06/06/2026
Swan volunteers begin each shift by collecting the patient listing and offering the “Can We Help?” leaflet to new patients and families. Throughout the shift, they provide gentle companionship and emotional support, whether sitting with patients, giving families a chance to rest, or offering small comforts like drinks or a newspaper. They check in regularly to ensure everyone feels cared for, including being present with patients who have no visitors and, when needed, sitting with those nearing the end of life. Volunteers also record visit notes and prepare “Overnight Packs” for relatives who may need to stay. The role is open to people of all faiths or none and is rooted in compassion above anything else.
“As SWAN volunteers, we feel privileged to support patients and families at the end of life. Offering compassion, comfort and small practical acts of care helps make a difficult time a little easier. We can’t change what’s happening, but being a calm, caring presence, listening, supporting and simply being there feels deeply meaningful. Working alongside dedicated staff and fellow volunteers inspires us, and it’s an honour to make a difference when it matters most.”
Drop a 🩵 or a message of thanks below!