21/10/2026
SENDIASS Announcement
Our database is currently offline. We are expecting a further update by approximately 3:30pm.
What does this mean for you?
We are currently unable to access our database, where all personal and case information is securely stored. This means we are unable to complete actions such as updating records, processing referrals, or sending correspondence linked to case records.
If you are expecting a call today, this should not prevent your Supporting Officer from contacting you. However, as we may not have access to your contact details, they may need to email you to request your telephone number. Please keep an eye on your inbox.
Unfortunately, we are also unable to process any new referrals until access to the database has been restored.
We apologise for any inconvenience and will provide a further update as soon as we receive one.
Don't forget we have lots of information and guidance on our website, which may be able to answer any queries you may have.
Thank you for your patience and understanding.
CB SENDIASS Team