04/09/2026
🏠 A Positive Experience with Our Stock Condition Surveys
🙂We know that having someone visit your home can sometimes feel a little daunting, which is why it's great to receive feedback like this from tenant Sam following a recent stock condition survey:
🗣"I had been feeling anxious about the survey before, but he was incredibly reassuring, friendly, polite, and professional. He made the whole process feel so much easier than I had built up inside my head!"
👥Stock condition surveys help us understand the condition of our homes and plan future improvements, but they're also an opportunity to ensure tenants feel listened to and supported.
🙌A huge thank you to Sam for sharing her feedback, and well done to our surveyor for providing such a positive experience and representing Housing Services so well.