Conwy County Borough Council - Food Safety

18/07/2025

Did you know that some slush ice drinks or ‘slushies’ can be dangerous for young children?

Slush ice drinks may contain glycerol, an ingredient used in place of sugar.
If young children consume large quantities of glycerol it can cause sickness and headaches, hypoglycaemia (low blood sugar), shock and loss of consciousness.

We advise that slush ice drinks containing glycerol shouldn’t be consumed by children under 7. Children under 10 should only have one 350ml drink - that’s about the size of a fizzy drink can.

Check with the seller about the drink’s glycerol content – don’t buy if in doubt.

For more information about our guidance on iced slush drinks visit: https://www.food.gov.uk/glycerol

13/06/2025

https://www.food.gov.uk/news-alerts/alert/fsa-fafa-02-2025

23/04/2025

Make sure your business is on top of food safety with free resources from the FSA. From training to checklists, they’ve got you covered.

https://www.food.gov.uk/here-to-help

03/12/2024

https://business.dwrcymru.com/en/help-advice/stop-the-block

Find out how you can avoid drainage issues at your business and keep your pipes flowing.

23/04/2024

It's Allergy awareness week! We're focusing on the importance of clear allergen labelling and safe food practices, especially for those navigating food allergies. 🚫🍴

🔎 Key Points:

Prepacked Foods: Look for labels that clearly emphasise the 14 main allergens (e.g. in bold or coloured text).

Loose Foods: When purchasing from bakeries, butchers, or delis, allergen information should be readily available. This can be provided in written form or verbally, with clear signposting on how to obtain this information.

PPDS (Prepacked for Direct Sale) Foods: Foods prepacked for direct sale must now include a full ingredients list with allergens emphasised.

Eating Out: Review the menu and speak to staff about your dietary needs. This ensures they are aware of your allergies to avoid cross-contact with allergens during food preparation.

And remember, if you notice a business not following these requirements we recommend discussing them directly with the FBO (Food Business Operator) first. If your concerns are not addressed satisfactorily, please reach out to the food safety team of the local authority where the business is located via food.gov.uk/contact/consumers/find-details/contact-a-local-food-safety-team.

For more details and how to manage your allergies safely, visit ➡️ food.gov.uk/safety-hygiene/allergen-information-and-labelling-for-consumers

23/04/2024

This Allergy Awareness Week, we're calling on all food businesses to sharpen their focus on allergen management. At the FSA, we provide free comprehensive guidance and resources to help you ensure your food is safe for customers with allergies.

From free online allergen training courses to detailed guidance on avoiding cross-contamination, we have the tools you need to keep your customers safe and informed.

Remember, effective allergen management is not just a legal requirement; it's a crucial part of customer care. Take this opportunity to review your practices, train your staff, and make your establishment a safer place for everyone.

For more resources and information on managing allergens effectively in your business, visit: food.gov.uk/business-guidance/allergen-guidance-for-food-businesses

Let's work together to make food safe for everyone!

23/04/2024

April is Stress Awareness Month.

Did you know that employers have a duty to prevent work related stress?
Supporting good mental health is good for your employees and for your business.

Find out more, visit the HSE website

April is Stress Awareness Month: tackle stress in the workplace with five steps in five weeks 2nd April 2024 by Scott Murphy ShareThis April, Britain’s bosses are being invited to follow five simple steps to prevent and reduce stress in their workplace. The Health and Safety Executive’s (HSE) Wo...

12/12/2023

28/11/2023

Today we are celebrating the 10th anniversary of making it a legal requirement for food businesses in Wales to display their Food Hygiene Ratings in a prominent place – helping people to buy and eat food with more confidence.

Ask about the Food Hygiene Rating, look for the sticker, or check online before eating out or buying food: https://food.gov.uk/ratings

19/01/2023

https://www.food.gov.uk/allergen-ingredients-food-labelling-decision-tool

Food Standards Agency makes sure food is safe and what it says it is.

06/12/2022

https://www.food.gov.uk/business-guidance/allergy-training-for-food-businesses

Online food allergy training and e-learning resources for food businesses.