Moray Trading Standards

Moray Trading Standards Consumer protection in Moray, ensuring a safe and fair trading environment. For consumer advice call our partner Advice Direct Scotland on 0808 164 6000.

Welcome to Consumer and Business Information from The Moray Council Trading Standards Service. To report a doorstep trader or for business advice call us on 0300 1234561.

⚠️ Protect yourself and use a Trading Standards vetted business ⚠️Visit https://approvedtrader.scot/ to see all official...
07/09/2025

⚠️ Protect yourself and use a Trading Standards vetted business ⚠️
Visit https://approvedtrader.scot/ to see all official Trusted and Approved Traders across Scotland.

It's  , protect yourself and use a Trading Standards vetted business 👷‍♂️Trusted Traders are also on https://approvedtra...
06/09/2025

It's , protect yourself and use a Trading Standards vetted business 👷‍♂️
Trusted Traders are also on https://approvedtrader.scot/ where all official Trusted and Approved Traders can be found across Scotland.

It's  , be wary of emails about home improvement grants or claiming to be on behalf of your council.If you need a trader...
05/09/2025

It's , be wary of emails about home improvement grants or claiming to be on behalf of your council.
If you need a trader, see if there are any Trading Standards vetted businesses in your area, visit www.trustedtrader.scot

It's  , be sceptical of online claims and reviews. Trading Standards Trusted Trader schemes are professionally moderated...
04/09/2025

It's , be sceptical of online claims and reviews. Trading Standards Trusted Trader schemes are professionally moderated and monitored.
See if there are any Trading Standards vetted businesses in your area, visit www.trustedtrader.scot

It's  , educate family, friends and neighbours and say no to scams. If you have been scammed and need help or support, c...
03/09/2025

It's , educate family, friends and neighbours and say no to scams. If you have been scammed and need help or support, contact https://advice.scot/
If you need a local business visit www.trustedtrader.scot

It's  , help us fight doorstep crime and rogue traders. Say no to doorstep traders, see if there are any Trading Standar...
02/09/2025

It's , help us fight doorstep crime and rogue traders. Say no to doorstep traders, see if there are any Trading Standards vetted businesses in your area, visit www.trustedtrader.scot

⚠️ Protect yourself from doorstep and cold callers ⚠️Visit www.trustedtrader.scot to find local businesses in your area ...
01/09/2025

⚠️ Protect yourself from doorstep and cold callers ⚠️
Visit www.trustedtrader.scot to find local businesses in your area vetted by Trading Standards.

23/07/2025

The Big Scottish Scam Survey 2025 is running throughout July!

According to last year's survey these were the most common scams ⬇️ has anything changed?

Take the survey➡️https://forms.office.com/e/dXX1Riz06Z

15/07/2025

Pet owners beware! Counterfeit flea treatments are being sold online - and they could make your pet seriously ill. One cat needed emergency surgery after using a fake product.

✅ Always buy from trusted sources
⚠️ Look out for poor packaging, spelling errors, and strange smells

Find out more: https://bit.ly/FakeFleaTreatment

Trading Standards are warning about rogue gardeners in the area offering their services. These rogue traders often use h...
13/06/2025

Trading Standards are warning about rogue gardeners in the area offering their services. These rogue traders often use high-pressure tactics, offer poor quality work, or charge excessively high prices. Consumers are advised to be cautious and to avoid dealing with doorstep traders, especially those who are not locally established.

Here's what residents should be aware of and how to protect themselves:

• Unsolicited offers:
Be wary of anyone who knocks on your door uninvited and offers gardening services.

• Poor quality work:
Rogue traders often promise good work but deliver shoddy results, or the work is unnecessary.

• Excessive pricing:
Prices charged by rogue traders are often significantly higher than average and can increase rapidly.

• High-pressure tactics:
They may use emotional appeals or threats to pressure you into agreeing to work.

• No recourse:
If you have a problem with the work, you may have no legal recourse because they are not locally established or may not have a legitimate business.

• Get a written quotation:
Ensure you get a written quotation detailing the work, the price, and the trader's full name and address.

• Don't pay upfront:
Avoid paying large sums of money upfront and schedule payments as work progresses.

• Report any issues:

If you feel intimidated or feel you have been a victim of a scam, contact the police or the Trading Standards service.

Moray now has its own Trusted Trader Scheme where all members have been vetted by Trading Standards:

👍 Welcome to the only official Moray Trusted Trader scheme. In association with Moray Council and in partnership with Moray Trading Standards, fully supported by Police Scotland.

Address

Elgin

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