Fife Trading Standards

Fife Trading Standards The role of Trading Standards is to promote and maintain fair trading, protect consumers and enable reputable businesses to thrive within Fife.

Consumer advice is provided by Advice Direct Scotland online at www.consumeradvice.scot or call 0808 164 6000. Social Media House Rules - www.fife.gov.uk/HouseRules

Our social media channels feature a variety of information from our services and partners, keeping you informed and up to date with what's happening across Fife. We're here to help in any way that we can, and we will always aim to be

supportive and respectful in our posts and any comments we respond to. We expect the same of all those contributing to our page. We want our social media channels to be safe, healthy, and open places for discussion and the exchange of views and we have the following house rules to help support that.

- All users must comply with the social media platform's terms of use as well as our own terms of use
- We answer enquiries/messages as soon as possible within working hours
- We will remove, in whole or in part, posts that we feel are inappropriate – for example bullying or harassment - or discriminatory against any individual or group
- You are wholly responsible for any content you post including content you choose to share

We will remove messages (where function allows) and report and/or block users on our social media channels who post messages at us which we believe are:

- abusive or obscene
- deceptive or misleading
- in violation of any intellectual property rights, including copyright
- in violation of any law or regulation
- spam and off-topic content (persistent negative and/or abusive posts in which the aim is to provoke a response)
- promotional material, including links to external websites and promotions

Anyone repeatedly engaging with us using content or language which falls into the above categories will be blocked and/or reported to the associated social media platform. We will not tolerate or respond to abusive messages. We must always remain politically neutral on social media which is why council officers are unable to reply to, endorse or engage with, any content that is of a party political nature. Political issues can be discussed with local councillors.

🚨There is a reporting form now available on the SCOTSS website to allow anyone to anonymously report sellers suspected o...
19/03/2026

🚨There is a reporting form now available on the SCOTSS website to allow anyone to anonymously report sellers suspected of selling illegal to***co.
Link 👇

The Society of Chief Officers of Trading Standards in Scotland (SCOTSS), is a Scottish Charitable Incorporated Organisation (SC047951). Our members are professional trading standards managers representing every Scottish local authority trading standards service.

05/11/2025
Buying fireworks?Make sure you purchase from reputableretailers and always check the packagingfor the UKCA or CE mark, i...
03/11/2025

Buying fireworks?

Make sure you purchase from reputable

retailers and always check the packaging

for the UKCA or CE mark, it’s your sign

that the fireworks meet safety standards.



For full guidance, visit: - Using fireworks - Fireworks: the law - gov.scot

!Fife Company goes out of business!Our Trading Standards team have received reports of consumer complaints involving Cen...
22/10/2025

!Fife Company goes out of business!
Our Trading Standards team have received reports of consumer complaints involving Central Fife Sheds Ltd, who traded from Faraday Road, Southfield Industrial Estate, Glenrothes.
The company went into Liquidation on 16th October, leaving some consumers out of pocket after paying for goods which have not been supplied.
Details of the Liquidator appointed: C/O Begbies Traynor (Central) Lp River Court, 5 West Victoria Dock Road, Dundee, DD1 3JT.
If you are affected, and have paid using a credit or debit card, you may be able to claim a refund from your bank. For further advice and information on steps you can take, please contact our partners at Advice Direct Scotland on 0808 164 6000, or online at

LIVE CHAT (FASTEST METHOD) Thousands of our customers have successfully solved their query using our 24/7 virtual assistant. Our Advisors are here Lets Talk Reach out to us for any questions, inquiries, or assistance. We’re just a call away and ready to help you with prompt and friendly service. C...

21/10/2025

Officers in Fife are advising the public to be vigilant after being made aware of a potential cold caller phone scam in the area relating to community alarm payments.

On Monday, 6 October, 2025, a member of the public received a call from a company seeking payment for using their service.

Bank details were provided over the phone and Trading Standards have been notified.

Detective Sergeant Ross French said: “Community alarms are generally used by older people and if you have a family member who has a community alarm, please make them aware.

“The people who carry out these scams are well-rehearsed at sounding genuine. Anyone who is suspicious about a cold call should hang up and check with their provider that the call is genuine before making any payment.”

Advice on scams and frauds can be found on our website:

https://orlo.uk/RvWMr

With Halloween fast approaching a wee reminder to consumers to buy costumes from legitimate sources, and check that cost...
17/10/2025

With Halloween fast approaching a wee reminder to consumers to buy costumes from legitimate sources, and check that costumes carry appropriate safety labels. Consumers must be aware of the potential dangers that come with fancy dress clothing, especially involving children and open flames.

By following the consumeradvice.scot rule of ‘I.M.S.A.F.E’, parents can ensure that they reduce the risks associated with Halloween.

In – Sight – Remember to keep an eye on children, in the home as well as when out and about. Candles and hanging decorations can be fire hazards, as well as increasing the risk of a trip or fall.

Materials – Check that costume materials are flame-resistant and there is a visible CE Mark. Ill-fitting and loose / draping costumes can catch fire easily. By ensuring the material is flame-resistant and does not flap around, you can minimise the risk of them catching fire.

Shoes – Ensure that shoes are suitably fitting and comfortable – high-heeled and ill-fitting shoes can cause trip hazards, and with more candles about, the fire risk is real.

Accessories and Masks – Make sure that accessories for costumes are safe, with no sharp edges. Masks should fit, and like the materials of the costume, should be flame-resistant.

Face paints / Makeup – Ensure that face paints and makeup are non-toxic. By reading the label we can ensure that we are not putting something on children’s skin that could irritate them or cause lasting damage. Perform a small patch test on the back of the hand to ensure that there are no allergies to the makeup / paint.

Extra Layers – Ensure that children wear clothing underneath the costume. By wearing an extra layer under the costume (such as a woollen jumper or jeans), there will be a barrier between the costume and your child’s skin should the costume catch on fire.

If you would like to report substandard items or for information on any other consumer matter, you can contact consumeradvice.scot on 0808 164 6000.

Address

Fife House, North Street
Glenrothes
KY75LT

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441592583141

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