Suffolk Trading Standards

Suffolk Trading Standards We provide consumer advice through a regional Trading Standards helpline Citizens Advice consumer service on 0808 223 1133.

Historically, we were known as Suffolk Weights and Measures Department because our primary function was to maintain the integrity of commercial weighing and measuring by routine testing of equipment and goods. We now deal with more diverse issues under a wide variety of Acts, Orders and Codes of Practice, as set out by central government, the Food Standards Agency and the Office of Fair Trading. W

e advise on and enforce laws that govern the way we buy, sell, rent and hire goods and services. These laws cover a wide area, which includes:

- product labelling
- product safety
- food labelling
- weights and measures
- under-age sales
- animal welfare

Our duties include:

- visiting local traders for routine checks or to investigate complaints
- taking samples of goods for testing
- checking that weighing scales and measures are accurate
- checking that food labelling is correct and advertising is not misleading
- advising consumers and businesses about the law
- investigating suspected offences, which could include undercover or surveillance work
- preparing evidence and prosecuting cases in court

This time last year we launched the 300th No Cold Calling Zone in Suffolk.  We are now just a few weeks away from launch...
08/09/2026

This time last year we launched the 300th No Cold Calling Zone in Suffolk. We are now just a few weeks away from launching the 400th!!

Find out how to nominate your road here: www.suffolk.gov.uk/NCCZ

The new zone was created following an incident where a doorstep caller approached a resident offering to clean her driveway for £400. The men then pressured her into making cash withdrawals, escorting her to a local bank where they helped her withdraw two sums of money totalling £400. The driveway...

Do you know how to display your food hygiene rating online?You can add your rating on social media • as part of your cov...
08/09/2026

Do you know how to display your food hygiene rating online?

You can add your rating on social media
• as part of your cover/header photo,
• as a pinned post,
• as a featured photo,
• in a Facebook marketplace listing.

So long as it’s prominent when customers visit your page, and they can see your commitment to food safety, then you’re on to a winner!
And it’s the same principle for your website, try and feature it prominently there too!

You can transform the way your business is perceived online with just a few clicks of your mouse, but this handy guide in the comments can explain more ⤵️

⭐ In their own words: Countryside Gates & Fencing, Clopton.“Being part of the Trusted Trader scheme reflects our own con...
08/09/2026

⭐ In their own words: Countryside Gates & Fencing, Clopton.

“Being part of the Trusted Trader scheme reflects our own confidence in our ability to do business the right way.”

✅ A Trading Standards Approved Trader with Suffolk Trusted Trader
👉 Read the full case study: https://www.trustedtrader.team/Suffolk/Countryside-Gates-and-Fencing

You have the right to be impolite when it comes to fraud. If someone asks for your money or personal information, take y...
08/09/2026

You have the right to be impolite when it comes to fraud. If someone asks for your money or personal information, take your time to check it's real.
It's okay to hang up, shut the door, close the email or simply say “No". Any genuine person or organisation won't mind.

Find out more: https://www.takefive-stopfraud.org.uk/impolite

⭐ Suffolk Trusted TraderHelping protect you from doorstep crime and rogue traders.✅ Every member is a Trading Standards ...
08/09/2026

⭐ Suffolk Trusted Trader

Helping protect you from doorstep crime and rogue traders.

✅ Every member is a Trading Standards Approved Trader
👉 https://www.trustedtrader.team/Suffolk

⚠️ Report Fraud received 420,681 cyber crime and fraud reports in one year.ℹ️ Read their first national assessment of th...
07/09/2026

⚠️ Report Fraud received 420,681 cyber crime and fraud reports in one year.

ℹ️ Read their first national assessment of the evolving cyber crime and fraud threats affecting England, Wales and Northern Ireland: https://orlo.uk/61EuQ

One of the most significant emerging threats identified in the assessment is the growing use of AI by criminals to support existing fraud types and create a false sense of trust and legitimacy.

⭐ In their own words: A1 clearance and recycling LTD , Beccles.“Membership has given us a major boost over our competito...
07/09/2026

⭐ In their own words: A1 clearance and recycling LTD , Beccles.

“Membership has given us a major boost over our competitors and has definitely helped us to secure work.”

✅ A Trading Standards Approved Trader with Suffolk Trusted Trader
👉 Read the full case study: https://www.trustedtrader.team/Suffolk/A1-Clearance-and-Recycling

Product Recall for Primark Disney 101 Dalmatians Zip Purse. The product presents a serious chemical risk because it cont...
07/09/2026

Product Recall for Primark Disney 101 Dalmatians Zip Purse. The product presents a serious chemical risk because it contains phthalates above permitted levels. Phthalates may harm the health of children, possibly causing damage to the reproductive system.

Product Code 991174725
Kimball Number 2595301
Sales Period March 2026 – June 2026

Owners should stop using the product immediately and keep it away from children. Please return the product to any Primark store for a full refund. It is not necessary to show proof of purchase.

Sainsbury's is recalling Inspired to Cook by Sainsbury's Pitted Black Olives because Listeria monocytogenes has been fou...
07/09/2026

Sainsbury's is recalling Inspired to Cook by Sainsbury's Pitted Black Olives because Listeria monocytogenes has been found in the product.

Pack size: 120g
Use by: 06 September 2026, 07 September 2026, 10 September 2026.

If you have bought the above product do not eat it. Instead, return it to your nearest Sainsbury's store from where you will be given a full refund.

⭐ Somebody at the door you did not ask for?You never have to decide on the doorstep. Take their details, close the door,...
07/09/2026

⭐ Somebody at the door you did not ask for?

You never have to decide on the doorstep. Take their details, close the door, and check them.

✅ Every member is a Trading Standards Approved Trader
🔍 Search by trade and by town: https://www.trustedtrader.team/Suffolk

Address

Ipswich

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 4pm

Telephone

+448082231133

Alerts

Be the first to know and let us send you an email when Suffolk Trading Standards posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organisation

Send a message to Suffolk Trading Standards:

Share