Frozen Food Ltd should be removed from sale and not consumed because of food safety concerns

Food businesses and consumers should be aware that frozen products in Inarah’s Frozen Food, Inarah’s Fine Food, and New York Crispy packaging may be unsafe to eat and should be withdrawn from the market and recalled from consumers. These products should not be consumed.

Inarah’s Frozen Foods – All Frozen Products
Pack size All pack sizes
Best before All dates

Inarah’s Fine Foods – All Frozen Products
Pack size All pack sizes
Best before All dates

New York Crispy – All Frozen Products
Pack size All pack sizes
Best before All dates

Inarah’s Frozen Foods Ltd has been unable to demonstrate that the products in this alert have been produced and handled safely. Products that have not met food hygiene and safety requirements pose a risk to consumers and may be unsafe to eat. The products are known to have been supplied to food businesses across the UK.

These brands cover a wide range of frozen products including chicken, beef, fish and vegetarian items, packaged in different size packaging with multiple best before dates and/or batch numbers. These products have one of the below company names and addresses on the labels:

Inarah Frozen Foods LTD, Regal Drive, Walsall, WS2 9HQ
Four Seasons Food Group, Unit 7-8 Monarch Works, Elswick Road, Fenton Industrial Estate, Stoke-on-Trent, ST4 2SH
KBH Foods, BD9 4TS

All frozen products with either “Inarah’s Frozen Foods”, “Inarah’s Fine Foods” or “New York Crispy” with one of the above addresses are included in this alert.

Food businesses selling these products in the UK are advised to immediately stop sales, undertake product withdrawals and where there have been retail sales, to undertake product recalls. Products should be disposed of safely.

Our advice to consumers
If you have bought any of the above products, do not eat them. Instead, dispose of them at home.

05/06/2026

Bath seats can give parents a false sense of security that their child is safe. That simply isn’t true.

While bath seats can help support your baby in the bath, they’re NOT safety aids.

Babies can easily wriggle or slip out, or the seat itself can tip over and immerse the baby in the water.

If a baby's face goes in the water, they don’t tend to lift their head or move.

It’s scary to think about but that’s why babies can drown in just a few centimetres of water, very quickly and with no noise or struggle to alert you.

⚠️ Stay with your baby while they’re in the bath.
⚠️ Keep them in arms reach all the time to keep them safe.
⚠️ If you need to leave the bathroom, even for a moment, take your baby with you.

05/06/2026

“Your Roof Is Dangerous” — Don’t Panic - Claims of immediate danger are commonly used to force quick agreement to expensive work.

Always seek independent advice before proceeding.

Remember, cheap today, costly tomorrow!

https://orlo.uk/zumdj

04/06/2026

Criminals send fake texts hoping you're waiting for a parcel.📱

Always to stop and think. Log into your account directly and avoid clicking on any links in emails or messages.

If you receive a scam text report it by forwarding to 7726.

04/06/2026

The Avian Influenza Prevention Zone (AIPZ) in England, Scotland and Wales has now been lifted. The risk of bird flu remains but has reduced.

All bird keepers should continue to take steps to prevent bird flu and stop it spreading at all times and be vigilant for signs of disease.

▪️ Register as a keeper of birds
▪️ Prevent contact with wild birds
▪️ Maintain bird houses and sheds
▪️ Keep groups of birds separate
▪️ Fence off or cover standing water and ponds
▪️ Clean and disinfect housing
▪️ Use clean clothing and footwear, and foot dips
▪️ Control rodents and pests
▪️ Limit and control access to your birds

East Suffolk Council, Babergh District Council, Mid Suffolk District Council, West Suffolk Council, Ipswich Borough Council

04/06/2026

Poor Paperwork means High Risk - Rogue traders often avoid written contracts or provide vague paperwork. Always insist on clear written details of the work, price, and timescale.

https://trustedtrader.team/SORT