Angus Council page guidelines
• Our page is monitored during business hours: Monday-Friday from 8.45am-5pm.
• We welcome your comments and questions on posts. Unfortunately, we can't commit to responding to all individual comments, but we will take account of feedback in future updates.
• If you have a query about one of our services or a service request, please contact our customer ser
vice team: www.angus.gov.uk/contact. Please be aware that we are not currently using Facebook messenger as a customer service channel.
• We have a range of online services that you can request 24 hours a day, 7 days a week. For more information please use our A-Z on our website: www.angus.gov.uk
• For complaints, please visit: www.angus.gov.uk/complaints
To make sure our page is welcoming for all visitors we ask that you:
• Be respectful of others and their opinions.
• Do not harass, abuse or threaten other visitors to the site.
• Do not post comments that are likely to offend others, particularly in reference to an individual’s race, age, gender, sexuality, political leaning, religion or disability.
• Do not use obscene or offensive language.
• Do not post defamatory comments.
• Do not post repeat comments continuously.
• Do not repeatedly post information which is factually inaccurate and may mislead others.
• Do not promote anything that may constitute spam.
• Do not reveal any personal or sensitive information about others on this page, including naming council officers.
• Protect your personal privacy by not including email addresses, phone numbers or home addresses in public posts or comments. Any posts or comments that violate these terms will be deleted.
• We will remove, in whole or in part, posts that we feel are inappropriate, or discriminatory against any individual or group.
• You are wholly responsible for any content you post including content that you choose to share. We will hide or delete any messages (where function allows) and report and/or block users on our social media channels who post messages at us which we believe are:
• Abusive, discriminatory or obscene
• Deceptive or misleading
• In violation of any intellectual property rights, including copyright
• In violation of any law or regulation
• Spam and off-topic content (persistent negative and/or abusive posts in which the aim is to provoke a response)
• Promotional material, including links to external websites and promotions
Any person who repeatedly violates these guidelines may be blocked from posting on Angus Council page.